Las Colinas

I have no idea how this place can even be classified as a hotel, let alone have three stars. I would rather call it the worst kind of low-budget hostel.||The rooms are tiny, musty, and have no natural light. The only “window” is an open gap above the door that can’t be closed, so anyone can look inside. The walls are paper-thin, and you can hear absolutely everything from the other rooms.||The bathroom was worse than anything I’ve ever seen. Dirty, moldy, with broken and rusty fixtures. The level of filth and neglect is shocking.||Cleanliness is nonexistent. Dirt, rust, and dust everywhere. You can hear mice inside the walls—absolutely disgusting.||The beds are rock-hard, and there are no proper blankets, just a thin sheet.||Security is a joke. No safe in the room, and the door looks like it could be kicked in with no effort. I felt completely unsafe staying here.||I was booked here as part of a G Adventures tour, and I can’t understand how they would choose such a terrible place. Never again!

Booked here by our GAdventures tour. Looks like it was a former shopping mall as bedroom wall and door are a bank of windows that are covered with drapes or paneling. Poor soundproofing. In need of thorough cleaning; dirty and moldy bathroom grout, floors and baseboards. Walls were dirty, and had gouges and marks. Beds were hard, pillows very hard and uncomfortable. Bathroom water pressure and temp were good. Shower door broken. Bathroom sink drains through a pipe into the shower. Towels were worn and threadbare. Airconditioning and bathroom fan worked well. No smoke detectors or alarms evident. Wifi good. No room safe. Shared kitchen (hostel style) with fridge, microwave, dishes etc. looked dirty. Lots of communal seating and tables. Nice upper level terrace with a variety of seating and tables. Staff were welcoming and friendly. Attached restaurant was convenient and food was good and reasonably priced. Good location in town for exploring by foot. Bank, atm, food market, pharmacy shops and restaurants all in walking distance.

Great location and rooms. Located right in the center of town. Can't beat the location for convenience. Great view of the volcano on the second level of the hotel. Nice open air area for relaxing and enjoying the view. Rooms were nice and clean. Obviously, since it is located in the center of town, we heard more noise and the ongoing activities in the street until around 9pm but that wasnt a surprise. Great place, we will be back again.

We are staying at Las Colinas Hotel, and unfortunately, our experience has been far from pleasant. Upon arrival, we discovered that our room faces a busy street, resulting in constant noise that disturbs us both day and night. The single-pane windows provide no sound insulation, making it possible not only to hear traffic outside but also conversations of passersby, which significantly reduces both our privacy and comfort. Another major issue is the beds— the mattresses are so worn out that you can feel every metal spring, making a restful sleep nearly impossible. As for the bathroom, it does not even meet basic standards, but I’d rather not go into details. When we tried to address these problems and requested a room change, the staff showed no willingness to help, and our request was dismissed with what felt like mockery. Overall, our stay here has been a huge disappointment, and I would not recommend this so-called hotel to anyone. We will definitely never return.

Honestly do not k ow how this hotelgets 4 Stars. The rooms are so musty & spotted black mold too. The AC did not work properly. Tour guide says everyone co.plains but no modifications are made. As long as G Tourz continue to book with this hotel the owner will do nothing to make the air quality healthful. I actually became sick fro. Reathing that air for only 2 nights! |If you care abput your health at all I would advise against staying in these rooms. May cost extra for you on a tour but find a truly better horel. Dont ruin your trip

Downstairs room with no window and no ventilation even in bathroom. Bed cover has dirt or something on it and needs washing. It is not a blanket or bed spread. Room and AC smells of mold/mildew. There is water stansing behind the toilet. Had to turn off air after we returned from dinner it smelled that bad. Nothing dries...towels, swim suit..nothing. I already have a sore throat and we have 2 more nights here. :( Staff are really friendly and food in the attached restaurant has been good. I would not stay here ever again. I submitted complaint to G Adventures and to my travel agent.

We booked as a group. One room they gave us was pathetic with very bad odor only upon strong confrontation they changed our room. All the while saying they sold out.. couple of rooms had water logging issues. Hot water cannot be called hot water. Very thin walls making the rooms on ground floors uncomfortable while at night. Staff are friendly but management needs to understand the needs and should cater towards that.

Great value. Not super fancy but very clean, wonderful location, great breakfast, potable water, and really nice folks at the desk. Really, this hotel provides everything one needs for a great visit to the La Fortuna area. Go for it!