Le Capitole Hôtel

My stay at this hotel was absolutely amazing—definitely a 5 out of 5 experience. From the moment I arrived, the service was top-notch. The staff was attentive, friendly, and made me feel truly welcome. The room was impeccable—spotless, beautifully designed, and incredibly comfortable. I couldn’t have asked for a better space to relax in. The location was also unbeatable. Everything was within walking distance, and I felt completely safe exploring the area. One of the highlights was the ice skating rink right across the street, which added a fun and unique touch to our stay. The lobby bar had delicious drinks! The hotel spa was STUNNING. I wish I had more time to truly soak it all in. Impeccable views. The on-site restaurants were okay—not particularly extraordinary, but convenient if you’re looking for a quick bite- although a bit on the pricey side. Overall, I had a perfect stay and would absolutely return. Highly recommend!

My family and I stayed for 3 nights and had an excellent stay. Everyone we came across was so friendly and helpful. The breakfast each morning was delicious. The rooms were clean and comfortable. The hotel is conveniently located and we were able to walk almost everywhere we planned to go. I would highly recommend to anyone visiting Quebec City!

Really comfortable rooms. Very nice and clean. Good views from the room. I can't hear anything from adjoining rooms, for the hallway. Multiple seating areas in and around the lobby have great views. Amazing location right at the start of o Old Town, and on a great shopping Street. The restaurant downstairs has really good food and there are nearby restaurants that are well-reviewed. It's a bit weird when you come in getting to reception but you quickly get used to it.

This hotel is a real disappointment. The room itself is beautiful but for the price paid I expect a high level of service. Our room had the “please make up room” tag on the door from when we went out at 2:00 pm until we returned at 5:00 pm. The room was not cleaned. We went back out at 5:30 pm and put a cleaning request in at the reception. When we returned we walked in to our $500 a night room to find that all they did was make the bed, change the towels and remove the garbage. The bathroom was not cleaned at all. Neither was the room! The following day (meaning today) I let reception know this - and that we really expected way better service. We let them know that we would be working in the room until 2:00 pm and agreed to pass by when heading out to let them know the room would be ready for housekeeping team to enter and clean. Well, at 12:15 pm the cleaning team started pounding on the door despite the “do not disturb” tag up and the arrangement made with reception. All of this happened while we were on a very important work call. To top it off they have been doing some sort of work in the room right above us. Making extremely loud noises! Banging, dragging, some insane squeaking sound!! We are feeling completely let down by this hotel. We really expected to have an enjoyable 2 night work stay here (that we extended to 4 night after the first night) - so far this simply hasn’t happened. I can’t even explain how much I regret extending our stay! We expect to be compensated for all of this inconvenience - my guess it they won’t give a toss. It’s the old, we already have your money so you’re not important to us anymore!! Let’s see if management even reads this!! We have to get out of this room right now because the noise from above is making it impossible to work and driving us crazy! The photos are after the house keeping team “cleaned” on our 3rd day!

It is good but not extraordinary. Of course the location is very convenient but the attention of the staff is just flat, not good not bad. For the price I paid I would expect better quality of the bath amenities such as shampoo, conditioner, body wash, even better and softer toilet paper and tissues. It felt that they were just there to comply with the basics rather than delighting the guest. The towels provided were not soft either. On the other side, the hotel is very well located, close to many tourist attractions. Overall, I think poor value for money as there are a lot more options to book a stay.

Stayed for a week at Le Capitole Hotel. It is centrally located. We walked everywhere right from the hotel. The beds were very comfortable and the hotel was extremely clean. We enjoyed our stay and liked the free breakfast in the hotel restaurant. The restaurant was very pretty. The breakfast was decent, but I dont recall the dinner being anything extraordinary. Would stay again.

The concierge was fantastic. She was so sweet and offered so many tips for our family’s visit to beautiful Quebec City. The hotel offers amazing value given its great location. The staff is very attentive and pleasant. The housekeeping was top notch. The room was cleaned every day and they had our pull out sofa already made up before we even got to the room which is often not the case when you go to a hotel even when it’s noted that the reservation is for four people and there is only one bed. Great attention to detail by the staff. The EV charging was an added bonus! The pool is very nice but a little small but I understand the constraints and my kids still loved it! Overall, 5 stars!

