Randy H.
Yelp
Rented "Place in Paradise" on beach in Kailua (July, 2019). 6 nights. 5th night bedroom ceiling falls in on daughter-in-law and 2 year old twins sleeping in bed. Had to move them to another room. Next day there were contractors in the house replacing ceiling. Was told at check in to "lock all doors and windows" because even paradise has crime. Because of wet mud in new ceiling, contractor left sliding door and window open with large fans on all night. Next day we left. So, a horrifying night for Mom and babies, and the inconvenience of contractors in the home, then not able to secure the home for that last night with 7, 5 and (two) 2 year old boys sleeping in the home. "Place in Paradise" my foot. We paid top dollar to have a quality home and privacy. Out of principle, asked for a partial refund - was told no. I would never rent from this agency, nor would I ever stay in that home again. Don't waste your money.