Las Lagunas Boutique Hotel

There is just nothing negative to say about this property or its staff, who we will name for their excellence. We contacted the property in June, 2025 for a stay in February, 2026. The trip was a present to celebrate a birthday. Right off the bat, Brayam spent a very significant amount of time communicating with us to suggest the best room for our celebration. He was most responsive before and during our stay. There was a slight hiccup in the room assignment when the Hotel changed the numbering of the rooms. However, Carlos, the Front Desk Manager, stepped in and solved the problem in a heartbeat making sure we had the promised room-Number One-which indeed it is. One of the highlights was waking up very early and seeing the hundreds of Egrets flying across the Lagoon starting their day. At the same time you could hear the howling of the Monkeys on Monkey Island-directly across from our room. Then it was off to the incredible breakfast sitting outside looking at the Lagoon while being assisted by the rock star of the property-Elmer. Elmer is a real charmer, incredibly intent on providing excellent service, and very knowledgeable about everything from restaurants, to transportation, to, well, everything. We were delighted when he accompanied us to the incredible private collection of Mayan Art to give us an introduction. He stayed long enough to orient us, and then thoughtfully left us to explore the over the top private collection. If you are lucky enough to go there you will undoubtedly meet him as well as the other terrific personalities in Hector, Alex and the rest. And then, there was the free boat trip to Monkey Island and around the Lagoon, the 5 course dinner on the private pier, the bicycles and kayaks, the private hot tub, plus the cleanliness of the room refreshed impeccably each day….

The resort was in remote area of Flores, very private and upscale service. The rooms were absolutely beautiful with lake views. The staff was always on point and they all took the time to learn our names. The pool and restaurant area was beautiful as well. The 1 hour boat tour to meet the monkeys and crocodiles was also great. I would highly recommended Las Laguna’s

We just came home from 2 nights at this beautiful Boutique Hotel, it exceeded our expectations in many ways, the location is a quiet green lushious oasis with wooden bungalows situated along the laguna, the suite like rooms with 2 queen beds have a jacuzzi on a terrace like anexo overlooking the laguna. The beds were of superb comfort with a lot of pillows and a wonderful soft duvet. The hotel is about 15 years old but seem in absolute pristine condition, the food is of an excellent quality and freshness. I have to emphasize the friendliness and professionalism of the whole staff, from frontdesk to waiters, they helped us organizing our tours, we decided last minute to visit El Mirador by helicopter and they confirmed within a short time availability and logistic. What is a beautiful detail is that the staff, waiters included, asks about your first name and adresses you in a very personal way during your stay! It really makes a difference how you feel attended. It is a perfect place to just relax, enjoy the Spa, go kayaking, visit the spider monkey island on the laguna.. come back from your day tours and have your michelada by the pool. We definitely recommand this hotel!

Stellar service where everyone knows your name! A small thing makes a huge impact. From our warm welcome by Luis (who had been tirelessly updating our excursion schedule after a last minute change) to Elmer, our fabulous server who seemed to anticipate everything, our stay was effortless and elegant. ||The hotel itself is beautifully appointed and inviting and we would highly recommend our villa (#15) for its incredible position watching two islands full of birds, the crocodile sightings in the lake, the group of cranes camping out in the tree next to our front door, and the incredible space available to you. And a jacuzzi overlooking the lake?!? It was a luxury for our sore legs after hiking all day. ||We would definitely recommend the excursions, including the tour to Monkey Island where the cute Chella jumped on our boat to eat her banana and the highlight, our trip to El Mirador by helicopter where we lucked out and basically had a private tour of the incredible Mayan ruins! we reached the top of El Danta, providing a 360 degree view of the surrounding jungle. ||The signature line of the hotel is “it’s my pleasure.” In fact, it was our pleasure to stay in this magical place!

We really enjoyed our stay at Las Lagunas Boutique Hotel. The main purpose of our trip was to visit El Mirador, so we had 1 full day for that and another full day to relax at Las Lagunas. It is in a secluded location that is very peaceful and relaxing, although keep in mind that it's about 20 minutes from Flores. Our room was extremely nice - plenty of space, well laid out with a large bathroom area, laguna-facing "deck" with a jacuzzi. The staff were all very friendly and helpful. The food at the restaurant was excellent and not overly expensive. The room price was a little on the pricey side, but considering that includes breakfast, a boat tour of the laguna, bicycles, and kayaks, we thought it was worth it for such a high-end hotel.

Fantastic experience. Starting from the moment we arrived when Brayan greeted us with cold fruit drink and was a wonderful resource to us everything was excellent. The food was great and Elmer our server was charming, professional and very helpful.|The rooms are super. We had a beautiful lodge with a marvelous view of the lake. They also give a free boat trip on the lake to view the monkeys and the birds.|Brayan arranged for us to have an excellent guide in Tikal.||It was luxurious but not flashy. My wife and I were delighted and have already recommended it some friends and family members

Amazing place, wonderful service, attention to detail. The location was perfect for visiting Tikal and sensing nature. The room was stunning with a lovely view of the laguna. We were entertained by the choreography of birds and woke in the morning to the cries of howler monkeys. The restaurant was fantastic, great food and wine selection overlooking the lagoon. Very peaceful and relaxing. A highlight of Las Lagunas was that they have their own museum. A real treasure chest of beautiful Mayan artifacts. The hotel was cleaned and maintained to the highest standard. A memorable place that we would love to come back to.

Wonderful setting. Individual private lodges nestled next to the lagoon- you feel as though you are alone. The hotel is beautifully decorated- contemporary, clean lines with great views. Ditto the pool. A real highlight are all the staff who make an effort to learn guests names, provide personalised service and are unfailingly friendly and helpful