Lynn C.
Google
Booked for 10 nights, 10 months before trip after seeing it on website and the promise of ‘relax in luxury’ and reading reviews (which were quite out of date but good). Utterly speechless at the state of the room when we arrived. Dust everywhere and months if not years worth of it. Blinds, fireplace, skirting boards, pictures. Cobwebs all round room. Years of hair matted in rug 🤢. When the Huntsman spiders started appearing that was it! Spent until 1am searching for alternative accommodation. When we said we weren’t happy with room (possibly hoping they’d remedy it) the reply was “if you don’t want to stay here you don’t have to”. We paid for the 1 awful night we stayed and hightailed it out of there the next morning to a nice clean hotel - own bathroom and air con a bonus. Lakeside has ancient air con which you aren’t encouraged to use and it only goes down to 23 degrees for max 2 hours. Location only good thing about it near Lake Monger but I’m afraid all I can recommend is to avoid it. As a note: my Tripadvisor review said all of the above and her response on there was to slander me as drunk, we woke the whole household ‘all night’ and she completely lied (I’ve reported her to Tripadvisor). We were only in the property from 9pm and spent most of that time searching online for alternative accommodation and we were out of there by 8.15am the next morning).