Le Méridien Philadelphia

Hotel · Logan Square

Le Méridien Philadelphia

Hotel · Logan Square

2

1421 Arch St, Philadelphia, PA 19102

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Le Méridien Philadelphia by null
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by Photo courtesy of Le Méridien Hotels
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by Courtesy of Le Méridien
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null
Le Méridien Philadelphia by null

Highlights

Nestled in a chic Georgian revival building just a block from LOVE Park, Le Méridien offers stylish, minimalist rooms and a trendy brasserie, making it a perfect urban retreat.  

Featured in Conde Nast Traveler
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1421 Arch St, Philadelphia, PA 19102 Get directions

marriott.com
@marriottbonvoy

$$$

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1421 Arch St, Philadelphia, PA 19102 Get directions

+1 215 422 8200
marriott.com
@marriottbonvoy

$$$

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Last updated

Jul 28, 2025

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@afar

"Philly’s French predilections are long-standing, dating back to Ben Franklin’s sojourn in Paris during the Revolutionary War. At the turn of the 20th century, French-born architect Paul Cret redesigned Rittenhouse Square with Paris in mind, and today it hosts a thriving café culture. Philly’s Benjamin Franklin Parkway connects Center City to a corridor of museums including the Rodin Museum, the largest collection of the French sculptor’s work outside of Paris. Le Meridien Philadelphia fits the city to a T. Set across from JFK Plaza, this stylish stay puts guests steps from Philly’s acclaimed art museums and lauded bistros. The hotel is housed in a 10-story Georgian-revival building that started life in 1912 as a YMCA by famed architect Horace Trumbauer. Collegiate details include a gorgeous wood-paneled library, soaring ceilings, and stone fireplace living rooms. After a four-year, multimillion-dollar renovation, the building was reborn as Le Meridien Philadelphia in 2010, incorporating Trumbauer’s original details with a rotating roster of modern art and urban musts such as a hip lobby bar that’s the first thing guests see when entering (hang a left into the parlor for personalized check-in). Each of the 202 guestrooms and suites is unique in layout, and all accommodations are set around a 75-foot atrium at the center of the building. As such, some rooms have internal atrium views while others peer out over the bustling city below."

The Best Hotels in Philadelphia
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@cntraveler

Le Méridien, Philadelphia

"So, can you give us a little bit of background on this place?Judging by its Georgian Revival-style facade, Le Méridien looks like a lovingly restored time capsule (it was actually once the home to Philadelphia’s main YMCA). But behind that century-old exterior lies an airy lobby, filled with ornate woodwork, sky-high windows, modern furnishings, and abstract artwork. Sounds lovely. What’s the crowd like?The hotel sees a mix of leisure and business travelers, owing to its location just a block from Love Park and City Hall, and six minutes on foot from the Pennsylvania Convention Center. The sleek guest rooms and lobby bar make it an especially ideal basecamp for couples—though if you have small children in tow, you might find more family-friendly lodging elsewhere. Got it. Now, onto the good stuff: Tell us about your room.Each of the 202 rooms and suites has a minimalist-chic feel, with a patterned accent wall and pops of bold red or yellow. Don’t expect any knick-knacks on the desk or bedside tables, which don’t even have drawers to hide them in. The interior of the hotel is built around a central courtyard, accessible via the fifth floor and illuminated by a skylight. If you prefer lots of natural light, request a room facing Arch Street, instead of the interior; bonus points for the City Hall views. Oh, we will—thanks for the tip. How about the little things, like the mini-bar, or shower goodies? What made your stay more (or less) comfortable?Wi-Fi is only free in the public spaces, which is a bit of a drag. To gain wireless access in your guest room, you’ll have to pay $3.95 per day for basic email/browsing services or $9.95 per day for high-speed Internet. Maybe we'll bring a book, instead. How about room service, or the dining options in general? Worth it?Sure, there’s a French brasserie and 24-hour room service, but Philly is where you want to sample the local grub. By day, pop down the street to Reading Terminal Market, the nation's oldest continuously operating farmers’ market; at night, eat out or ask the hotel to arrange dinner delivery from a local restaurant. Noted. Any other services or features you'd like to shout out? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.There’s a 24-hour fitness facility, but it’s pretty basic. Crossfit types will be better served by booking a class at Ripped, a HITT studio on Walnut Street that will leave you so sore you might need a cab back to the hotel. Alright. So, bottom line: worth it, and why?Le Méridien offers a modern, convenient, and often affordable stay just steps from some of Philadelphia’s most scenic attractions." - Katie James Watkinson

https://www.cntraveler.com/hotels/philadelphia/le-meridien-philadelphia
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Cynthia F

Google
Honestly service was great! Front desk staff was quick and friendly and the evening bartender was great as well. Rooms are fine, my shower door did not close all the way but it happens, not a big deal. The beds were comfortable, though! Walking distance to a lot of restaurants and the convention center. Overall a very cute boutique hotel in the Marriott family in Philly.

