Robert B.
Yelp
We came with great expectations. Sue had wanted a steak which is pretty unusual and I finally found this place that had good reviews for the steak and I was looking forward to the Tuna Steak. We got there at 9pm. Seemed to be a peak time for the location.
Nice location, there were people waiting to get in and others who came and left because they saw the wait. Most people were waiting for a seat in the Garden Area, which is very lovely. But they let people smoke there. So its basically an eden polluted.
We didn't mind not sitting in the Garden and waited about 15 minutes which wasn't too bad.
We got a seat in the kind of back area just inside kind of overlooking the garden area thru an open window. The breeze was nice, but it also would be accompanied by whiffs of cigaret smoke.
But it was a Romantic Parisian Bistro with lots of hip Parisians. The food we saw coming out for other people looked very nice.
It was very busy and I assumed it would be a leisurely meal. It was ok, that it was taking a long time to take our order as I was using google translate to figure out the Menu.
Finally our order was taken, a bit hurriedly as I think there were only 2 or 3 wait people for the whole restaurant it seemed. Sue ordered the entrecôte deBoeuf (Rib Steak). The waitress asked if she would like it Medium. Sue said, "Medium Rare". I ordered the Mi-cuit Thon (Seared Tuna). We weren't asked if we wanted anything to drink or a starter dish. I had spied a cold Parsley soup with Goat Cheese (I don't remember the French name) which sounded intriguing. So I asked her to add that.
We then waited for quite a while. This in not a typical American hyper attention deficit long wait, but an hour+ wait. We saw other people kind of fidgeting, but eventually getting their appetizers. We didn't get any water, bread, anything. Eventually we got her attention and got some water.
But eventually (1+ hours after we ordered) we got the soup, and it was remarkable (in a good way). One of the more unique tastes I've had in my life. But it was not something that Sue particularly liked.
Then we waited for some more, and some more, two guys who sat down after us got the same things we ordered served to them. The group behind was also waiting for their meal and starting to fidget, and they were clearly Parisians. So this wasn't a Slow Food movement, it was an overloaded staff in the kitchen and wait staff.
When the waitress came by to serve the table next to us, I jokingly said, Sue was getting very hungry. She said its coming...
We waited some more. So about 45 minutes after the Soup, we got our main dishes. Or at least I got mine. They brought the completely wrong dish, a Chicken Dish to Sue. We looked at her dish in disbelief, as we're not completely sure, maybe it was beef prepared in some unexpected way. And we ask her, "Is this the Steak?" The waitress said yes! This was a definite language problem here, but it was not when we ordered as the Waitress expressly asked if Sue wanted it Medium. You don't ask that about Chicken. So it was a screwup. We confirmed it was chicken by poking at it. And then I got up and found the waitress and told her it was wrong, we asked for Beef, not Chicken. The waitress was clearly flustered. She said, ok, she will talk to the Chef and took back the Chicken.
Sue insisted I start eating. The Tuna steak was tasty but kind of cold. The Vegetable medley on the side was delicious. Couldn't really tell you what it was (described as Legumes Asiatique I think. But it was very good. I was eating slowly hoping they would swoop out a replacement dish for Sue.
But even while eating slowly I finished my meal and Sue was still waiting. At that point it was like 11pm and she no longer wanted the steak. So I got up and said we did not want to wait any longer. The waitress said, it was taking a long time because "we asked for it to be Medium Well done" I said just cancel it. Luckily she did and apologized. But that was it. They did not charge me for the Steak they didn't deliver, but no other compensation or attempt to mend a relationship.
I don't know how normal it is, but as I was waiting for the check, I saw a mouse scurrying around the floor under one of the adjacent tables...
Its too bad. It seemed like a very nice place and the food generally seemed quite good. It did seem like all the staff were about as frazzled I've seen hip Parisians. I guess it means it might be best to not go there at peak times. I'm giving it 3 stars because most of the food I did get was very good. I don't know how often they screw up orders and take too long. Sue says I'm being way to nice. She would rate it a negative star.