Le Louise Hotel Brussels ‑ MGallery Collectie

I hope this message finds you well. I wanted to share some feedback from my experience dining at your restaurant on the warm evening of June 25, 2025. The venue, which serves as a breakfast area in the morning and a dinner restaurant in the evening, was beautifully set. However, I noticed that the halogen lights used for illumination generated significant heat, adding to the discomfort on an already warm evening. Switching to LED lights could help reduce heat output while maintaining the ambiance. Additionally, the use of traditional flame candles during dinner, while charming, contributed to the warmth. It might be worth considering flameless LED candles or omitting candles on particularly hot days to enhance guest comfort. Thank you for your attention to this feedback. I truly enjoyed my stay and appreciate your efforts to create a welcoming environment.

We do love an MGallery and seek them out in various parts of the world. |This one is ‘on point’ nice clean rooms, super shower with good L’Occitane products.|Couple of niggles. The bar area in the courtyard kept being closed, even though the weather was perfect. Also the breakfast offering is good but not great. They could really use some more options. |Hotel is well located and handy to the metro, a quick trip to the Grand Place etc. |the biggest highlight was front desk staff Esther. My goodness she went over and above with her service.

Visited Le Louise for a conference and to take in some of the city slights. The hotel is in a great location to walk to some of the city centre sites and has some high quality conference facilities for businesses. ||We found the rooms well appointed, the garden restaurant a nice feature, the staff (especially front desk) very helpful and engaging, and the quality of the food - individual and buffet style - was good.||Even better if the service at the restaurant was not so slow (gave up paying at the table and went to the desk) - more staffing here please, the seating in the rooms was a little more comfortable - even it looks good, there was a bit more choice on the TV. The reception area is also sparse when conferences are live. ||That being said, would recommend and certainly visit again.

A superb boutique hotel in the heart of Brussels. I loved the location of the hotel, walkable anywhere. The staff and bell hops are very kind and helpful. The bedding and room fixtures are tasteful. The coffee and teas are nice quality. I like that they offer you chocolate upon check in. I would definitely stay at this fantastic hotel again!

Great rooms with quick check in service. Also, I love the idea they have prepared in advance my three bed request. The staff are helpful. The location is great. However there is no swimming pool but there is a gym.

Great location, situated in the shopping neighbourhood with a number of luxury brands and famous chocolatier and only take 15-20 minutes to the Grand Place by walk. Right next to metro station and tram station, perfect for travellers who want to wander around in the city and go to the train station.The services are great, the staff are friendly with lots of personal touch. Responsive all the times and sent what I asked for in a short while. The room is spacious and clean, but the mattress is a bit too soft to me (it’s quite personal anyways). Overall it’s a great value for money choice at this price.

The location was great. We were able to walk to most tourist destinations. The staff was very friendly and accommodating. We enjoyed ordering room service and relaxing in our room. The breakfast was pricey for what you got, but after our 2nd night, we got breakfast at the train station at Chez Albert. That was the best thing we ate our entire trip. We enjoyed Le Louise and would stay there again.

It’s my first time staying at an MGallery hotel. Overall, I had a nice stay during my four nights I spent at this hotel. I do have to comment that the front desk staff didn’t greet as I walked through and from the desk to enter and leave the hotel. In fact, I had to get the front desk attention for them to help me with check in. Also, every time I have a question, I don’t know why but I have to keep repeating my question. It felt like I don’t know how to speak English or my accent is strong. The room’s AC kept turning on and off; I would wake up sweating at night and I would have to get up and turn on the AC. I read other guest reviews who had the same experience so I didn’t bother asking for another room. Lastly, they don’t provide small wash cloth or face size towel so I took out mine and they took it and replace it with another small white towel which I left because obviously it’s not mine. The room I got is nice, clean and comfortable. I like that I got complimentary water bottles provided every day along with coffee and tea. The hotel provides l’occitane lotion, soap, shampoo, and conditioner. There’s a 2-3 minute train station nearby. It’s also a 16-21 minute walk to the Grand Place and nearby other attractions and museums. I was excited to try an MGallery for the first time and was a gateway to see if I will check out their other hotels world wide but I’m not so sure since front desk staff really put me off; my first impression wasn’t so good. But I still rate them high in other aspects.