Steu62
Google
We stayed twice at Hotel Massif in Courmayeur this August, booking both times through Fine Hotels American Express. From the very beginning, the welcome and benefits exceeded our expectations: a warm yet professional reception, with a genuinely attentive staff. Despite their young appearance, the team was remarkably efficient, responsive, and precise.|On our first visit, we were upgraded to a spacious suite with two separate living areas, a generous bathroom featuring both a bathtub and a walk-in shower. On the second stay, we received a deluxe room with a spectacular view of Mont Blanc. Standard rooms, however, are on the smaller side; for longer stays, we strongly recommend opting for at least a Junior Suite to enjoy more comfort and space.|That said, even though the hotel is fairly new, a few small details could be improved: some balcony door handles were not working properly, the minibar noise at night could be bothersome, and corridor doors, while solid, did not fully block out voices and sounds from corridor. We would recommend higher-floor rooms away from the elevators for a quieter experience.|Breakfast, while adequate, did not quite reach the level of refinement expected for a 5-star property. Service, however, was noticeably better during our second stay at the end of August compared to the beginning of the month. Room cleanliness was acceptable, though in a hotel of this category, small oversights should not occur.|Valet parking was impeccable—fast and reliable—with the added advantage of a covered garage, an absolute necessity in Courmayeur (virtually impossible to find parking outside in summer, and in winter it’s indispensable).|The hotel’s location is outstanding: just steps from the town center and, for ski enthusiasts, right next to the cable car that whisks you up to the slopes. The spa is small and must be reserved, but treatments and massages are professional and deeply relaxing.|While there are a few areas that could be polished, Hotel Massif remains one of the few top choices in Courmayeur. Competition in town is generally mid- to low-level, and although a few other luxury properties exist, they are located outside Courmayeur and therefore far less convenient. For anyone wanting a pleasant stay right in the heart of the village, this is by far one of the few best option.