Le Germain Hotel Ottawa

We had a wonderful stay at Le Germain Hotel Ottawa. The staff was attentive and respectful throughout our visit. The room was beautifully designed, spacious, and offered a breathtaking view. The little touches in the room truly made all the difference. The hotel is perfectly located, close to everything we wanted to see and do, which made exploring the city incredibly easy. I highly recommend this hotel to anyone who values comfort, style, and attention to detail.

Spent one night at this hotel with my family of 4 for a short visit to Ottawa. ||The hotel was very clean, valet was quick, and the restaurant was delicious for a la carte breakfast. It’s more of a business hotel which was great as it was quiet and not overrun with families, strollers, kids, etc. no pool here. ||Short walk to Byward market, Rideau Mall, and Parliament Hill. ||We had a prestige double queen corner room, very spacious. ||Would absolutely return.

From the second we walked in, we knew we were in for something special. My fiancée and I stayed in the Prestige Suite, and the room was absolutely gorgeous and took our breath away each time we turned a corner to see even more than we expected. Heated floors in the master bathroom, that's wild! It was quite an experience staying at La Germain, to say the least. The true standout though were the staff. I had made a special request during my stay to surprise my fiancée for her birthday, and not only did they accommodate it without hesitation, but they even went above and beyond to make sure our experience and entrance into the room felt elevated and one of a kind. Their kindness, attention to detail, and genuine hospitality transformed what was already a fantastic stay into something truly unforgettable, which I'm so grateful for. Being right in the heart of downtown/the market also, it made it so easy to get out and enjoy the city life. Coming back to our room after a long day made it that much more enjoyable too. Le Germain is more than just a place to rest - it’s a destination where you feel valued, pampered, and rich. I highly recommend Le Germain to anyone looking for an exceptional getaway!

We had an excellent experience at this hotel over the May long weekend. The staff were all incredibly friendly, attentive and helpful. We really liked the text feature to make any requests during our stay. The rooms were beautiful and had everything you needed (including nice toilet paper instead of the standard thin scratchy kind!). The location is easy walking distance to many places, including Parliament Hill and Byward market. We would 100% stay here again on our next visit.

I absolutely loved my stay at Le Germain Hotel. The staff was lovely, the rooms were big, clean and the hotel as a whole had such beautiful decor. Everything about this hotel was extremely satisfying, the restaurant on the second floor was so convenient & delicious. The rooms are stocked with plenty of towels & snacks, as well as little extras that are not traditionally found in hotel rooms. I also really enjoyed how the rooms were made, there was a bluetooth speaker and the TV had air play. There were also so many surfaces to unpack and really set up in the room, and they had plugs EVERYWHERE, so useful!! This hotel is 100% worth it & i highly recommend it.

Le Germain was such an excellent hospitality experience. Everything we could have possibly needed was thought of and covered. They were approachable, kind, and warm-hearted. Getting to spend a weekend in my own city at such a lovely hotel was truly so luxurious. The rooms are beautiful, chique, and classicly styled. It’s the perfect place for a romantic getaway or a night away. If you want your girl to feel fancy as fuhhhhh and like you brought your A game to the anniversary game, you bring her here. She will be enamored 🤭

I stay at this hotel ever time I come to Ottawa for work. I cannot recommend it enough. It’s the staff and the little touches they provide. Of course, the hotel is exceptional: contemporary, stunning, great rooms, exceptional food etc. But the Staff - from the doormen, to the front desk to the maids and restaurant workers - I feel like a guest of honour every single time. They know my preferences and make me feel at home. That’s why I keep coming back.

This is a very nice hotel close to the downtown shops and restaurants. Our room on the 9th floor was spacious and comfortable but our only gripes would be the toilet doesn’t have a sink in it and the light turns on automatically. The bathroom door also clunks so all of these issues are a nuisance and disturbs partners during the night. We accept these irritations cannot be changed. |Breakfast which we had included was generous and tasty. As it was raining on the last night of our stay we used the Hôtel restaurant, Norca, and the food was first class. |The staff in all areas of the hotel are very pleasant and attentive.

Stayed here two night recently. The hotel feels modern and new. The lobby has a luxurious feel, high ceilings and dark interior. There are always green apples available in the lobby. The Good: High tech Rooms, there were so many switches it kind of got confusing going around figuring out which is for what light. Plenty of mood lighting and perfect lighting for when getting ready. The location was great, close enough to most downtown activities yet a little tucked away for a more peaceful environment. I do want to make a note this hotel is located right next to the shelter. To be honest that wasn't an issue for us. They kept themselves, there's always someone in the lobby so no unauthorized individuals can enter as elevator requires key. Staff was friendly from the moment we checked in, they held doors & greeted us each time. The room itself is modern, not much privacy though when it comes to shower, which is slightly tinted so when showering, anyone sitting in the room has full visuals. The bathroom floor is heated which was a nice touch. Found the bedding and pillows comfortable. The room is equipped with coffee pods & machine, creamer & milk in the fridge. Ample amount of towels and toiletries. The Ok: Though the room was cleaned, unfortunately our bathroom was not. We checked in very late so we were beyond exhausted only to come and find urine on the Toilet seat. The door was for the toilet didn't always close properly so not much privacy when it comes to that as well. Tips Overnight parking available on Daly street. (Free)

