267peris
Google
The photos might look peaceful, but the experience was far from it.|||| • Room cleanliness was unacceptable. I found someone else’s socks under the bed, hair on bathroom shelves, and thick layers of dust and grime. I ended up cleaning the room myself—and over 24 hours later, the cleaning supplies and trash are still sitting outside my door.|||| • Key codes and cards frequently failed, requiring repeated trips to staff just to get into the room.|| • Internet did not work for three days, despite multiple complaints, making it difficult to handle essential work and communications.|||| • The property has workers around all day, adding to noise and disruption.|||| • The owner frequently overshared personal details, including sharing that he is single, while suggesting I visit local bars. I did not ask for this information, and I am not interested. I don’t drink, I’m a vegetarian, and I’m not interested in small-town bar scenes. People come to Sedona to heal, not to fend off recently divorced business owners who can’t read the room.|||| • The owner pretended that rates increase at 12pm and 3pm during Sedona’s low season, where occupancy is around 30–45%. The theatrics were simultaneously laughable and insulting.|||| • They tried to charge me more than the agreed-upon rate without my consent, and I had to catch it and get it adjusted.||||How many strikes can one hotel have? I can tell you: plenty.||||If I weren’t recovering from surgery, I wouldn’t have stayed longer than a night with this nonsense.||||I even offered my consulting services to help improve their operations because I can see the place has potential, but my offer was ignored.||||On the positive side, the property has a lovely garden, pleasing aesthetics, and several propane-powered fireplaces, which are its saving graces. These could make it a peaceful place to stay if the owners address the basics.||||Clean rooms, working internet, functional entry, and respect for guest boundaries are table stakes in hospitality. Until these are addressed, I cannot recommend this property.||||No breakfast, literally inedible “room service” food. They call this a romantic getaway and a place great for retreats, yet offer only a microwave, Keurig coffee and Coffee Mate. Let’s call it what it is: a good place to develop diabetes. ||||A warning to travelers: Sedona’s natural wonder is incomparable, but unfortunately, many businesses here offer garbage wrapped in a bow with lipstick and three times the price. Do yourself a favor and look through my other reviews and guides to find a better place to stay.