Le Dépanneur Delicatessen

We came here based on the reviews. But, it didn’t live to the expectations. The service is slow, we have to ask 4 times for our food, until i was sick and tired and finally one the attendants realize our order wasn’t in the system. Then, when the first part of the order arrived, it was a horrible croissant that was frozen inside, we requested to heat it, and they did in the microwave, making it even worse to eat it. The rest of the order didn’t arrived and we decided to go. Do not come here! There are other good bakery and restaurants close by.

The Depánneur is a really nice Delicatessen in the heart of Botafogo, on the long stretched main square of Botafogo, at Botafogo Metro Station, on Rua Nelson Mandela. Botafogo turned out to be the neighborhood in Rio, where I use to stay most of the time, since in contrast to many other areas in Rio the district of Botafogo is relatively safe day and night and there are many bars and restaurants in this small neighborhood as well. It’s hard to describe, but though there are many tourists in Botafogo, in contrast to Copacabana for instance the Botafogo neighborhood just has a cosy feel to me and it’s ideally located in the geographic center of most of the tourist attractions, between the Christ Statue and Pão de Açúcar on the one hand and on the other hand the Centro of Rio and Leblon/Ipanema and Maracana and Quinta da Boa Vista, the Palace of the Monarch Pedro II just some subway stops away. Even the Jardim Botanico (Botanical Gardens) and the Parque Lage is only a short bus ride away from the transport hub Botafogo. So Le Dépanneur offers many pastries and a sun terrace to enjoy your time here at Botafogo’s main square. The staff is friendly and willing to help you. You choose your pastry presented on a huge plate, and then you enjoy your choice together with a coffee or the like in this nice Delicatessen at Nelson Mandela or Botafogo square so to speak. From Rio with Love! Dr. Dr. Immanuel Fruhmann

It's a fancy and cozy Delicatessen! Indoors and outdoors areas, covered for rainy days, clean and pretty. The areas are clean confortable. Tasty food, a lot of options and healthy. Sandwiches, breads and pasta dishes. The "Green Juice" is really nice. The service is good, indeed, you can take your stuff to go. Quality is amazing fair but high prices. Perfect atmosphere for coffee break on Sundays or light meal at night with friends and family.

I really do not understand why this place is always busy. Overpriced for low quality. The service is good but does not make up for the average food…

Inexperienced and unprepared staff; do never come to the table rather keep talking to colleagues and are not prepare to make a simple decision when ask a question about the options. The environment is good; but extremely busy during the weekends which makes the place unpleasant & service slower than usual.

I really enjoyed the Carioquinha (pulled BBQ pork) sandwich I had delivered via Rappi. I would definitely order from there again.

Horrible! Ordered breakfast juice and coffee, asked for drinks first. After waiting 20 min we had not reciewed anything, asked if food was on the way if not we would pick croissant or something small. Reply was it's being made now. 10 min later we were informed that there is no more potato bread. 10 min later we get the rest of the food, still no drinks. Food was completely cold, then we had to ask for our drinks, only got the coffee and not the juice. When we finally got the juice, one of them was wrong so we canceled the other one. Had to pay full price for horrible service and cold food, and not get the food we wanted. Left the place still hungry. Don't come here.

Buyers beware, no “first come, first served” here. Whites first, all the rest queue please.