Ezra Pearson

Google
Father reserved hotel room check in at 3PM, per standard Marriott time, website guarantee, etc. it’s 5PM and is told it’s likely to be several hours and there’s no way to provide an estimate of when a room will be ready. No apologies, just “I understand” with a nasty look and an explanation of “the hotel has a deal with British airways” and “we’re understaffed and that’s our not our fault.” Unfortunately it is their fault that they are defrauding him of hours he paid for and breaking policy they’re contracted to follow. Surprising and disappointing - out of hundreds of hotel stays he’s had in his life, he’s never encountered anything this extreme!

Ellie Kerchner

Google
I have never been the type of person to leave a review but this was ABYSMAL. For the prices you are charging and the level of advertisement, this was such a disappointment. My husband and I booked a two night room as part of our anniversary celebration with a dinner at Aqimero (which was lovely, all things considered. I would have rather slept there.) We arrived at 6pm, check in was 3pm, more than enough time for a room to be ready, and were informed at the desk that they had a full house last night and the cleaning staff was behind. Our room was not ready, and neither were multiple other parties waiting in the lobby with their suitcases in hand. I was charged a $200 incidental, which I understand is hotel standard - and told it is refunded within 24 hours of check out by desk staff. Cool. Thanks. We sat and semi-enjoyed two drinks from the bar grand totaling almost $35 while we waited (prior to tip), bar tender was a nice gentleman, at least. After 45 minutes we checked in with the desk, as we had 8pm dinner reservations and had not been told when our room would be ready. Miraculously our room was ready ten minutes later - it is now 7pm. It was a TINY room - considering we had booked the Executive package, we were a bit shocked. And only three towels, empty body wash and no trash can liners. We went to dinner and decided we would rather drive two hours BACK HOME than sleep in a tiny rushed room. So when we returned, I spoke to the hotel manager, who, while very sweet - did not keep up on her promise to contact me. As I previously mentioned we paid for two nights. As it was nearing 11pm, when asked what she could do, I told her we would gladly pay for one night, as we knew it was too late for them to give the room out again, but if she could possibly refund our Sunday into Monday night it would be very kind of her. She took my cell number and said she would check with corporate but promised she'd get back in touch. It has been a week now. No call. Our incidental has been hanging in the balance, unreturned for 6 days now, so I gave a quick call to the desk to ask if I maybe did something incorrect, and was told their desk clerk gave me false info, aka - lied directly to my face as he was under pressure. The incidental returns in 5-7 business days. At this point I and my husband are frustrated and out hundreds of dollars between the room, incidental, and parking. While the staff, who were obviously doing their absolute best, were very kind - this was a disaster. Would not recommend staying here.

Kels

Google
I accidentally left my glasses in the room. Upon calling that morning, they told me to fill out an online form and would not help me further. That evening I called and they had said they would have checked the room but couldn’t because someone had checked in that evening (which means they could have checked that morning but didn’t want to). Then, they said they checked everywhere but couldn’t find them. Then miraculously a week later, they found them (even though they had sworn they had checked the room meticulously). We told them exactly what time we would be there to pick them up the following day. When my boyfriend (who had booked the room, so his name was on our reservation) went to pick them up before his flight they made him wait over two hours before giving him the glasses, even though we had shared what time we would be there. Cleaning staff didn’t communicate they had found glasses or what room they were found in, staff did not communicate to other staff what time we would be in and which glasses we needed. Better staff communication could have prevented this entire headache.

Aimee Meng

Google
This was my first time staying at a Marriott hotel, and it will be my top choice in the future. The front desk staff were incredibly friendly, especially the Black lady who assisted me on Saturday night. She was so thoughtful and helped me choose a room with a City Hall night view. She’s the best! An amazing experience overall!