Great find in downtown Ottawa. This boutique hotel has a modern decor. The rooms are well decorated with a view of Ottawa. The bistro and breakfast were excellent. No cheap

I love the location: In the heart of downtown and a few minutes walk from Rideau Centre, Bayward Market and Parliament Hill. I stayed here for 2 nights. I was welcomed by the friendly staff at the reception and he explained all the new rules and COVID-19 measures, for example, I could order breakfast to be packed and delivered to my room for $17+tax and the fact that due to COVID-19, they didn't have room service and they were trying to minimize entering units while guests were staying. He also mentioned that if I'm staying more than 2 nights and I want my room to be cleaned, they will change it for me. When I got to my room, I was impressed by how specious and clean it was. It was well-maintained and wisely decorated (modern-style). Towels, washroom and walk-in shower were clean and the heated bathroom floor was amazing. My room was on the 12th floor (of the 14-storey building) and I had an amazing view of the parliament. It had a full bar and a QR code was provided on the table to scan and view the prices. The only downside is the parking. Upon arrival, I parked in the parking next to the hotel and I got my ticket from the machine. When I was checking in, I was told I will be given a parking voucher for my stay. But when I was checking out, I was asked to pay for the parking! So I ended up paying $79 for 2 nights, while the parking was $36(no tax)! The parking price is ridiculously high, I would have rather paid more for the room and the parking was already included in it!

If you like modern surroundings, this hotel is for you. With slick furniture, large white bathroom, dramatic color scheme in the room, it is extremely pleasing. On top of the esthetics, the beds are super comfortable. Pillows and comforter are filled with duck down. I absolutely love the natural filler, so this was heavenly for me. The room was very quiet and I slept soundly all night. I would definitely return to this hotel.

An extraordinary hotel. The best customer service I've ever experienced at any hotel and everything about it was lovely--the music and candles burning in the lobby, turn down service at night with water placed next to the bed, spacious room, waterfall shower. And the cafe connected next to the hotel has a delicious homemade falafel sandwich.

Came here for a four-night stay in Feb 2019 for a work trip. Arrived on a Monday night around 6pm, walked in the revolving doors, assumed this was the front lobby. I saw two 'podium' style desks, one with a female worker, asked if this is the check-in/front desk spot, and she cheerfully welcomed me with a big 'yes!' Checked-in fast, very professional and enthusiastic. Nice that I was the only customer and served immediately. I wonder if a group arrived at once if it would be longer, and assume so, but I was lucky with this experience anyway. The lobby is modern & chic, as one would expect from a recently opened hotel, which I learned from the cab driver as being about 6 months ago. When I got up to my room, I put my door card into the slot to turn on the electricity immediately and was impressed instantly. You experience jazzy, mood music. The decor here was great too, with various lighting options, all eco. The king-sized room has see-through showers, which I have experienced before, and am glad I didn't have to share my room with a coworker again, like I did the year before. LOL Perfect for the solo traveller. Location: great, next to the Rideau Center! A 5 min walk to the market! Re the included breakfast: it has enough to satisfy if you are a light eater in the morning. I tend to like a big breakfast, so on the first morning, had toast, fruit, pastries, scrambled eggs, from the buffet table on the 2nd floor. Light eaters would be satisfied, I just opt for more of a full menu. The other three mornings I walked to a nearby restaurant, or just grabbed Starbucks at the another morning. The conference rooms are not huge, but they are sufficient for a group of 20+, with lots of natural lighting, attentive staff. The Nespresso machine is a nice touch, although I had difficulty figuring out its usage when I was the first arriving in the morning. Once others arrived, we figured that out. Additional note I must mention a Dave customer service staff who helped us get Senators tickets, with lots of advice on the cheapest/best way to get there. I recommended this hotel.

WONDERFUL hotel!! Great customer service, beautiful complimentary breakfast, amazing rooms, and very dog friendly!! Loved the dog bed they brought to the room for our pup, as well as the calming music playing when we walked in. Can't wait to return!!

Hotel leaves a lot to be desired .First night I told them I was allergic to feathers and they brought up 1 pillow after an hour. There are 8 feather pillows and feather duvets. Nothing was changed. The sheets were left on my suitcase I was unsure if we were supposed to change the sheets ourselves. I called down for more toilet paper and tissues and two hours later still waiting. Car valet is great and our waitress at the restaurant was great .However Hotel is quite noisey you can hear neighbors opening and closing their doors.