Las Brisas Mérida

Very nice staff, willing to help always! Excellent food in the restaurant|Modern and clean rooms with comfortable beds. The pool area is very pretty. Everything was good, except in some rooms the air conditioning DID NOT WORK!! It was very hot. Also once in a while the water in the shower did not get hot.

Clean and comfortable room! Elbert was extremely kind and helpful every single day. My only issue was the restaurant, our portions were extremely small for the price we paid New Year’s Eve. We spent $550 usd and were still very hungry. Our breakfast the next morning was okay but there seemed to have confusion about how we would pay causing our food to sit there and get cold as we went back and forth with staff and front desk. It could have been a smoother experience

Gabriela, Elberto and so many others made this such a lovely stay! It was my birthday week and Gabriela made it so special. The rooms were clean, the service impeccable and the location walkable to the center of town. the grounds were gorgeous and the food was delicious so thank you!

We stayed at the Wayam for a week in early November 2024. Everything was wonderful. The rooms are suites, with a small kitchen, a separate sitting area, and a large bathroom. The hotel grounds are filled with tropical plants and were beautiful. We had a delicious meal at Cuna and also enjoyed the hotel pool. Gabriela, the hotel concierge, organized a trip for us to visit Uxmal and swim in a cenote that felt like a once-in-a-lifetime experience. She really went above and beyond. Other staff members, especially Elbert and Luis, knew us by name and catered to our every need. The housekeeping staff were outstanding and the hotel smells amazing. The hotel is in a beautiful part of Mérida filled with historic mansions and is about a short ten-minute walk to the Paseo Montejo, with restaurants and shops. We also greatly appreciated how the hotel was open about its welcoming hospitality for LGBT couples. We cannot recommend this hotel more highly and will stay here again the next time we visit Mérida.

The Wayam was a nice surprise for us. An aesthetically beautiful boutique hotel, with thoughtfully appointed rooms and spaces. Breakfast both days was a gourmet experience and i highly recommend it! Great staff like Luis, the door man, who was very helpful. Comfy rooms too!

I had the pleasure of staying at Wayam Mundo Imperial back in October 2024, and I must say, it was an absolutely delightful experience. From the moment I arrived, I was impressed by the warmth of the hotel staff and the beautiful, tranquil atmosphere of the property. The hotel blends modern luxury with nature, creating a serene and inviting environment. The décor was stunning. One of the highlights of my stay was the exceptional service provided by Gabriela, the concierge. Gabriela went above and beyond to ensure that my trip was unforgettable. She personally arranged a private tour for me to visit the majestic Chichen Itza, the Yellow City of Izamal, and the serene Tsukan Cenote. She truly stands out as one of the best concierges I’ve had the pleasure of working with. The hotel itself was a perfect place to unwind after a day of exploring. The green environment and lush landscaping surrounding the hotel was remarkable. It was clear that sustainability was an emphasis for the Wayam Mundo Imperial, and it made for a refreshing and peaceful setting. Whether lounging by the pool or strolling through the garden, the hotel’s commitment to nature was evident, making it an ideal stay in the heart of Central Mérida. Dining at the hotel was another highlight of my stay. The restaurant, "Cuna," offered exceptional service with the waiters and waitresses being attentive, friendly, and always eager to make sure my dining experience was perfect. The menu at "Cuna" featured some delicious dishes, and each meal was expertly prepared while I also enjoyed the homemade cheesecake almost nightly. Perfect place to enjoy a meal daily before a day of sightseeing or after. In conclusion, my time at Wayam Mundo Imperial Hotel exceeded all expectations. The combination of luxurious accommodations, personalized service from Gabriela, and the beautiful, green environment made my stay unforgettable. I highly recommend this hotel to anyone looking to experience the charm of Mérida, and I look forward to returning for another stay in the future.

Decent hotel but the breakfast isn't great: Very limited fixed set of dishes (6 of them), extremely slow, and if you want tea you will have to pay extra

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details.||||The Good:||- Staff is super friendly, incl. the valet||- Rooftop pool and bar are really nice and a great feature||- Overall layout of the hotel is charming||- Great water pressure and genourous rooms||||The not so good:||- Upon check-in, they tried charging us a 240/day "resort fee". After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel||- Overall the hotel looks a bit dated and would benefit from some more maintenance||- We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead||- Beds weren't terrible, but I've slept better||||Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.