Ruby S.
Yelp
#1 for 2020
Wow! I'm amazed with over the top ambiance, quality, customer service, experience, plus a plethora of amenities! One of the Cast Members took me on a tour about Laniwai Spa and Kula Wai. Inside Laniwai Spa, you'll be asked to close your eyes and pick a pebble. One of the pebbles I chose was strength, also translated into Hawaiian word, ikaika. As we walked to the middle, I got to toss ikaika pebble back into the wai and see light illuminate.
Cast Member will also show you access to amenities, locker room, complimentary robe and slippers, changing room, bathroom, showers, pamper room, two relaxation rooms.
Kula Wai is the only outdoor hydrotherapy garden on O'ahu. Dress in swimwear and bask in all water-related activities from taking a shower, enjoying outdoor hydrotherapy garden, cool pools, jacuzzi, cold plunge, and lounge chairs. Walk bare feet on the path of rocks while getting both feet massaged at the same time. I'm able to immerse in Hawaiian culture and be present in the moment. There's an outdoor shower to use before entering any water activity, complimentary water, and choice of a sugar scrub to take home for future use, either Coconut Vanilla or Plumeria.
I decided to spend a few hours enjoying all the amenities at Kula Wai, and in Laniwai Spa, to utilize sauna, steam room, restroom, and showers. I ordered lunch via phone, pressed one key, and was informed by kitchen staff to wait about 40 minutes in Kula Wai and Server will find you. Sure enough, I waited for 25 minutes, my Turkey Club with Maui Chips and one dill pickle arrived. After lunch, I made one last trip to the restroom, headed to relaxation room with heated chairs and remote. I could literally sleep in that chair. I also lounged in relaxation room with pineapple infused water, mini oatmeal cookie, fruits, nuts, and candies after my skin yoga facial and before Waiwai Lomi Lomi Massage.
I felt rejuvenated and relaxed after having my Skin Yoga Facial and Waiwai Lomi Lomi Massage. Great to run into a familiar face. Must experience this opportunity once in a lifetime! Highly recommend for self-care, ladies get together, and/or couples retreat. I will definitely return at my leisure. I'm in love with the amenities and services!