Heidi M.
Google
I ordered two bags. One ended up being sold out so Lily from Lavishy reached out right away and offered some equal substitutions. I was disappointed, but we found a different item that appealed to me and she got my order shipped promptly. Then I waited several days for delivery and the tracking information was not helpful. I suspected problems with the USPS, and in no way blamed Lavishy, but fearing that the package was actually lost, I reached out to Lily again asking if there was insurance or any additional information about the shipment. Again, she quickly responded. Fortunately, much to my surprise my package ended up getting delivered a day later. I love the bags so much and am excited to use them! Lily included a few gifts with the bags and they follow a theme with the bags which is perfect. I am just so delighted. Although I haven't used these bags yet, I do expect them to hold up well. I bought one of the printed wristlet wallets from Lavishy back in 2013 or 2014 and other than some wear on the corner edges, it is in great shape. I am very pleased with the quality. High quality products, excellent customer service.