Josephine L.
Google
The elderly staff was really rude this afternoon. I asked for hot tea 🫖 🍵 but they handed me paper cups instead and she said they’ve been working there for 8 years and have never seen a customer like me complaining the paper cups pour on hot water and tea, total is nearly £10. Beware everyone! Go down to Chamonix city same price but it’s luxury world class customer service and drinks never 👎 cheap paper cups! She also wanted to pick a fight with me. Even when I politely pointed out that the drinks weren’t right and that I was unhappy, her eyes got glared at me, rudely pointed out, there’s no refund if I didn’t like the drinks then don’t drink it as it is still exactly the same as it is and that payment was already processed. This just made my anxiety spike, and I’m a positive, happy, easygoing person. After traveling for over 20 years, I’ve never encountered someone so aggressive and ready to argue with a customer like my experienced this afternoon. It was a terrible; people no morals and basic decency, making others miserable 😞