Le Domaine Des Hautes Fagnes & Spa

We picked the romantique stay, and it was just what we needed. It included 30 min of massage, and it was great! The spa installation is good too, with many options of sauna, one pool, and 4 jacuzzis. It might take some time for you to get a space in one, but it depends on the people that are using. The food is good, we were very satisfied. The restaurant vibe was very charming, and the staff very sympa :)

Lovely environment. Staff is super nice. Spa is ok. Clean, not fancy. Dinner was really nice and reasonably priced. The breakfast buffet was generous but unfortunately there were many flies buzzing all around. Haven't seen any fly traps, or zap lights, not even a fan to chase them off the food. Rooms are small, no fridge, no AC (it's Belgium) but not even a fan. Actually, no ventilation at all. Stuffy, super hot, no screens on the windows turning the night into a mosquito festival. There was a bottle of water. Warm. Capped. But no bottle opener. Bed was ok, pillows were horrible. The bathroom was nice, large and clean. All in all not a bad experience, globally ok, but not a place I'd come back to.

Stay away from this hotel. The restaurant is awful, and the breakfast is pathetic. EV charging is ridiculously overpriced. At €150 a night, it’s a rip-off. Save your cash for somewhere better.

Totally NOT friendly. Personnel has probably been trained to say that everything is WITH SUPPLEMENT: for the very high price of a NEw years eve arrangement with paid ( excl. of the arrangement price) wellnes, you should expect to receive ‘for free’ a bathrobe… no!!! To be paid ! Then if you ask just for a water and it is still not 8pm, start of the special evening, you have to pay !!! Last but not least, one must be out of the room at 11:00 ! And this when ( again for payment) we had a ‘brunch’ up to 1pm… Conclusion : NEVER AGAIN SUCH A BAD EXPERIENCE ! ( ps: all the pictures on the website are not real! The interior is totaly with crazy colours ( orange and yellow … not according together) and not that high level ( 4stars???) as they announced. ||The diner was however of great level and very good.

I had an amazing escape at the Domaine des Hautes Fagnes! The classic suite was so nice and really spacious, the spa is just amazing, and the food is fresh and local! |Probably the best stay I ever had in Belgium :) |I recommend this place so much, for business, couples, family or friends, or alone. It’s really great to take a break and having some relax time.

Enough parking places at the parking, we could charge our car (2 charging poles for 4 cars) . Welcome at the reception was very professional, however besides to showing at the app for walking tours (that did not work), we did not receive any | info about outdoor activities. Our room was quiet, clean and well maintained. Breakfast was average for a 4 star hotel. First evening we had a dinner in Brasserie, with ok food. However it took too long to have 2 course meal. The second evening we stayed in the hotel restaurant - music was too loud and more suitable for a disco than for a restaurant. Food was well prepared, small portions… but we had to wait for over an hour to get the starter. We left w/o our dessert (that was part of our pre-paid package for) as it just too long and it was too noisy. Waiters were doing a good job. Wellness is ok, having indoor & outdoor facilities. Hammam was not hot enough, you had to step out of jacuzzi to push the button to turn on the jets . We did have a nice duo massage at the wellness, this part of our stage was really amazing. Generally - it was pretty OK stay but hotel/facilities/activities are missing the finishing touch.

When you book a wellness weekend in a four-star hotel, expectations are high. We have done this before to relax from busy work periods and family. This is not worth four stars. The room was neat but small. The wellness was cava, but don't have high expectations if you have visited wellness hotels before. When you have found peace in the jacuzzi, maintenance staff will come next to you with a high-pressure cleaner to hose down the wooden floors. The great legacy is that the hotel advertises everything in French, with no alternative. You should at least see an English and/or Dutch translation. After all, the hotel is located in Belgium. No, the staff dryly says that everything is in French. When we went out for dinner in the evening at the 'highly' rated 'gastronomic' restaurant in a four-star hotel, expectations were very high. However, this was coldly suppressed by the dish, which was lukewarm and tasteless. When I pay 37 euros for an Iberico, I expect a well-seasoned and hot piece of meat with vegetables. No lukewarm steak with a cold portion of Polenta, and a minimal piece of spinach. The only warm thing about the dish was the sauce. We complained, but as befits French speakers, this was simply brushed aside. There is also a brasserie in the hotel where we were better received and we ordered a new dinner. However, the advertised grilled prawns were only cooked and because the peppers were gone in the kitchen, they were also missing from the plate. Because we asked about it, they told us so. At the Agnus cutting the vegetables were also cold again. So don't be misled! Absolute failure for gastronomy. Our proposal is that the staff have a wellness overnight stay and dinner in the nearest four-star hotel of the Van Der Valk chain!

Very beautiful hotel. When we checked in we got a upgrade to a suite. After 4km walking in the Rain and a thunderstorm was this a really nice surprise. The Lady from the reception was super friendly and did her best to speak dutch. It was defenitly better than our French 😅. The room was really great. I enjoyed spending time here. In the evening we had dinner in the brasserie. Also friendly staff and good food. The hotel was located only 5 minutes from signal de Botrange. Ideal for when you want to go walking on the haute fagnes which is fabulous. Come to this hotel and you will love it as we did