Le Chalet d’Adrien

fantastic terrace good food , prices in line with this place , inmo not a real 5 star , i would consider it a very good 4 , service average and not so professional , wine list in many cases a bit overpriced

Very poor equipment and possibility to charge the mobiles and other electronic devices in room. Totally outdated hotel and needs thorough renovation. Making stupid and outrageous savings by switching off electricity in room during the day cutting all important charging devices for the guest ( us). Welcome to the 21st century!!!!

Very good hotel with an outstanding panoramic view of Verbier. Friendly, warm and attentive staff for the most part. Sometimes battling to get service at the bar can be a challenge. Booking can also be challenging, and do not look for any recognition for repeat visits, often when taking multiple rooms. But without doubt some staff are outstanding, including the drivers and the sommelier.

What a beautiful view and comfortable rooms. Great valet service and polite staff at all areas. However, few maintenance points lacking in the room. Coffee machine water tank was so slimy that I complained twice, was not solved. Bathroom sink was smelly as not cleaned. Lights were flickering in some places, and was quite irritating specially as the lights were turned on automatically when moving around. No easy access for electricity points to charge mobile phones, laptops top. La Table Adrien with 1 Michelin star was a total joke of flavours and we left without finishing the dinner. I am very sorry to report that I am not coming back to this hotel to pay these prices and get what we got. Do get me wrong, service was very nice and polite. Its the management that needs to act.

Extremely underwhelming for a “5-star” hotel. Rooms are dated but big. Location is good. There is a very small pool that allows for 7-8 lounge chairs. Service: The staff smiles and seems polite but is incompetent for most basic things. The hotel offered to book private ski lessons for us. The ski instructor was not a good teacher and we gave that feedback right after the first session and asked to replace. The hotel did not indicate any issues with replacement or provide any feedback from the school. When we arrived the next morning fully expecting a new instructor and asked the hotel concierge / reception for the name of the new instructor. They told us they needed to find out. Turns out it was the same one. The hotel knew since the previous night and agreed with the school to keep them, the hotel provided no solution and planned to charge for a full day of private instructor when we didn’t want to ski with them. We had to contact the school ourself and work out a solution. Had we known we needed to do that, we could have avoided losing a whole morning of skiing. The hotel doesn’t seem to have a healthy partnership with the school and doesn’t care for its clients. Clients should book directly with the schools. Hotel should either own it’s services fully, or be transparent in telling the clients in working things out directly with the provider, or stop offering this service. We also asked the staff to make a reservation at a local pizza restaurant. They told us there was no availability. Having lost all trust, I decided to book directly with the restaurant and had no issues reserving the same night the hotel failed to do so (or maybe the staff didn’t care to even try). The unexpected positive is the polite and efficient shuttle drivers.

By far the best hotel in Verbier! Amazing service and terrace. Delicious food at the Michelin star restaurant. Great mountain atmosphere!

We did not stay here because we were already staying somewhere else. We dined here with family. They messed up all of our drinks and did not know what a dirty martini was. Staff was friendly. Service was pretty good but there were several mistakes. It was the first Michelin star restaurant I’d dined at and, quite frankly, I thought it would be better overall. A little overpriced for what we received but it’s to be expected in Verbier. Beware the stinky cheese fondue!!🫕 Skinniest stem in a wine glass I’ve ever seen!!

Great hotel and SPA, quality food in the restaurent, for the event or party with 60 people they have excellent space foe the event. Menu price and quality of the make is value for the price Front parking and excellent 🙏