mrworldjetsetter
Google
I stayed at Las Mañanitas for four nights and the experience was disappointing from start to finish. There was almost nothing to do on the property, no activities, no entertainment (other than the animals), nothing to make the stay feel special. On our first night we were “invited” to a members-only game night, which turned out to be one game and a bar tab. Hardly a perk.||Restaurant service was spotty the entire stay. It was often difficult just to get a menu or get a waiter’s attention, while larger groups and VIP-type tables received constant service. It didn’t feel welcoming or attentive at all.||The valet service was another low point. We arrived with a brand-new car in pristine condition, only a week old, and it was returned to us covered in bird droppings and dust. There was clearly no care taken with the vehicle.||In-room amenities were handled poorly as well. Our room wasn’t restocked with basics like toilet paper, and the Kleenex was never refilled. Housekeeping even removed the empty box and didn’t replace it. When we asked the front desk for Kleenex in the evening, we were told they didn't have any, which is unbelievable for a hotel in this price range.||The room itself also had comfort issues. The couch was extremely uncomfortable, with old, hard cushions that made it unusable for relaxing. And whenever we turned on the air conditioning, a terrible odor would fill the room, which made it difficult to enjoy the space at all.||The only real event during our stay was on our last night, a mariachi band we had specifically planned our evening around. They played for about 15 minutes in the main area, then went around the restaurant playing private songs at every table except ours. We repeatedly asked the waiters to bring the band over, and despite watching them visit every other section, they never came. It completely ruined the night, especially because this was our anniversary trip.||We really wanted to love this hotel. The grounds and rooms are nice. However, for the price and reputation of this hotel, the lack of activities, the uneven service, and the way we were ignored made the stay feel incredibly underwhelming. I would not return.