Las Brisas Mérida

Gabriela, Elberto and so many others made this such a lovely stay! It was my birthday week and Gabriela made it so special. The rooms were clean, the service impeccable and the location walkable to the center of town. the grounds were gorgeous and the food was delicious so thank you!

I had the pleasure of staying at Wayam Mundo Imperial back in October 2024, and I must say, it was an absolutely delightful experience. From the moment I arrived, I was impressed by the warmth of the hotel staff and the beautiful, tranquil atmosphere of the property. The hotel blends modern luxury with nature, creating a serene and inviting environment. The décor was stunning. One of the highlights of my stay was the exceptional service provided by Gabriela, the concierge. Gabriela went above and beyond to ensure that my trip was unforgettable. She personally arranged a private tour for me to visit the majestic Chichen Itza, the Yellow City of Izamal, and the serene Tsukan Cenote. She truly stands out as one of the best concierges I’ve had the pleasure of working with. The hotel itself was a perfect place to unwind after a day of exploring. The green environment and lush landscaping surrounding the hotel was remarkable. It was clear that sustainability was an emphasis for the Wayam Mundo Imperial, and it made for a refreshing and peaceful setting. Whether lounging by the pool or strolling through the garden, the hotel’s commitment to nature was evident, making it an ideal stay in the heart of Central Mérida. Dining at the hotel was another highlight of my stay. The restaurant, "Cuna," offered exceptional service with the waiters and waitresses being attentive, friendly, and always eager to make sure my dining experience was perfect. The menu at "Cuna" featured some delicious dishes, and each meal was expertly prepared while I also enjoyed the homemade cheesecake almost nightly. Perfect place to enjoy a meal daily before a day of sightseeing or after. In conclusion, my time at Wayam Mundo Imperial Hotel exceeded all expectations. The combination of luxurious accommodations, personalized service from Gabriela, and the beautiful, green environment made my stay unforgettable. I highly recommend this hotel to anyone looking to experience the charm of Mérida, and I look forward to returning for another stay in the future.

Wayam is a beautiful hotel with a great location. It is about a 10 minute walk to Paseo Montejo. The food at the restaurant is delicious and they offer a lot of vegetarian options. The staff is exceptional and attentive. I would like to recognize the bellman Luis, he was welcoming and friendly. He would never miss a greeting and was of the most helpful people in Merida. The second person I would like to recognize is Fernanda, she helped us throughout our whole visit. Our comfort in the hotel was possible due to her diligence. She would work hard on every request with an abundance of patience. Our experience at the Wayam was elevated due to the service Luis and Fernanda provide.

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day "resort fee". After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel - Overall the hotel looks a bit dated and would benefit from some more maintenance - We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead - Beds weren't terrible, but I've slept better Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.

The place is fairly located and quiet. Everything was fantastic. The only exception is that upon arrival we were hit with an extra charge of $244 pesos per day. This is something they should fix with Expedia. According to them, it’s is Expedia fault. Weak excuse. Overall we enjoyed our experience here with the staff and the great service at the restaurant. The food was delicious and the service impeccable.

During my stay in the summer of 2023 at a hotel renowned for its excellent pool facilities, I encountered a mixed bag of experiences that shaped my overall impression. The hotel and its pool were undoubtedly the highlights, offering a great environment for relaxation and leisure, which I thoroughly enjoyed. However, the service aspects of the hotel left a bit to be desired. Firstly, the staff seemed to provide limited guidance regarding local attractions and getting around town, which made exploring a bit more challenging than expected. Additionally, I encountered an unusual request from the hotel management. Upon arriving a mere 20 minutes before the official check-in time, I was asked to pay an extra fee to access my room, which I found somewhat off-putting, considering the minimal time difference. Another point of concern was the timing of the cleaning services. The room cleaning was consistently done late in the afternoon, around 5 PM, which was inconvenient and disruptive, especially after a day out, when one might prefer to relax in their room. In conclusion, while the physical amenities of the hotel, such as the pool and the rooms, were impressive, the service elements did not quite meet the same standard. The experience could have been enhanced with better customer service and more timely housekeeping.

What a wonderful time we had at Wayam Mundo. Many meals and drinks at the restaurant, lovely walks about town from the front door and glorious soaks in the pool or our balcony tub. Beautiful property. We stayed with our 2 daughters (2 and 6) and staff was so accommodating to get our room just right with plenty of space for a bed and a crib. Ernest was such a great goodbye from the property, coming to our room to help us get our bags down and looking after every detail he could. We loved our visit. Book this place!

Great location not far from the city centre; around 6-10 min drive. Property had secure underground parking. Rooms were large with decent sized beds. Excellent breakfast and restaurant. Would strongly recommend lunch/dinner and/or cocktails here! Make sure you make a reservation for breakfast, even if included in your stay.