Le Méridien Hamburg

Exceptional service from start to finish. The staff operates at a consistently high professional level, attentive, efficient, and genuinely focused on guest needs. The overall standard of service clearly exceeds expectations. During our stay, an unexpected emergency occurred at home, forcing us to leave immediately. The hotel handled the situation with remarkable understanding and generosity. Without hesitation and purely as a gesture of goodwill, the remaining nights of our stay were fully credited. This level of flexibility, empathy, and customer focus is rare, even among top-tier hotels. The way this situation was managed speaks volumes about the leadership and service culture at Le Méridien Hamburg. Truly outstanding.

I love this property so much. The rooms are excellent , the spa and sauna super. Gym is very nice equipment. Location is excellent. The best part of the stay in the heritage bar. The bar tenders are all very exceptional, special shout out to my German friend bartender with the glasses and suspenders. His name escapes me but he gave me lots of German recommendations , remembered the beers I like and always provided special attention. I’m unsure that he knows I’m a titanium elite member with Marriott , he just provides that level of service that makes you feel at home. I’ll never book elsewhere in Hamburg , and this visit was so special I’ll consider this brand more in the future for other destinations. Danke Hamburg!!

We had a lake facing deluxe room - whilst it was beautiful waking up to the lake (especially when the sun is shining), one can’t really open the door because of the traffic noise. ||The room service / housekeeping is efficient and they are always friendly and accommodating. There are touches of art all along the corridors and room.||I personally find the room a little dark but given we were hardly in the room for reading or working, it was sort of ok.||It’s convenient-ish to walk to town from the hotel.. Hamburg is not that big and taxis are affordable in case of bad weather.

Excellent location and the hotel is well kept. I love technology as we did not need to talk to anyone from checking in all the way to checkout. We had beautiful views from our room and the room was beautiful and well kept. I highly recommend this hotel.

Really nice hotel with big rooms and good beds. Wifi is so so. At breakfast the only disappointment for me was the pasteurized orange juice instead of fresh or at least cold pressed. It didn't fit the otherwise luxurious standard. Of a different order are the 2 charging points in the car garage. Though they are free the speed is quite slow (4kw/h) so despite the good policy to give your car keys to the front desk so they can remove your car when it's fully charged, at least with my car with a 100kw battery at 55% that is not relevant as the charging time was estimated at 15 hr.

We would like to thank the whole team for this wonderful stay.|A hotel can have many stars for luxury - but for us, hospitality is the most important thing! The upgrade worked so perfectly and the room overlooking the Alster was stunning. Lovingly furnished. Bathtub and shower - a dream. Plenty of storage space. And a wonderful quality of sleep! Thanks to the team behind the scenes for giving us this! The room service: The best! An extra table brought and warmly served - delicious food. Breakfast on the 9th floor - what a warm welcome:|We got a very quiet table overlooking the Alster! The buffet - top! Plus a waitress who brought us the extras! |It was our first stay at your hotel. We look forward to seeing you again!

It is my 1st time to visit Hamburg on 22nd to 24th,2025. The first 2 nights I stay here ! The hygiene of the room is excellent! The room setting is acceptable! The bed is comfortable. I appreciate the restaurant of the hotel. Yummy and delicious. The breakfast is excellent too! Thanks ! Nice staff !

Great service, delicious breakfast and lovely room We had a really wonderful stay. The room was clean and comfortable, the breakfast was truly good and varied, and we were warmly welcomed by the friendly and accommodating reception. All in all, a smooth and pleasant stay – highly recommended. We will definitely be back.

Swanky hotel overlooking the lake. There are pricey rooms that face the lake, but unless you get one of the highest floors, your view will be obscured by the tall trees--the view from the restaurant at the top floor serving breakfast and dinner is your best bet for getting an amazing view without the hefty room charge. Breakfast includes self pour Prosecco, and a massive selection of smoked or cured fish! Just about every item was of superlative quality. The waitstaff is well trained and efficient with panache.

Had a pleasant stay. Very, very, very, kind staff. Great snack selection. Awesome espresso maker. Very quiet room with pleasant music in the hallway. Loved the towel heater. The restaurant upstairs has a Michelin star and it was super delicious.

Stayed here for a few nights earlier this year and was pleasantly surprised. Located near downtown right on the lake, it offers spectacular views as well as top notch German service. This is not the cheapest hotel in the area, but if you book most SPG hotels, expect to pay more than an average staybridge, embassy suite, motel 6, etc. As many mentioned there are a few downsides, one being indeed the smoking lounge downstairs, which honestly I didn't really pay attention to, but you can smell it time to time. Another is, there are really no restaurants within a comfortable walking distance, so I'd suggest asking for the front desk for a taxi and or hailing an uber. The positive outweigh the negatives though as with most SPG hotels, luxury is expected. Rooms and most of the interior aesthetics are splendid and very inviting. The room I had was very spacious and I was lucky enough to snag a window with a view of the lake, bad weather and all, it was still a beautiful view. Top floor boasts a great restaurant and bar, but not very euro friendly with its high prices, but the food and drinks are great! Review is coming for the bar/restaurant soon (4/5 easily). Would definitely consider staying here again if visiting the wonderful town and people of Hamburg.

Lobby is good. Usually a quick check in for air crew. Never got an upgrade. Platinum for life doesn't get you breakfast. Gotta use your platinum check in award. Breakfast is good. I always have to call Marriott SPG after for my Go Green points. Overall I'm disappointed in Le Meriden brand; been to Stuttgart, Paris, Munich and Hamburg. It's a cheap version of the W.

