Le Boutik Hotel

Cute design, good location, BUT that‘s about it: bedsheets not smelling fresh, no TV in the room, no fridge, no safe and most of all, NO own parking even though it’s listed among their services on booking.com. Public parking is nearby but full. Too expensive for what it is.

Enjoyed the room until 3.30am when other guests decided to arrive. They made noise for more than two hours and a pervading smell of coffee? and other foods filled our room. This spoiled an otherwise potentially pleasant visit.

We spent one night at these very pleasend Boutik Hotel and for the future when we would pass Annecy this Hotel will be ours. Very kind team, very nice rooms, like a visite in a museum. Thank you for your kindness Emily.

Great location, just a short walk to the lake and old town. The hotel is a charming old building with lots of character. Rooms are clean, nicely decorated, with good air conditioning and soundproofing. Beds are comfy. Breakfast in the courtyard is lovely, but the selection is a bit lacking for €20 per person. Staff is polite but a bit reserved, no smiles.

Beautiful accommodation in a great location. Parking nearby, on the edge of the lake and the city center old town. Really smooth self-checkin, clean and pretty room, lovely welcome in the morning by the staff and a very friendly Labrador retriever. We will be back - thank you so much to the team for hosting us .

Received a text explaining check in which did not involve a human. Room looked great so all seemed good. Mine was a 2 night stay. Unfortunately on day 2 the room was not attended to: bed not made; rubbish not emptied; towels not refreshed. When I raised this on check-out, the response was 'I'll look into that'. Absolutely no benefit to me who was moving on.||I asked if they might waive the breakfast charge under the circumstances. "No" was their response.|| Breakfast at 20 euros was exceedingly expensive for what was available and it was self service though coffee had to be requested multiple times.||Reception was at Le Boutik shop next door and was only open shop hours so no one to assist or deal with issues in a timely manner. |Location was great. Service not so.

1/5 Terrible Freezing room with unproper heating system. Front desk was supposed to be staffed until 7pm, nobody there after 2 pm. Calls to the number provided and messages to the whatsapp contact provided by the property were never answered. You need to have the basics covered if you want to be a hotel, let alone a "boutique" hotel. Avoid like the plague.

First off they said check in time was 4. Bookings.com said reception was open between 4-5:30. There was no one there and we were standing ringing the bell and trying to phone and our calls were going to voicemail. We then saw a message had been sent to our phone saying the reception closed at 3:30. They decided to change the time which when you are travelling is very inconvenient. Eventually the phone was answered by an unapologetic host. You expect a personal service in boutique hotels. None of this. Just walked past us in breakfast room without as much as a glance in our direction the only guests there and ignored our good morning. Rooms are average full of junk supposed to be art. Shower was partly blocked obviously needed to be addressed.. Creaky floor boards. One room key didn’t work. The worst continental breakfast I have ever had. For 20 euros. Not all plugs worked. We were told the tourism tax was for 16 year olds when clearly on Google it says it’s for 18 years. This another hotel confirmed. We are seasoned travellers. Worst experience to date.