Amazing hotel. Excellent customer service. Excellent views of the city from the various floors. Conveniently tucked between downtown and old Quebec. The hotel is modern and kept mint. Very impressed by the quality.

We stayed here for 3 nights before boarding a cruise ship. This is a boutique hotel with 50 rooms and 2 very nice restaurants. The staff is friendly and professional. It is very clean and decor is updated. It is walking distance to many things. We would stay there again.

Amazing stay here! This hotel is gorgeous!!!!! I love every detail. Fantastic city views and lots of wonderful amenities. The pool is lovely and has a wonderful terrace area as well. There is a theater in the hotel, offering shows throughout the week. Restaurants available too with indoor and outdoor seating. The customer service is excellent, and the staff really goes above and beyond. Marion works at the front desk and she helped me with logistics as my flight was cancelled and I missed the first night of my stay. She was very kind and worked very hard to get the first night refunded through the third party I had booked with (Expedia). Francine is the concierge and she is fabulous too. I spoke with her on the phone and she answered many questions for me, and she booked a car to pick me up from the airport. This was a trip for my best friend's birthday, and Francine and Marion arranged for lovely tray of cookies to be waiting in our room and a sweet card for my friend. Wonderful and easy location. So easy to walk everywhere and get around. Our room was so pretty and modern, and very spacious! We had a seating area by the windows where we could enjoy our coffee. Coffee pot, wine glasses, refrigerator, safe, robes and more. Lots of storage areas too, and a desk if you need to work. The bathroom was very large too! Spacious walk in shower with glass doors. I feel so lucky that I got to stay here!!

Lovely hotel but the only reason I think it is rated 5 stars is because of the nightly rates. No turn down service; 2 out of the first 3 days I have had to repeatedly call to get our room cleaned; bed linens were not changed until after the 3rd night. I was never contacted to see if everything was satisfactory.

We were in QC celebrating our 27th year anniversary and decided on Le Capitole Hotel. It is a Beautiful hotel with an excellent and friendly staff throughout. Our room was beautifully designed and was perfectly clean. They also have nice amenities and restaurants on site. Best of all, it's close to everything you want to see in Quebec City. We had such a lovely stay and would definitely stay again.

Beautiful hotel and bar. The interior décor is absolutely stunning. The views are to die for and their pool is beautiful! Definitely check out this unique pool. The service was amazing and everyone was so helpful. I will be returning soon

We booked this hotel for our 25th wedding anniversary. Turned out to be a great facility in a great location, just outside one of the gates to the Old City. Staff is very friendly, helpful, professional. Will definitely stay here again.

Located in a ideal spot just outside the walled city. It has stunning architecture but it's view from it's 6th floor bar are the best in the city. I a must to stay or to simply have a drink!

Attractive interior Great location Helpful staff Only complaint WORLDS THICKEST pillows, neck hurt

Spent a night at the hotel for my wife's birthday. The hotel seems newly renovated because it smelled that way in the room. Unfortunately I could not say I enjoyed the stay. As I mentioned, the smell of renovation bothered me a little. The room is small, good thing I didn't have any large luggage, otherwise I wouldn't know where to put it. They have a large window with a view of Vieux-Québec mais malheureusement, there isn't much to see and that large windows has some knocking noice all night long... As if someone is throwing out rocks to it - all night long, we couldn't sleep well because of it. Enough about the negative stuff, let's give them credits where it's due. Peoples. Yes, they are very polite, very professional, from the valet to the receptionist and even the cleaner. Super polite and nice, it's great to be greeted sincerely every now and then! Location. When I got there, I aaked the valet to keep the car outside as I might need it later... Well I ended up not needing it at all. Everything is walking distance. Dispite the cold weather, we managed to walk to the restaurant "Le Continental, my review is also up for this epic restaurant", then we walked to Château Frontenac, all within 10 minutes walking distance. During the day, there are plenty of bistros, bars and stores right around the corner. You'll love the location if you are there to explore!

