Le Lude Estate and Orangerie Restaurant

What a stunning estate. I went their with friends for an easy champagne tasting. Didn’t make a reservation and service staff was very helpful with seating us. Tasting was informative and bubbly definitely one of the best around in the WP. Love they rosé bubbly. Good price for an outstanding quality. Next time we’ll book a table at the Orangerie as it looked very inviting and charming.

A must for anyone wanting a memorable dining experience in Franschhoek! We were so thrilled when Cameron got us a table last minute, he is an absolute gem! Everything exceeded all expectations and the service was top-notch!! We got the pork belly & fillet steak and would highly recommend (we also tried the seafood starter and wow !!). The venue is so romantic and dreamy and we can’t WAIT to come back! Edmund was such a gracious host and our waiter couldn’t have done more for us! Thank you!! It simply doesn’t get better than this! ❤️

We had the afternoon tea experience on a Saturday morning. The venue itself is lovely and bright. There is also outdoor seating, so if weather permits, I recommend sitting in the little courtyard. The treats themselves were alright. We were pleasantly surprised by the passion fruit macaron because we normally don't enjoy them, but this one was delicious. The roast beef sandwich was also quite nice. Otherwise nothing else was memorable. I've had many afternoon/high tea experiences in Cape Town and the surrounds and, while this one was nice, it's not as great as everyone was raving about.

The tasting room reminded us of a Laduree salon. Gorgeous. The sparkling wines are delicious. The rose garden is charming and so is the restaurant.

We had the brut tasting at Le Lude, all of them were great and my favourite was the Madame millésime 2015. Definitely recommend this for great cap classique tastings

We did the wine tasting and then had lunch at the Orangerie restaurant. The service was excellent – really attentive and professional. However, in my opinion, the food didn’t quite live up to expectations, and it’s not great value for money. That said, the setting is absolutely stunning, with a majestic atmosphere, beautiful gardens, and a lovely terrace.

We visited Le Lude on the 21st of December. While the food itself was excellent, the way the staff and management treated a group of tourists at a nearby table was deeply disappointing and, quite frankly, embarrassing to witness. The guests were spoken to disrespectfully when they made a polite request — one that should have been simple to accommodate. Although the kitchen had closed just ten minutes earlier, the guests were kind, understanding, and willing to pay for what they were asking. Despite this, the response from staff was off-hand, rude, and completely lacking in hospitality. What made this even more upsetting was that these guests clearly loved the brand and approached the situation with courtesy and appreciation. Instead of being made to feel welcome, they were dismissed in a manner that reflected very poorly on the establishment. As a South African, I was genuinely embarrassed by this display of service. In a venue of this calibre — especially one representing our country to international visitors — guests should be met with warmth, professionalism, and a willingness to go the extra mile. Unfortunately, this experience overshadowed what could otherwise have been a lovely afternoon. Response to Marketing team: Kirsty, At the relevant time, we were seated in the tasting area and directly observed the manner in which your staff addressed the guests. The conduct was inappropriate, unprofessional, and fell below an acceptable standard of service. The response published to the Google review is unjustified and appears to be an attempt to deflect responsibility for poor service and mismanagement, rather than to acknowledge or take accountability for the events that occurred. During our presence, there was no throwing of bottles or any other disruptive or disorderly conduct by the guests. The only inappropriate conduct observed was on the part of your staff and management.

Lunch at Orangerie. Beautiful food, lovely setting, great service. Recommend ordering two starters, rather than a starter and main, even if you’re a big eater - the portions are exceedingly generous (I’m a big eater!)