I've stayed here maybe three times on business and overall, I'm a fan. The Good: - Speedy service! I'll credit good old fashioned German efficiency for getting me from taxi, through check in, and into bed in under 60 seconds - Lovely lake views - Spacious SPG rooms, I particularly enjoyed my walk-through closet The Bad: - The smoking lounge downstairs was kind of a shock to my system. Seems like such an anachronism and definitely not where I want to hang out and relax The Meh: - The neighborhood doesn't have a ton going on. It feels a bit residential and quiet but downtown is a short Uber or bus ride away - It's the only SPG property in town, but apparently there's a Westin opening next year. Fingers crossed for some healthy competition soon.

Stayed here for 3 nights just after christmas for a short Hamburg getaway and was very pleased with most things. Location is good just about a 5 min walk from the big railwaystation and 10-15 min walk (or a short cab ride) from the shopping area. There is plenty of restaurants and bars surrounding the railwaystation but for a more partyhappy crowd i would suggest the shimmering lights down at the Reeperbahn where there are tons of bars and nightclubs all night long. Rooms at this Le Meridien where bright and large (for european standards) and had good closet space and a sleek bathroom with a large tub and massage shower. Nice soft bathrobes to wear when going down to the pool/spa area is always pleasent. Pool area was crowded with familys with small children wich i guess can be expected around holiday time. Service was nice and with a smile and at the rate i got at Hotels.com for roughly 300 € for 3 nights it was quite the bargain even though i had to pay a staggering 30 €/night for parking space. 1 star is deducted because of the lack of fri wi-fi. I certainly think that free wireless internet should be expected at a 5 star hotel like this even if i understand the urge to suck out some extra money for anything that could bring in some extra euros.

Nice place to have a coffee or cocktail, from the restoran a beautiful view of the city!

The view is incredible and the business lunch is a great deal! That being said, the last time I was there we had such an awful experience with the wait staff (and so did the rest of the restaurant). When clearing our plates, utensils were just flying left and right. Ok, blunders do happen. Let's let that one slide, but then she comes back to our table and gets a phone call on her cellphone?? Turn your personal cell on silent when you're at work... I felt like I was in the Twilight zone. Also watch out with outrageous prices on bottled water! Otherwise just sit back, relax and enjoy your meal.

Hotel is beautifully located next to the Alster. Close to city center and central station in 10 min walking distance. Staff was very nice and breakfast very good and efficient .

Outstanding 5 star service! Helpful and friendly staff! Everyone spoke English and was knowledgeable about the city. Great location in walking distance to shops, restaurants and Central train station. The view of the lake from the 9th floor makes both breakfast or cocktails relaxing. Breakfast is expensive 30 euros but there are plenty of bakeries and cafés in walking distance. I would stay here again.

Rooms start at 169, and that is quite pricey to me. The rooms start with 38 square meters and that is quite large. The bath room is excellent and the bed is very comfortable. If I compare this to the Ibis Alster Hotel (sort of next door), then this hotel is a bargain!

overall enjoyed this hotel as it is very clean, updated, and is in a nice location close to many shops and restaurants and easily accessible within a kilometer walk to other areas. the rooms also have an incredible view of the river and little balconies to step out on, which was a very lovely touch. i had a very difficult time controlling the temperature and humidity in the room, and found this more difficult as there was only a single comforter on the bed and not an option to use a bed sheet to better moderate, plus the thermostat did not seem to work so well. the breakfast buffet was nice, but the bar was very expensive and drinks were very small for the price. i did enjoy the desserts, especially a poached pear that surprised me with a blackberry in the center instead of a pit. the gym was very hot and crowded, i went in for about 10 minutes and then decided not to continue the workout.

This is a great hotel. The room is decorated modernly in nice colours. The bed is also great and feels like it's brand new. The shower with massage options is spacious and powerful. The WiFi connection is unfortunately not very good and keeps disconnecting. I was here for business purposes so a WiFi code was included, but if you stay here for private purposes you'll have to pay for WiFi in your room which I think should be offered for free. The food (lunch and breakfast) was good and staff is friendly.

For supposedly a five star resort, this place was miserable. They charge exorbitant prices for everything! The food service was marginal, some of the help was downright surly. Examples: First day top floor, breakfast for $45 and the eggs were runny and almost cold. Go to the concierge, ask a question about local activiities and get a "don't know" response without any attempt at "and I'll find out for you"! Everytime you park through the front car parking they charge, so if you get your car out in the morning and back in at night - hello 29 Euro each time! Internet in the room is a healthy 24 Euro a day each day regardless of stay time. This hotel is out to rip you off with marginal service, living off artwork someone else created. The hallway temperature seems to be set at a stifling 78 to 80 degrees - I suppose if you're 90 that would be nice, but for us average blokes, not. After seeing the bill and having stayed there over ten days (wanted to leave, but lots of capacity issues during this time) asked for a modification, and the staff was completely rude, inferring somehow that I had made a mistake by even asking.. Some of my business friends living in Hamburg take their friends there for Sunday lunches because of the view. They were quite excited for me when I told them the company had booked me there. Needless to say, that won't happen again. Marriott has a far better atmosphere - actually treating you like a customer, not some passerby that must have made a mistake by being in their hotel...