Julio Fernandez

Google
First time here. Convenient location. Rooms are renovated but beds and pillows were hard. The gym was closed for construction which I was not aware of. They direct you to the Aloft which is right next door but who wants to walk outside in workout clothes in 20-30 degree weather.

Rebecca Armour

Google
The hotel itself is in a great location however this is not an upscale hotel Brand for many reasons. We booked 8 rooms under separate reservations over 2 nights. The first few that made it to the hotel were sent emails the day of to let them know their rooms were moved to a neighboring hotel. The rest of our party arrived the next day with early check in and did not receive a room until after check in time. At the time that I came in to check in, I was told that a lot of "important" people checked in the night before and had the opportunity to stay in their rooms until 4pm. While I understand and appreciate Bonvoy status, I do not appreciate the disregard in which we were all treated, especially when normal check in at this hotel is 3pm. I am myself a Bonvoy elite member and spend my money at Marriott properties. The customer service is definitely lacking at this hotel room and to market your hotel as a luxury hotel is deceptive when there is such poor service. I had to speak loudly to my husband and tell him that I am never booking here again to be able to "borrow" a room for 10 min so I could shower and get ready for my work meeting.

Winoka Wendy Wilkes

Google
If you are a decerning traveler who is accustomed to certain amenities, this Le Meridien location is not for you. No on-site parking. No Bellmen to assist with luggage. There are no vases on site for flowers for your room. It's definitely not worth 4 stars or the price.
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Aimee M.

Yelp
This was my first time staying at a Marriott hotel, and it will be my top choice in the future. The front desk staff were incredibly friendly, especially the Black lady who assisted me on Saturday night. She was so thoughtful and helped me choose a room with a City Hall night view. She's the best! An amazing experience overall!
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Sherry Z.

Yelp
Hotel in an ideal location. Redding terminal market is right there and the Philadelphia convention center is around the corner. Everything about the hotel looked nice and appealing, my major issues were with my room itself. When I walked in I noticed that there was a plastic bag over my fire alarm. I went downstairs and asked the front desk regarding it, and they weren't sure. They said something along the lines of "oh sometimes that happens, you can just take it off, don't worry you are still safe". It felt weird to me so I just took down the bag but didn't feel great about the situation. The bathroom smelled of bleach, which is fine, I'm happy to know that it was cleaned. What I didn't know what to deal with is the fact that I couldn't close the door to the bathroom. I was by myself for this stay but what was I going to do if I had someone else in the room? The sheets were inside out on the bed and not fully covering the bed. For the general vibe that I got from the hotel, I was expecting more of a focus on detail.
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Kate F.

Yelp
This is not typically where I stay when I'm in Philly, but I'm so glad I did! This may become my new go-to hotel. I had a corner room which was large. Even close to the elevators it was still quiet. The interior space feels very posh, and has a well regarded restaurant. While I did not try the bar it was consistently crowded during my stay. The room was comfortable and had all the amenities you want in a hotel. A large, comfortable bed, nice bathroom with good water pressure, blackout curtains, good closet space, and a hairdryer/iron. It's also in a great spot, convenient to Center City, City Hall, and Midtown Village!
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Andrew J.

Yelp
We stayed here for a visit to Philadelphia's German-styled Christmas Market. It was a wonderful base for us to access Love Park and a few museums. Staff was very helpful and friendly. A bit more attention to cleanliness, but nothing horrific.
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Holly L.

Yelp
I was a little disappointed by my stay here. Normally I love the le meridian chains but this one just didn't hit the mark. The room itself was giant and I appreciate the space to work. All the rooms looked out to this internal courtyard so I didn't really want to open the windows. I was excited about the gym because they had a peloton but then they didn't have basics like a foam roller. There were also nail clippings on the floor and it was just an awkward layout that made it hard to be in there with multiple people. The operation was a train wreck though. I opted to skip room service when I checked in. My room also didn't have a "Do not disturb" sign. On my second day there, there was a loud knock on the door as I was getting dressed. I replied to hold on and the knocks kept coming until they opened the door as I was getting dressed! The house keeping seemed so confused that I was in there and didn't listen to my call to hold on. The same thing happened the next day but at least they listened that time! I also checked out via the app and then was told it didn't go through because their system is so old! It's a great location and physical space, just needs some help to be a great spot.
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Paul C.

