elad .s.
Google
Dear Le Méridien Panama Management,
I recently stayed at your hotel and felt it was important to share my honest feedback regarding the experience, as it fell significantly short of expectations—especially for a Marriott-branded property.
To begin with, the breakfast service was extremely disappointing. The variety was limited, not up to the standards of an international hotel chain. Several dishes were not replenished once they ran out, and the overall offering felt minimal and uninspired.
The fitness center was equally underwhelming. With only two functioning machines and a few outdated treadmills, it did not provide an acceptable environment for guests who wish to maintain their exercise routine. Some equipment appeared broken and clearly hasn’t been maintained in a while.
Moreover, I was surprised to find that the pool was under renovation, with no prior notice. Instead, I was told I could use the pool at the InterContinental Hotel—requiring advance coordination and an unpleasant street crossing. This solution was far from convenient or relaxing.
The room itself was adequate, but nothing more. The towels were rough and lacked a fresh scent. In-room amenities were very basic, and overall the space felt uninspired and below the expected comfort level.
Unfortunately, I will not be returning to this hotel, nor would I recommend it to others. For the price I paid, there are clearly better options in Panama City. I chose your hotel due to my previous positive experiences with the Marriott group, but this particular stay was a letdown.
I hope you take this feedback constructively and make the necessary improvements.