phil Rutherford
Google
Disappointing Experience Despite High Expectations
I had dinner at The Stove Restaurant and Bar, and unfortunately, the evening fell well below expectations. The booking process started off promisingly with friendly customer service when entering the restaurant to book a table, and we managed to secure a table for 20:45, knowing the kitchen closed at 21:30.
We arrived early and decided to enjoy cocktails at the bar beforehand. However, we sat for around 20 minutes without even an acknowledgment from staff before being served. When our cocktails finally arrived, we were shown to our table — but no water was offered, the menu wasn’t explained, and when we asked about specials, our waitress didn’t know.
When my partner tried to order a starter, the waitress came back three separate times to inform us each dish we picked was unavailable. Once we eventually placed our order, the food arrived quickly. Unfortunately, the chicken and waffle starter was extremely greasy and lacked flavour. A new staff member — who was very polite and eager to help — did his best to assist and provided extra olive oil for our roasted pepper snack, which we appreciated.
For mains, the sides were cold. At that point, I was so disappointed that I didn’t even feel it was worth raising the issue and just wanted to finish the meal and leave.
I understand we had a later booking towards the end of service, but given the premium cost of the accommodation and the reputation of the resort, the service and food quality were far below what should be offered. Sadly, this experience has left me reluctant to return.