Le Domaine Des Hautes Fagnes & Spa

We picked the romantique stay, and it was just what we needed. It included 30 min of massage, and it was great! The spa installation is good too, with many options of sauna, one pool, and 4 jacuzzis. It might take some time for you to get a space in one, but it depends on the people that are using. The food is good, we were very satisfied. The restaurant vibe was very charming, and the staff very sympa :)

Lovely environment. Staff is super nice. Spa is ok. Clean, not fancy. Dinner was really nice and reasonably priced. The breakfast buffet was generous but unfortunately there were many flies buzzing all around. Haven't seen any fly traps, or zap lights, not even a fan to chase them off the food. Rooms are small, no fridge, no AC (it's Belgium) but not even a fan. Actually, no ventilation at all. Stuffy, super hot, no screens on the windows turning the night into a mosquito festival. There was a bottle of water. Warm. Capped. But no bottle opener. Bed was ok, pillows were horrible. The bathroom was nice, large and clean. All in all not a bad experience, globally ok, but not a place I'd come back to.

Stay away from this hotel. The restaurant is awful, and the breakfast is pathetic. EV charging is ridiculously overpriced. At €150 a night, it’s a rip-off. Save your cash for somewhere better.

Enough parking places at the parking, we could charge our car (2 charging poles for 4 cars) . Welcome at the reception was very professional, however besides to showing at the app for walking tours (that did not work), we did not receive any | info about outdoor activities. Our room was quiet, clean and well maintained. Breakfast was average for a 4 star hotel. First evening we had a dinner in Brasserie, with ok food. However it took too long to have 2 course meal. The second evening we stayed in the hotel restaurant - music was too loud and more suitable for a disco than for a restaurant. Food was well prepared, small portions… but we had to wait for over an hour to get the starter. We left w/o our dessert (that was part of our pre-paid package for) as it just too long and it was too noisy. Waiters were doing a good job. Wellness is ok, having indoor & outdoor facilities. Hammam was not hot enough, you had to step out of jacuzzi to push the button to turn on the jets . We did have a nice duo massage at the wellness, this part of our stage was really amazing. Generally - it was pretty OK stay but hotel/facilities/activities are missing the finishing touch.

Very beautiful hotel. When we checked in we got a upgrade to a suite. After 4km walking in the Rain and a thunderstorm was this a really nice surprise. The Lady from the reception was super friendly and did her best to speak dutch. It was defenitly better than our French 😅. The room was really great. I enjoyed spending time here. In the evening we had dinner in the brasserie. Also friendly staff and good food. The hotel was located only 5 minutes from signal de Botrange. Ideal for when you want to go walking on the haute fagnes which is fabulous. Come to this hotel and you will love it as we did

Location and general The location is remote beautiful and peaceful. We booked a family room for myself and my 2 teenage sons for 2 days and the room was comfortable spacious and well equipped the size worked well for us. The staff was attentive and helpful and spoke French and English. Where to eat The food at the De Brasserie was good we waited for our food so be prepared to wait at least 30min, the cost is a bit on the expensive side once you include your drinks and wine. Again the staff is really friendly and helpful and all generally speak French as well as English which was very helpful. Our package included breakfast which was a nice buffet. You will be expected book your dinner and breakfast times lots on arrival or if booking online you can do so online as well. Wellness Center The wellness center was the highlight of our stay and the reason we booked this hotel. Our package included 3 hours of wellness and we were able to use all the wellness facilities. Note that the wellness center is exclusive for adults till 5pm no kids before 5pm. From 5pm till 8pm kids and teens up to 17years old can then use the facilities. You can however fill the day with walking trails and things to do in the area. The bath-set rental which includes a robe, slippers and a towel was €22 per set however you can bring your own which is what I will do next time. Overall we had a good experience and managed to relax and enjoy the environment. I recommend getting a package which can be tailored for your needs. We had 2 nights for 3 persons, including breakfast and 3 hours of wellness center use for €217 per night which in my book is good value for money.

The advertisement let you believe of a rather large domain but it’s kinda small. While the staff is friendly and forthcoming some disappointments. ||The interior is super hot and you actually cool off in the pool. It’s not comfortable to stay inside. There is also a strange smell like something has rotten. The whirlpools are rather small and quickly taken. There is no outside pool you could benefit from in sunny days. ||The outside cadre is quite nice with different views and lounge chairs are spread within the parc. ||Contrary to other locations we have been you can get some surcharge surprises: towels, bathrobe, parking… are all extras. ||We wanted to change and discover something new but likely won’t come back.

Totally NOT friendly. Personnel has probably been trained to say that everything is WITH SUPPLEMENT: for the very high price of a NEw years eve arrangement with paid ( excl. of the arrangement price) wellnes, you should expect to receive ‘for free’ a bathrobe… no!!! To be paid ! Then if you ask just for a water and it is still not 8pm, start of the special evening, you have to pay !!! Last but not least, one must be out of the room at 11:00 ! And this when ( again for payment) we had a ‘brunch’ up to 1pm… Conclusion : NEVER AGAIN SUCH A BAD EXPERIENCE ! ( ps: all the pictures on the website are not real! The interior is totaly with crazy colours ( orange and yellow … not according together) and not that high level ( 4stars???) as they announced. ||The diner was however of great level and very good.