Lake Taupo Holiday Resort

We camped on a powered site for 7 nights. Great site size but noted some sites would be too small for our campsite set up. Great staff and always willing to help. Little shop at reception for ice creams, milk and all your usual items needed for camping and self contained units. Plenty to keep kids entertained... Mini putt, scooter park, peddle buggy's, jumping pillows, playground, outdoor chess and sensory room. The 'games room' was lacking with several games not working. The facilities were good with kitchens, stoves, ovens, toasters, bbq's, laundry, picnic tables, family bathrooms and single showers along with bathroom blocks. A good mix and good number of bathrooms and showers. The pool and hydro slides were fantastic, with cafe, hot food and drinks. Great cocktails and beverage options. Warm pool, movies on the big screen daily and plenty of sun beds. Only negative was not being able to take your own bottle of water into the pool area, even for small children. I understand not bringing your own food into the area but we felt not allowing water bottles was too strict. Would definitely stay again. Great place overall!

We stayed at Taupō Holiday Resort this past weekend and absolutely LOVED it! The pool was a huge hit with our children and us. We spent most of our time in the pool or on the hydro slides. Customer service was excellent from when we arrived until we left. We love that someone comes down to welcome you at your site. We camped in a non powered site and brought our own bbq and battery banks. So the only facilities we used were the toilets/showers. The only thing I would wish to see in future visits would be a toilet/shower block in either happy valley or dinosaur valley. The porta loos were not very pleasant to use in the heat and the proper toilets were always full. Apart from the above we can’t complain. Great spot for families to enjoy some quality time ❤️

Everything was great overall! The Holiday Studio 4 cabin was fantastic! It felt brand new and excellent! Just one suggestion for the pool: since the bar is in the water, I saw some empty plastic cups floating around. People were leaving their cups at the bar, and the wind was blowing them into the water. With only one bartender working, he probably didn't have time to collect them and throw them away. It would be a good idea to have containers next to the bar (between the bar and the water) specifically for empty cups. I wouldn't hesitate to return to this wonderful place!!!!

Amazing place spent the new years there and loved it. Showers a great for a camp site very private. Often saw them cleaned multiple times Used non powered site was good space. Pool was Amazing made the raining days worth it since we couldn't get to other events in taupo Hopefully it stays like this planning to come back again ABSOLUTELY worth the stay (haven't actually left the site as ive made this review on our last night 2039)

Health & Safety Pools were clean, but safety was poor. Scooters and bikes blocked entry/exit points, creating hazards. My partner tripped while carrying our two-year-old, causing injuries to both. Staff saw the incident but refused to help, saying “I’m not a dad.” First aid was minimal—only a plaster offered. No visible "lifeguards", staff available but mostly policing food & drinks being brough in, safety enforcement seemed secondary to policing water bottles and promoting the swim-up bar. Scooter racks, signage, and trained staff in handling emerygy response situations are urgently needed. Campground Experience We stayed two nights in a non-powered tent site in Dinosaur Valley. The campground was very busy overall, with heavy foot traffic, cars, and kids on scooters and motorized toys—chaotic and sometimes unsafe. Dinosaur Valley was quieter but meant longer uphill walks to kitchens, showers, toilets, and picnic tables. It offers drinking water, portaloos, and gravel roads, but lacks the convenience of other areas with closer amenities and concrete roads. If you value peace and don’t mind longer walks, Dinosaur Valley works. If proximity and kid-friendly infrastructure matter, other areas may suit you—but expect crowds and noise.

Easy to complete arrival procedures. 3 Cottages for family of 9 was perfect. Clean, well equipped, close to BBQ and plenty of rubbish and recycling places. As for the pools, simply amazing, so many and seating aplenty. Children never bored. Highly recommend

Warning: The pool and play areas are great, but the other facilities are really disappointing. Particularly the kitchens. Really small. No separate eating area so people are jammed around tiny tables in the kitchen to eat which makes cooking quite dangerous. Only one oven in the kitchen and one barbecue outside. No rubbish bins in kitchen, they are a short walk away which makes cooking even more challenging. Insufficient fridge space for the number of people and no signs up about fridge and kitchen etiquette. So disappointing for what is supposed to be a premium park. I can’t think of another holiday park we have stayed at with such poor kitchen facilities. Only good if you are bringing your own entire camp kitchen. Other comments: sites are very small and crowded together. Staff are absolutely lovely to deal with even though it’s their busiest time of year and they must be run off their feet.

Great place to come on holiday with kids. We had a great time, arrived just before a long weekend so it was a little quieter than usual so we had easy use of the facilities. The pool was only lukewarm when we arrived, heard from other guests that it had been cold after a breakdown, so didn’t get to go in straight away, but the next morning it was warm and glorious! For us it was definitely a kids holiday - the kids loved the pool and hydroslides, the skate track, tennis courts, playground and trampoline, and generally loved scootering around the grounds and meeting/making friends with other kids staying there. We stayed in a self contained accommodation option, but fyi the shared kitchen looked pretty small for the number of people the resort can hold. We arrived after hours, so until checkout the only interaction we had with staff was the bar staff and they were friendly. For us, what would have made it 5 star : Payment Surcharges - this was almost a deal breaker for us, there’s no option to secure the booking by providing credit card details (like every other place offers), then pay by eftpos on arrival. Your only option is to pay in full at the time of booking via credit card or debit card and incur the surcharge, which is a lot of money when you’re staying at this place. I asked if we could pay via bank transfer and was told we would still have to pay the full surcharge. Toilet paper - the toilet paper is really bad, thin and papery. Servicing units - we’re happy to re-use towels as suggested (as most people do at home anyway), but a little disappointing (especially for the price!) that units aren’t serviced at all during your stay, a quick vacuum and refill of tea/coffee each day would be great (you do have the option to bring towels to reception to change them daily). Thanks and we will be back, just might bring our own loo rolls 😁

I only have two words for this place: pretty disappointed. Let me first say this: the place is spotless, clean, and almost sterile. If you want a "glamping" experience this is the place to go. There are freezers, fridges, stoves, ovens, toasters, microwaves, you name it! The bathrooms are fairly pristine, and the only thing that makes this camping is sleeping outdoors (unless you are in a cabin). They have swimming pools (although I never visited them) and even a "sky tv room." If you want to sleep outdoors, but have all the amenities of home I guess this is the place you should book. This was recommended by Wanderlust Great Lake Taupo for camping for Wanderlust, so when we booked in we asked for the Wanderlust rates. We later discovered that they didn't even give us the wanderlust rate! When we questioned this they said, "sorry, but we can't refund you." We also called in a few days before to change our booking, and then to found out that they had no record of our conversation and refused to refund us for the extra day they charged. To top that, the people at the front desk were extremely rude about it. My friend, who organised the whole thing, was pretty shaken up after talking to them (and let me say she is the most reasonable and sweetest person I know). What happened to customer service? The people that work the front desk were extremely rude and unhelpful. Safe to say that I will never book accommodation at Lake Taupo Top 10 Holiday Resort ever again!