Ashley B.
Google
**Horrible Experience and Extremely Rude Owner**
I've been a loyal customer of this laundromat for quite some time, but after my experience last week, I will never return. The owner has always had a rude demeanor, but last week he was exceptionally disrespectful.
One of my items came out of my protective bag and started banging around in the washer. Instead of handling the situation professionally, the owner abruptly turned off the machine. When I asked him what the problem was, he ignored me multiple times. Finally, he yelled at me about the noise and demanded that I remove my items so he could check the machine.
I asked him to speak to me in a calmer manner, but instead of listening, he continued to be irate. I never opposed his direction; I only asked for a bit of respect. His response was to curse at me and continue yelling, even though I was complying with his instructions. He even had the audacity to mock me and elbow me while inspecting the machine.
I understand the need to protect the equipment, but the way I was treated as a paying and loyal customer was completely unacceptable. This kind of behavior is disgraceful, and I strongly advise others to avoid this laundromat at all costs. There are plenty of other places that treat their customers with the respect they deserve.