LAZ' Hôtel Spa Urbain

The location of this hotel was excellent—very close to numerous restaurants and bars, and only about a 20-minute walk to the nearest train station. The breakfast buffet was clean and offered a decent variety of options.||||However, there were several areas that need improvement:||||1) We stayed in November, and it was very cold outside. When we checked in, the room was freezing. The front desk explained that the heater had been turned off since the room hadn’t had recent guests, and they said it would warm up within a few hours. After being out for about three hours, the temperature had only increased by two degrees. The staff was very kind and provided a Dyson portable heater, which helped, but the room never truly warmed up during our two-night stay. We suspect the windows weren’t properly insulated.||||2) Our room was on the first floor, and when the window was open, it looked directly onto the outdoor seating terrace. This didn’t offer much privacy.||||3) We booked two rooms for four people. One room had two twin beds pushed together with a single sheet, which we assumed would form a true queen bed—but it didn’t. The second room also had two twins pushed together, but with separate sheets. If this is the standard setup, it may be more cost-effective to simply book the twin room option.||||4) One of the rooms had a stand-in shower with only half a plastic curtain that didn’t reach the floor, causing the bathroom to flood every time we showered.||||5) The staff helping during the breakfast buffet seemed overwhelmed or bothered if you asked them for anything.||||Overall, the hotel has potential due to its great location, but these issues definitely impacted our stay.

We had a great weekend here. The staff were amazing. My friend had had an accident and needed a double bed and they really went out of their way to help her. My daughter and I were upgraded to a fab suite with two terraces and views of the Eiffel Tower. The beds were very comfortable and extremely clean. The spa was beautifully relaxing. All in all fantastic hotel and we will definitely be back!

This is an amazing boutique hotel in so many ways . The staff went for and above to help us in every way. The breakfast was fabulous and they also have a wonderful cocktail menu for the evenings as well. The lobby is beautiful and there is an additional garden to sit and have a drink.. This hotel goes beyond with a wonderful little spa area with a pool and steamroom and sauna. After a day of sightseeing , this was incredible . !!|Our room was really nice and comfortable with a great view . The second room we had , had an actual Terrace with outdoor seating where we could see the Eiffel Tower lit up... amazing !!! Without a doubt this is a fabulous oasis conveniently located in Paris!!!!!

An all-around great hotel Our room was modern and romantically decorated. We were able to sleep peacefully and relax. I also liked the hotel's ambiance and the small wellness area. The service was attentive and friendly :)

The Indian staff member tried to over charge the city tax and then she reviewed it and then I made certain to remove it from the hotel deposit for the room instead she charged extra and it costs more in international card fees and exchange rate conversion. I've asked for the hotel deposit refund and im awaiting confirmation. It has been almost 2 weeks. Some staff are delightful. This particular mother and daughter were not friendly and I didn't appreciate being overcharged at the end of a great stay.

The hotel is very peaceful and quiet. The decor is modern and understated but still quite homely. I really like the layout of the room where I can sleep without looking at my desk, and work without looking at my bed. The bathroom was nice and big with strong water pressure. The staff was very good as well, making sure my stay was excellent. The closet was actualy a nook with a curtain, and thus somewhat small. So better to keep things folded rather than hanging. Overall highly recommend, will keep on my list for future Paris business trips.

It was very lovely and cozy hotel, we enjoyed our stay there. The personal was nice and everything went perfect. The location is absolutely AMZING and everyone would love it there. Thank you so much.

First time in Paris. This hotel was a 10min walk to the nearest metro and i loved it. Such a great stay! I will be back!