Dapper Duds Laundromat

I came at 7:30, which I’ve done a number of times to wash my bedding. They close at 8:30. The woman pictured here was extremely rude and refused to let me use the washers. The other guy that’s usually here is generally a bit rude and short too but he won’t bother you or refuse to let you wash your clothes a whole hour before closing so I’ve just kept coming because it’s a convenient location for me. After tonight id never come back and I don’t recommend anyone else does.

**Horrible Experience and Extremely Rude Owner** I've been a loyal customer of this laundromat for quite some time, but after my experience last week, I will never return. The owner has always had a rude demeanor, but last week he was exceptionally disrespectful. One of my items came out of my protective bag and started banging around in the washer. Instead of handling the situation professionally, the owner abruptly turned off the machine. When I asked him what the problem was, he ignored me multiple times. Finally, he yelled at me about the noise and demanded that I remove my items so he could check the machine. I asked him to speak to me in a calmer manner, but instead of listening, he continued to be irate. I never opposed his direction; I only asked for a bit of respect. His response was to curse at me and continue yelling, even though I was complying with his instructions. He even had the audacity to mock me and elbow me while inspecting the machine. I understand the need to protect the equipment, but the way I was treated as a paying and loyal customer was completely unacceptable. This kind of behavior is disgraceful, and I strongly advise others to avoid this laundromat at all costs. There are plenty of other places that treat their customers with the respect they deserve.

The woman who owns this was incredibly rude. The second my card is empty i will NOT be returning. I suggest you head to ANYWHERE but here. the place is as nasty as the people who own it.

Please someone open another laundromat around here so we don’t have to use this one anymore. Workers are rude, they’ll close early with your stuff inside, and if you’re lucky you might spot some mysterious dead (or living) bugs in the washing machine monitors. Happy cleaning!

I’ve been coming here for like 3 years and the staff is ALWAYS rude and they randomly decide to close early all the time without posting a sign at any point in the day. I hate leaving reviews but I’m sure they know they’re the only self-service laundromat in the area (which is the only reason I come back) so they don’t have to care about negative reviews.

If you do the wash and dry service they pour ammonia on your clothes. I had a pair of my black pants ruined because of this practice which wasn’t told to me beforehand. I wouldn’t recommend this place because they are very rude in general. Also machines are old and dirty.

Cannot recommend this place less. I have used this place for over 2 years now and don’t plan on returning. On several occasions the laundromat closes at least 30 minutes early even when multiple people have dryers going that will be done before closing. Hoping your laundry won’t be locked up well before closing time is below the bare minimum. The staff are often rude and inconsiderate as well. I’ve never felt so judged for doing my laundry. I would suggest going anywhere else.

Nick is extremely rude. I often come to this laundromat to do my wash. When I asked Nick to help me to add money to my card, he flatly refused. He kept egging me on to do it. I kept asking him and he absolutely refused. His lovely assistant came over to help me. Be aware that Nick is very belligerent and has no clue about how to deal with customers.

This *was* my laundromat for the entire time living on this block but as of a week or two ago, the washing machines have roaches living in them. Costs about $15 to do one week of laundry. There are better laundromats, and I will be looking for one...

Awful customer service. I put $20 in the card machine and the machine stole my money. The staff was completely unhelpful. I asked them to watch their camera but they were not able to rewind the tape. I will be walking further in the future to another laundromat

if I could leave 0 stars I would. they are so rude and literally scream at you for anything. I asked the female employee which section the detergent vs fabric softener goes in and she told me the wrong section. the male employee came over and screamed at me that I was stupid because I put in the wrong section even though HIS EMPLOYEE told me to put it there. so fucking rude and it's also disgusting in there and probably has never been cleaned. will 100000000% never be going back.

Here's everything you objectively need to know: - 12 small machines at $3.50 - 6 medium machines at $5.25 - 1 large machine at $8.50 - all machines have three soil settings, three cycle settings (normal, perm press, delicates) and three temp settings (hot, warm, cold) - 16 dryers at $0.25 per 5 minutes with three heat settings - cash only to reload your card: fives, tens, twenties NO singles - first time card purchase is $2.00 - by selecting the "medium" soil you can an additional 2 minutes of wash time for an extra $0.25 - hours have changed recently, see my photo for info - wash time is 27 minutes unless you opt for "medium" or "heavy" soil which will add additional time - there are only two chairs for seating - there is WiFi if you ask the owners nicely The prices are a little steep but this place is clean and the machines are new. I've never had an issue with disappearing socks or damaged delicates. Avoid peak hours and weekends. The large machine is great for towels, bedding etc. but it's almost always occupied with a wait. There is a folding area and laundry carts. The narrow space is unaccommodating. Everyone has something else to do and somewhere else to be so don't be surprised when your laundry is moved (especially from the medium and large washers) by a stranger if you're not back promptly to retrieve it.

My name is Jaklin and I need to leave a complaint about your employee that's working today, I just ask about a problem with my card and the machine but his answer was very rude Yelling at me instead of explaining just a simple thing, he call me stupid Hispanic girl and loser and he start laughing at me...feels like he don't want to work here. I'll never come back to do my Laundry, what a disrespectful treat I had in here

the owner of this place is horrible and aggressive. he screamed at me and banged on the counter because i had lost my card and was asking for his help. the dryers don't even dry my clothes.

