A Al
Google
We stayed at this hotel and had a generally positive experience, though it was marred by some unexpected noise. There was a special event in the area during our stay, which caused loud music at times. While this was beyond the hotel’s control, it would have been helpful if they had informed us in advance, given that we had booked months prior.
Despite this issue, the staff went out of their way to make things better. The ladies at the reception were incredibly polite, respectful, and genuinely helpful, doing everything they could to ensure we were comfortable. Their service was excellent and made the situation much easier to deal with.
The hotel’s location is absolutely perfect, with stunning views, clean rooms, and a private rooftop overlooking the ocean—definitely a highlight of our trip. However, the experience was somewhat soured by the manager’s attitude. He was dismissive, rude, and unhelpful, which was disappointing given the otherwise fantastic staff.
Overall, this hotel has a lot to offer with its ideal location and great facilities. The noise during our stay was an isolated event, so it’s worth considering, especially if management improves their communication and customer service.