Perfect location and wonderful hotel! Staff was very helpful. Provided great recommendations for restaurants and activities will stay again.

This hotel has a perfect location just at the entrance of old town. We were on the 6th floor and found it to be very quiet. The bed was one of the most comfortable we've had in a hotel room (king). The staff was very friendly and the champagne bar had a great vibe. The restaurant out front was excellent too.

Very unique hotel in a great location! You are footsteps to old Quebec (which is amazing itself... but feels like a bit of a tourist trap). Each room is a very different layout due to the shape and size of the building. Out room was quite spacious with a large sitting area, and the bed next to it. A bit odd having a large jacuzzi tub next to the bed - but I guess they did the best with the layout they had. There was a standup shower in the bathroom as well. The staff was super friendly and did their best to communicate in English. They were quick to respond to any requests. Never did try the restaurant (you can order from it for room service as well) however the menu looked good. Overall for the price and location you cannot go wrong here!

Don't be confused and turn away from Le Capitale because you think it is a theater instead of your hotel. This turn of the century theater has been converted into a hotel in one of the most interesting remodeling jobs. There is still a theater as well as a restaurant on the ground, but back behind the front desk is the hotel. The rooms are really unique, two floors with the living room and bathroom downstairs and the bedroom up in a loft. They are by no means huge, but are very homey and comfortable. The bathroom is very quaint with a clawfoot tub. The wifi is also super fast. The location is great, a quick walk through the old city walls into the historical district. It's a small town, so from the hotel you can pretty much get anywhere within about 15 minutes. Parking is valet only, but they are pretty quick to retrieve for you.

Booked our room at The El Capitole Hotel in Quebec City as their theater was hosting Melissa Etheridge in concert last week. Perfect. Hotel and venue plus bar and restaurant on site as well. I became a little concerned when checking in at the very tiny lobby. It was almost charming with its theater seats and red decor but it didn't quite "pop" in person as much as in the online photos. Hate when that happens. I would suggest to hotel management that the lobby does indeed need some sparkle and shine (and probably a little elbow grease from the cleaning staff) I found the tiny elevator very Euro- lift accurate and reliable. Bigger is not always better ;) Felt like our own private small lift that handled carry on luggage and its owners very comfortably. We never waited more than a few seconds for it and the hotel was sold out. (Noticed a few complaints about the lift online but no problem for us.) Room for improvement lies in making ones way to the lift from the front desk (2 ft ) and sharing that space with the bell staff who was visibly frustrated as he attempted to handle guest luggage. I would be remiss if I did not mention the front desk staff offer to store our luggage and take to our room at 4pm. This gave us the opportunity to head out around town early. We appreciated it very much although our bags, no doubt, added to the volume/small storage space war. Oh, boy. Upon entering our room, I immediately felt reassured that I made the right choice by booking at the El Capitole. I'm a germaphobe and probably a pain in the arse to some, but I inspect - disinfect TV remote ASAP, phone, door knobs, & bring my own seat covers and internet ordered travel disinfecting spray and while I used it all, i would have been almost okay without it. Clean, clean, clean! Bathroom was squeaky clean, bedding passed the "pube check" plus a marshmallow fluff comforter that was vibrant white and fresh smelling. The room was small but not tight, complimentary two bottles of water per day, mini fridge with all the goodies plus a little room inside for your own chilling needs, a Keurig coffee w/several different pod choices. Beautiful, deep shower/tub (wish I could take a bath in a hotel tub but I'm not there yet) with great water pressure and as much hot water as you'd like. Only thing I would suggest is to remove straight shower curtain with a roll out - as not to touch ones body. Yuck. Gross. Friendly staff at front desk. I always tip housekeeping daily, the gentleman that cleaned our room stopped by the next day to say thanks. No, thank you! Enjoyed their El Capitole Theater - front row table and Stella Artois that flowed nicely from our server and dynamicaly delicious calamari that was out of this world! Great service by staff! The young man who was our server took me by the hand and walked me upstairs when I inquired where the ladies room was. So sweet. We had dinner and dessert after the show at the Italian restaurant at the El Capitole - Ristorante Il Teatro. Beautiful atmosphere with the most friendly young people serving and Rue Saint-Jean vibe is lovely! Amazing wine list! Try the tomato bisque soup! The location of this hotel is in the heart of Quebec City. Right around the corner from shops, bakeries, restaurants, Cathedral-Basilica of Notre-Dame de Québec! Lovely stay in a beautiful city! Merci beaucoup