This place was fine! Clean and not very busy. I went on a Tuesday at 6pm. I usually send my laundry out to get done for $.85/lb. but wanted to see if doing my own laundry would be cheaper. (I pay approx $15 for a large bag of laundry + towels) I had five bath towels in the regular size washing machine for $3.50 then the dryer for $2.50. They make you pay $2 for a card. No quarter machines.

Just came in to do a load of laundry. Came back within 2 minutes of my load being done in the washer and my clothes were already taken out of the machine by who knows who and placed in a basket. When I complained to the attendant he didn't care even though other machines are open. Then as I'm placing my clothes in the drier , they keep telling me to move and the hallway is so narrow there is nowhere to go. Another large Man sitting there tells me " move or I'll move you myself ". The attendant heard this and just laughed. So hey come here if you like to get your stuff moved around and get threatened.

I don't know what these other reviewers expect, but this place is clean, open early/late, with plenty of working machines and friendly staff. The prices are higher than I'd like but it's the Upper East Side in a rapidly gentrifying part of Yorkville. I go on weekends and suggest getting there within an hour of opening to avoid waiting for a machine, though I have never waited more than ten minutes. The small $3.50 machines can fit a surprising amount, either one load of bedsheets and towels or one load of 1-2 weeks' worth of clothes. Two small machines and a dryer for the sheets runs me under $10. While that's more expensive than other areas, delivery or drop-off service would be far more. I'm glad to find self-service laundry at all, andI appreciate going somewhere a couple blocks from my apartment versus hauling laundry all over the neighborhood looking to save $1 or $2 per load.

I echo my fellow reviewers, the renovations have turned this self serve laundromat from a 4 star to a 2 star. Prices have skyrocketed and the new card system (replacing the coin operated machines) is a rip off. $2 non refundable payment for the card itself?! No thank you.

This looks like a good place to wash but the hours suck, if you get off from work at 6 you can count it out it's already closed if you want to watch late night it's already closed and don't try it this laundromat sucks as far as hours I would not use it I would go to another laundromat in Homestead South Highland Avenue or Wilkinsburg.

Self serve laundry! What a rare commodity in this area... But seriously, tons of machines (although some are out of order), super packed (as any laundromat is), and open Sundays! Also has drop off services!

They close whenever they want whether or not you've finished your laundry. For example, yesterday they closed at 8:15pm although 3 people were still drying their clothes. So if you're okay with places closing down whenever they want with no regard to your clothes and/or being ignored when you ask why, then this may be the place for you. I won't ever be coming here again. They have one job and sadly they don't care about their clients.

BEEARE, you have to buy a card that only works here. Card cost 2 dollars, non-refundable. Card machine only takes 5's or 10 dollar bills. Dryer cost 25 cents for FIVE minutes. I'd rate it lower but it's clean, machines are new and there are plenty of them.

This place is ridiculous. Loaded my laundry just to find out there's no hot water. The guy simply says 'there's a sign, didn't you see?' Me, along with other customers look questionably at the door, still not seeing a sign. Only when the guy points to the bottom corner of the window did we all see a small carton sign. Then a few machines stalled mid-cycle and had to be restarted. This place is so ridiculously overpriced, to pay those prices for a cold-water wash and to get the attitude from the owner that you get makes me just so angry! I wish there was another option around this neighborhood

This was my usual go to spot for laundry, I went in today and they had completely updated the machines. Obviously that sounds odd to complain about but it was quite a price jump, it used to cost $2-3 dollars a load and now a small load starts at $5.25. They also require you to purchase a laundry card which costs $2. I'm a bit upset they didnt inform anyone that this change was coming. I walked pretty far with all of my laundry and some change in my pocket and the owner didn't seem to give a hoot. I know its not his problem, but he's lost a customer albeit a poor one.

When it's open and not closed for "no hot water / servicing machines" etc it used to be a good local place to do laundry near to my building. Then they renovated and installed a card only system and it's super expensive now from $2-3 per load to $5.25 for the small load. Contrary to their Yelp status, they've been closed for a week now with a sign saying no hot water. Kinda over it! Will be looking for a new place!

I've come here with some frequency over the past few years because my building has only 3 crappy machines, and most of the time only 2 washers are working, and one of the dryers is out of order. And there are 56 apartments in my building! This laundromat has beautiful machines, it's clean, and used to be only slightly more expensive than the machines in my building ($2 vs. $1.50 for reg size, $3 for large machine). I went there tonight dragging 2 loads of dirty clothes with me. I needed 2 small machines and started sorting my stuff. I noticed that the price has increased from $2 to $3.50! I brought lots of quarters so I figured I had enough to cover everything. So I looked for the coin slot, but instead of a slot, now there was a card swiper. I asked the attendant who informed me that I had to purchase a card for $2, and then I could add money to the card in $5 increments! I have never heard of this and in principle I reloaded my laundry bag with my dirty clothes, and left.