Lavaux Vinorama

We really enjoyed tasting and shopping here. The staff is very friendly, knowledgeable, and easy going. They do an excellent job at packing the wine, helpful for traveling.

Wonderful experience here with Elizabeth. She was attentive and very helpful in introducing the huge variety of wines here. Easy ride on the train from Lausanne with great variety of wines produced in the region.

Ivonne is wonderful! Great tasting and very interesting movie about wine making in the region.

I've heard that Swiss wine is great but not exported, and we've always wanted to try it. With high expectations, we had a disappointing experience. We decided to go on the 21st of this month(Nov) after seeing this winery on ChatGPT recommended it. That day, we were supposed to have a happy wine tasting with my dad, and each of us bought an Expert package, which included three white wines and two red wines. In the end, after tasting, we each picked our favourite four wines, and a total of 16 bottles (plus a few that I picked myself) were ready to take home. However, problems kept arising. After checking out, I thought all the wine had been packed, but my father noticed one bottle missing when he checked the receipt. He asked me to check carefully, so I counted again and indeed one bottle was missing. I then reported this to the service staff – a middle-aged woman with a gloomy face. She came over slowly, checked the receipt, looked at me again, counted the bottles again, then whispered something to her colleague before telling me that there was indeed one bottle missing and refunding it to me. However, she actually overcharged me by one bottle (making it 17 bottles)! What's even more outrageous is that she didn't even say sorry. After that, I re-counted the number of bottles and made sure that there was no wine inside by carrying each one of them before leaving. And for the tax refund, they only gave me a receipt. I asked them twice if they were sure that I could get a tax refund just with this receipt and no tax refund form. They said that I could just take this receipt to customs and get it stamped and then take it to global exchange to get a refund. It was also ridiculous. When I got to the airport, customs told me that this was just a receipt and not an official tax refund sheet. Later, after returning to the UK, we opened the wine box and discovered that the two types of white wine I had specifically told her about – three bottles of each type – had been replaced with an exact match of six bottles of each! I really have nothing to say in the face of such a situation. I would like to remind everyone that if you are planning to visit a winery while travelling in Switzerland, it is best to avoid this winery. If you must go, it is best to carefully supervise their packing process throughout, carefully count the quantity, and check whether each type of wine is the variety you requested, so as not to repeat our mistakes.

Nice place to stop, enjoy the views of the vineyards and go down to the lake. Big choice of local wines.

We greatly appreciated the delicious wine but most notably was the assistance Elisabeth provided. After Vinorama, we were scheduled for a tasting at a local winery. We could not have made it there without the assistance from Elisabeth. She helped with organizing a taxi and really went out of her way to ensure necessary communication was made. It was a great experience! Merci’ Beaucoup!

The wine was delicious and the staff were friendly and welcoming. Stunning views outside! We also got a cheeseboard with young and aged Gruyère - we loved it, but if you’re used ro french cheese boards it won’t appear as fancy.

I stopped at the Vinorama for a while on my way back from some bird photo shooting, having suffered the usual traffic congestion going to and coming back trom Wallis on a Saturday with beautiful weather and perfect snow conditions in the alps. This is where you can taste wines from a large number of wine growers in the Lavaux region. I was particularly interested in a wine I did not know, the Plant Robert. a red that grows in just a small part of this beaturful area. I was very pleased with what I tasted and bought a bottle to continue the tasting once back home for dinner. Prices are on the high side if you compare what you pay if you buy directly from the vineyards. The staff is nice and knowledgeable.