Certainly a unique hotel, as other reviews would say. We stayed in a suite, first floor was the entrance, sitting room and bathroom. Second floor (loft) was bedroom with jacuzzi tub. It was a little odd walking in at first because there is restaurant and theatre at the entrance, but we got over that pretty quickly. It was close to the old city, within walking distance, and during the winter there was an ice rink across the street. Valet parking was reasonable. The only reason I have not rated this higher is because the bed was very uncomfortable unless you like extra firm mattresses...

The good news: 1. Newer furniture and fittings 2. GREAT Quebec location 3. Reasonable prices The bad News 1. Rooms are very small, and room design is very edgy, not for everyone. The tub/shower is off bedroom through an arch without a door, so if you friend is watching TV they can also watch you. Plus there is a big step down into the tub with no handles; seems dangerous to me. 2. The hallways are narrow and dark. Reminds me of mid-town Manhattan hotels. 3. TV screen is pretty small. 4. Desk help is spotty; some good, some not so good. When I was here I kept thinking I had slid down the rabbit hole in Alice in Wonderland.

Stayed in the hotel, ate at the restaurant, drank at the bar. Excellent, friendly service all around. The hotel itself could use a little bit of a facelift, but otherwise, I have no complaints. Definitely would return.

I stayed at the Hotel Capitole last month. A very charming hotel, and the staff was very nice. My room was located on the 2nd floor, and it overlooked the artillery park. The hotel's theme is "theater" so naturally, the room was decorated like a dressing room. The room itself was spacious and comfortable. Although, the "closet" only came with 3 hangers... One thing I thought was really neat, was that there are speakers in the bathroom, that are connected with the cd player / radio in the room. It was nice to turn on some jazz and relax in the tub. The hotel is located on Rue Saint Jean, just down the street from shopping, cafes, and bookstores. The Old City is so beautiful, you almost forget you're not in Europe.

We've stayed here for 5 nights on the third floor. Our room is amazing, it is made as a loft with high ceilings, with starry sky print on the ceiling and a skylight. We oversee the wall and old Quebec. Staff is very friendly here. Valet parking. Price was $124/night, peanuts for the comfort it provides ( all attributes of the over $200/night hotel were there... bath robes, coffee, fancy soaps, service etc etc) The only reason why I did not give 5 stars is that for someone who wakes up really early it was not convenient to spend those morning hours while my partner is still in bed. The table is at the loft by the bed, so I cannot use it. And in the sitting area, a table lamp is not bright enough to read, yet if I turn on normal lights, one of them is up at the loft , making the whole area bright. Furniture is stylish but not very comfortable to sit on for a long time ( the bed is very nice though) But the whole feel of this place is fantastic.

After walking around the Old City, we stopped here for drinks at their bar. Very cool and classy decor. Great bar area, good service. and Good drink selection. I had the L'orleans: Bombay, coulis de fraise, basil, poivre- and because it was so amazing, I had TWO. Not too sweet. Great blend of flavors. After taste left aTingling pepper sensation on tongue. Would definitely come back for more!

This is a great location, close to old Quebec and surrounded by a wide choice of excellent restaurants. Pricing is equitable and service is quite good. Our room a nice, unobstructed view of the city and was clean. A word of caution as some rooms have a view of a brick wall. However, the design of furniture and bed leave little to comfort! Very uncomfortable chairs and one of the worst nights sleep in a hotel that I can remember.