Yelp
For the price point of under $200 in the city center Le Meridien Philadelphia is an excellent value hotel. My impression is that it is a basic hotel with a bar (to be fair I didn't inquire about the amenities). The lobby is small and the bar seems to occupy the majority footprint but the staff are very welcoming and generous with bottle water. I was impressed with my room (not sure if I received an upgrade) but for the base price I had an obstructed view of the city hall and my room had a wall dividing the bedroom and living area (with tv's in each) giving it a suite like feel. The room felt clean, although there were some hairs in the bathroom / a washcloth upon arrival. The hotel could also stand to buy new towels as mine were starting to be threadbare. The cleaning service is where one star was lost for me. As previously mentioned, it could have been a bit more detailed and the hotel seemed very stingy with the volume of towels they allotted for the room particularly after the first cleaning service. Parking seemed to be valet only at $65 per night but that includes come and go service. Be sure to factor that into your budget All in all, I would stay here again assuming the price was relatively low.
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Lukas S.

Yelp
The hotel is nice and clean. I felt comfortable and safe at all times. I do feel that the pricing and vibe try to go for a more lux feel - however, I don't feel like it's quite there. The rooms are kind of just cluttered in a way. Small spaces - like a NYC apartment kind of feel. But we'd be back. Except valet parking is $65 a night :(
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Michael F.

Yelp
Having just completed my stay, I found Le Meridien Philadelphia to be better than ok and good compared to other Philadelphia hotels I've stayed in. It could have been better, holding back a 4 or 5-star rating. From a location point of view, Le Meridien is basically in the middle of the center city area. It is an easy walk to areas like Chinatown and Downtown and also has quick access to the subway. It also faces City Hall - a nice bonus. While I did not get an outward facing room, the king bed room I got was sizable. At no point did I feel cramped and was also able to escape my smelly gym clothes. The bed was comfortable, although I felt it had way too many pillows. Also, you may want to check the clock in your room as mine was a) set about 20 minutes fast and b) had a 5AM alarm set! Wish I checked before my surprise (and unnecessary) wake up. One other note regarding the room, I found a few long hairs (i.e. not might) on the wall of the shower - not a big deal, but does leave me wonder about their overall cleaning process. My interactions with staff were limited as I only stayed for 2 days and only was in the hotel to sleep in my room for the most part. That being said, check in was smooth and very friendly! Likewise, check out was just as quick and easy. Overall, a lot of potential for Le Meridien.
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Cela A.

Yelp
We began staying at this hotel, when our older child started attending Penn in Philadelphia. We are Bonvoy members and love the Marriott Bonvoy hotel brand. Since Covid stay-home year, this hotel hasn't had the same feel. This time, we came back and were assigned to a "superior" room, which was disappointing at best - think off the freeway "WhateverINN." The whole hotel experience was disappointing, at best. Paint chipped all around; food crumbs and face towels (!!) on the floor of the elevators; broken furniture collecting dirt and personal DNA of other guests (dirty napkins, used flossing items, blood (?) spots; wall coverings peeling; and filthy windows, to list just a few items. The photos show the TV remote after dropping it in one of the bedside broken nightstand, that has a hole in it. As to service, other than the bartender and the dining servers, whose service was outstanding, the reception desk and housekeeping staff were indifferent, cold, and sometimes showing a bit of disdain for the customers. We're sad seeing this transformation. We're not sure we'll come back here.
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Sara D.

Yelp
Nice Center City Philadelphia location within walking distance to Chinatown, Theaters, Historical sites. Check in was a breeze and Jacqueline was very helpful. My room on the 6th floor had a nice window view to the street below and gave me a nice snow photo opportunity. The room is spacious, I was pleased when I enter it,with a nice King size Bed, Desk, Wall TV, Closet(plenty of hangers), Drawer and a good size Bathroom(botanical products for bathroom usage, Hair dryer) Safe box, Iron and Ironing Board Lacking is a mini fridge, I miss that in the room. They have an ice machine on the floor. The thermostat doesn't seem to be working properly, the room is always cold. There is a lounge-bar area by the entrance. The entrance has some steep stairs not wheelchair/ disable friendly. The automatic door into the lobby opener worked on arrival, but has not worked on my second day here. Maybe I did not press it strong. Valet parking was by the curb the day I arrived and I was offered help carrying the bag upstairs into the lobby. Overall, my short stay of two days was very pleasant; I have relaxed and enjoy the City.
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Michael U.

