Lisa V.
Yelp
Booked our room at The El Capitole Hotel in Quebec City as their theater was hosting Melissa Etheridge in concert last week. Perfect. Hotel and venue plus bar and restaurant on site as well.
I became a little concerned when checking in at the very tiny lobby. It was almost charming with its theater seats and red decor but it didn't quite "pop" in person as much as in the online photos. Hate when that happens.
I would suggest to hotel management that the lobby does indeed need some sparkle and shine (and probably a little elbow grease from the cleaning staff) I found the tiny elevator very Euro- lift accurate and reliable. Bigger is not always better ;) Felt like our own private small lift that handled carry on luggage and its owners very comfortably. We never waited more than a few seconds for it and the hotel was sold out. (Noticed a few complaints about the lift online but no problem for us.)
Room for improvement lies in making ones way to the lift from the front desk (2 ft ) and sharing that space with the bell staff who was visibly frustrated as he attempted to handle guest luggage. I would be remiss if I did not mention the front desk staff offer to store our luggage and take to our room at 4pm. This gave us the opportunity to head out around town early. We appreciated it very much although our bags, no doubt, added to the volume/small storage space war. Oh, boy.
Upon entering our room, I immediately felt reassured that I made the right choice by booking at the El Capitole. I'm a germaphobe and probably a pain in the arse to some, but I inspect - disinfect TV remote ASAP, phone, door knobs, & bring my own seat covers and internet ordered travel disinfecting spray and while I used it all, i would have been almost okay without it. Clean, clean, clean! Bathroom was squeaky clean, bedding passed the "pube check" plus a marshmallow fluff comforter that was vibrant white and fresh smelling. The room was small but not tight, complimentary two bottles of water per day, mini fridge with all the goodies plus a little room inside for your own chilling needs, a Keurig coffee w/several different pod choices.
Beautiful, deep shower/tub (wish I could take a bath in a hotel tub but I'm not there yet) with great water pressure and as much hot water as you'd like.
Only thing I would suggest is to remove straight shower curtain with a roll out - as not to touch ones body. Yuck. Gross.
Friendly staff at front desk. I always tip housekeeping daily, the gentleman that cleaned our room stopped by the next day to say thanks. No, thank you!
Enjoyed their El Capitole Theater - front row table and Stella Artois that flowed nicely from our server and dynamicaly delicious calamari that was out of this world! Great service by staff! The young man who was our server took me by the hand and walked me upstairs when I inquired where the ladies room was. So sweet.
We had dinner and dessert after the show at the Italian restaurant at the El Capitole - Ristorante Il Teatro. Beautiful atmosphere with the most friendly young people serving and Rue Saint-Jean vibe is lovely! Amazing wine list! Try the tomato bisque soup!
The location of this hotel is in the heart of Quebec City. Right around the corner from shops, bakeries, restaurants, Cathedral-Basilica of Notre-Dame de Québec!
Lovely stay in a beautiful city!
Merci beaucoup