Carol Tan
Google
We stayed there in July for 2 separate days. Had dinner at Favola. There was a weekday discount for the spa but unfortunately we did not have enough time to visit. We are a platinum elite member so we get a free room upgrade.
What’s good: excellent service, concierge would bring you around to introduce the facilities all the way to your room, Fabiola’s Caesar salad was freshly harvested and prepared before your eyes and tasted amazingly crunchy and delicious, service was also perfect - we got a chocolate fudge cake and mocktails to celebrate our wedding anniversary and a discount off our meal, hotel location is next to the river and 5min walk to the riverside restaurants, beautiful surroundings and very peaceful, on our first day we got an upgrade to a grand deluxe room which is very spacious, new and had a good river view, breakfast reasonably priced at THB490 with a good spread.
What’s not so good: The standard deluxe rooms that we got on our second day are have a much smaller entrance and the fixtures are in need of servicing with calcified stains and scratches, instead of sliding bathroom and wardrobe doors, the doors all open out to the room corridor and block access to the entrance.