Yelp
Strongly recommend not to book this hotel, with a basic room rate at $650 a night I never thought to check the reviews and wish I did all 1 star what a mess. The pictures on the web are not correct this place hasn't had a renovation for a while now. Attempted to check in at 7:45pm and was told the room wasn't ready yet ! They took are luggage and told us it would be locked up and when we returned after midnight it was still sitting in the same place behind check in. Staff was rude and not willing to assist it any way. Room was small and smelled of cigarettes. Avoid this place at all costs , terrible !
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Nisha L.

Yelp
Meh, find another hotel. You have to climb stairs to come in and then push open two big doors with your suitcase. No one is going to open the door for you. The housekeeping is not great. They didn't leave a water bottle the second day, but they did the first, they didn't leave a soap dish to put the soap bar in. Oh, and they forgot to put a bath mat near the bathtub the second day. Full disclosure I did not complain about anything and maybe that would have changed something if I did. But I was just sleeping in my room since I was there on some work and I did not care enough on the bright side. The room is nice though the pillows are extremely full and ... one of the handles on the closet is broken.
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Ashlee J.

Yelp
i wish i would have taken photos to add to this review. what a gem! this hotel was beautiful. the entry way, literally!, is warm and inviting. i appreciated the wonderful and kind staff (saketa! tera and the valet who suggested the donut spot at the market, i'm sorry i didn't text your name!) they were very accommodating when we asked to leave our bags to sight see more before we actually left after checking out and gave out excellent recommendations. YOU WILL DEFINITELY WANT TO CHECK OUT READING MARKET!! the rooms are beautiful and spacious! we had a king bed and it was super comfy. i really liked how the bathroom had a barn door. we didn't get a room with a view, but since we were mostly using the room to just sleep, it didn't matter. the tv was large, the mini fridge was so cold and crisp! so close to so many things! catch a rock show at underground arts, 10 minute walk, get your grub on at reading market (SO. MANY. VENDORS.) or in chinatown (mere blocks away!). sight see the liberty bell and some other historic stuff if that's your jam. but DEFINITELY stay here! it's clean, there's a bar in the lobby and the staff are excellent. again, i can't wait to come back!! i can't wait to come back and stay longer than a night.
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Michael S.

Yelp
Le Meridien really "could've been better" in so many ways. A conference group of us had booked rooms for 4 nights, so it was hard for everyone to just pack up and move to another downtown hotel. That said, it wasn't inconceivable though as some spent real time checking rates and availability for options. Research and a 4-night experience all confirm the mediocre online-rating and reality that Le Meridien is not the best hotel in Philadelphia. Not the best rooms. Not the best location. Not the best noise pollution. Not the best bar/restaurant. Not the best service at the desk. Not the best housekeeping. Not the best WiFi. Not the best at all. Le Meridien Philadelphia is the best "not-the-best" hotel I've stayed at in a long time.
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Edmund K.

Yelp
Fabulous hotel! Customer service was excellent! The girls at the front desk were friendly, efficient, knowledgeable and very helpful. We arrive on Friday (7/21) about 1, and we had to be at church at 3, for a wedding, and they did everything they could, to accommodate all of us (a few families) . The valet went above and beyond, opening the doors, helping the elderly in and out of the vehicle, and helped with the luggage.. the hotel bar looked very nice and clean, with a nice crowd, but due to limited time, I didn't stop in.. the rooms were modern, very clean and comfortable . Price was very reasonable! Location was perfect, close to do many wonderful Philadelphia sites !
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Matthew C.

Yelp
In Philadelphia for my daughter's volleyball tournament Easter weekend. We stayed at the Le Meridien. The hotel is in a good location on Arch Street close to the convention center. The rooms were nice, but the beds were small. Not a problem for one person per bed but you would not want to have to share. I don't understand why hotels use full size beds versus queen size. We used the atrium on the fifth floor to have a group dinner one night that worked out great. We would stay here again. Parking at the hotel was wicked expensive so we parked a block away for about 25% less.

Will M.

