Martin Prokop
Google
We are staying at Las Colinas Hotel, and unfortunately, our experience has been far from pleasant. Upon arrival, we discovered that our room faces a busy street, resulting in constant noise that disturbs us both day and night. The single-pane windows provide no sound insulation, making it possible not only to hear traffic outside but also conversations of passersby, which significantly reduces both our privacy and comfort.
Another major issue is the beds— the mattresses are so worn out that you can feel every metal spring, making a restful sleep nearly impossible. As for the bathroom, it does not even meet basic standards, but I’d rather not go into details.
When we tried to address these problems and requested a room change, the staff showed no willingness to help, and our request was dismissed with what felt like mockery. Overall, our stay here has been a huge disappointment, and I would not recommend this so-called hotel to anyone. We will definitely never return.