Jordan B.
Yelp
If I could rate this place lower than 1 star I would without hesitation. The owner who was on duty (who currently goes by "Man L." On this website) not only refused to provide assistance to my Brazilian girlfriend, but predicated on our race, had the audacity to ask me sarcastically "can you read" when I made the simple request for him to assist my girlfriend with one of the stores clearly malfunctioning machines. I am a college educated man, a graduate of Villanova University's Honors Program so to be spoken to like this by the owner is not only inappropriate, it is also unacceptable and unforgivable. To all Villanova students, graduates, minorities reading this post, as well as to all people for whom this kind of behavior and racial profiling does not sit well with them I urge you to not condone this behavior and to find a different laundromat. From my experience here I can say categorically that the staff here are rude, lazy, and promote an atmosphere where the owner feels it in his right to racially profile as well as make slanderous statements without repercussions.
I would like to add for the record for everyone reading this review that the guy responding to each of these continously negative reviews is the guy who refused my girlfriend and I service today and made racially demeaning comments. He additionally has edited his response to me several times, his first response to me he referred to my complaint as "soooo stupid" and made a reference to slaves. This behavior is not acceptable on any form or level. So have fun editing your replies to my initial statement. My comment on the other hand will permanently be displayed as a constant reminder of your ignorant statements and behavior.