Yelp
HORRIBLE! I valet parked my vehicle here to get dinner at their Amuse restaurant. When it was time to leave around 10pm I went to get my vehicle, the valet said "one second I'll get your keys now". Waited til 10:15pm returned to the valet attendant, he looked at me as he if saw a ghost and repeated, "getting your keys right now" and dashed off. I waited another 15 mins. It's now 10:35pm and the valet is no where to be found. I got to the front desk and they give me the run around and tell me to wait again after I've already waited 35 mins for a service that is supposed to do the exact opposite of waiting... The front desk was incredible rude to me as if I was in the wrong for growing impatient that my vehicle was not available in a timely fashion. It's now 11:00pm and still waiting with no answers as to why I have not been given the keys to my vehicle. It's now 12:00am! No keys and no explanation as to why. Finally the valet manager arrives and informs me that they LOST MY KEYS!!!!!! I had to get an uber for my date to get home. I had to wait an addition 3-4 hours for a tow truck. I didn't get back home until 3:30 in the morning! Stay Far Away from this place!
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Jenny N.

Yelp
5 Stars to Jacqueline, the manager in the front desk. Our 3 night stay was very nice and Jacqueline's customer service was above and beyond. She was personable and made us feel at home every time we walked in the door. Location was right by the convention center and the Reading Terminal Market, which was convenient and in walking distance. It was also about a 15-20 minute walk to Chinatown area so for our purposes, this hotel was very centrally located. You need a key card to access the elevator and there is a common area with some tables and couches on the same floor as the gym. We requested extra towels and they were quick to deliver. The beds slightly sank if you're in the middle, but that wasn't an issue for us. All in all a great stay.

Inbar R.

Yelp
Second time we are staying here and we love this hotel. But this time their employee Vikki, went way and beyond to accommodate us best and warmest way she could! She cares about the guests as it was her own business and this type of top notch service are rare to find, unfortunately. We will DEFINITELY be back again soon!!
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Samantha M.

Yelp
Nice hotel in Center City. Walking distance to everything. Subway nearby, Staff was friendly and accommodating. Bed and pillows were comfy. The room was spacious. Good place to stay for our weekend in Philly.
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Vince N.

Yelp
A very last minute trip to Pennsylvania brought us here as they had the best price per night. LOCATION: The hotel sits north of City Hall, so its close to most of the city's popular spots like the Reading Terminal Market, Suburban Station, and art museum to name a few. ARRIVAL: Only valet staff are available to assist with bringing luggage from the vehicle into the lobby. From there you're on your own. Check in by a female associate was fast and informative. LOBBY: The sole restaurant & lobby bar (Amuse) is located across from the front desk and is open late. One computer and printer was available right of the front desk. ROOM: We had a room at the rear of the hotel, away from the night construction noise on Arch Street, so we had no issues. The air conditioning was strong and cold even in the heatwave of July. The king bed was a bit too soft and the pillows too flat. The duvet cover was stained in several areas, another reason why this nasty piece of bedding should be removed and thrown on the floor in any hotel room as they're hardly ever washed! TV channels were plentiful BATHROOM: There was lots of counter space regardless of the single basin design. The Grohe-brand faucet was loose, with a water stream that splashed everywhere after hitting the basin. Water temperature, pressure and drainage for the shower were good. HOUSEKEEPING: No nightly turndown. Cleanliness and replenishment were average. AMENITIES: Free and strong WiFi, coffee maker, iron, safe, hair dryer. SERVICE: The staff at the front desk and valet always greeted us, even opening the door like a Ritz Carlton. DEPARTURE: Check out was quick with a male associate, but why is it so difficult to get a "thank you"? OVERALL: Central location, comfortable accommodations.
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Don P.

Yelp
I do not in any way whatsoever recommend anyone to stay at this location, at least until they figure out some sort of service standards and/or service recovery. The location is quite optimal for those wanting to enjoy walking and sightseeing in the City Hall area. It is positioned close to the convention center and probably made a perfect choice for guests attending main events there, but . . . since all convention business has totally dried up, they now rely on their hotel being the destination and making sure the level of service makes the desired impression for guests to enjoy themselves, return, and tell others about their satisfaction. That is where this Le Meridien is extremely lacking in a big way - bordering on Pathetic. Online advance check-in told me "You're All Set" for a specific time. The front desk seemed to have a challenge even finding me in the system and then with no apology advised the stated time for arrival was hours later. For a little over an hour there was an individual who'd taken residence in the restroom located behind the bar for washing some of his clothing in the sink. The door was unlocked, but I quickly exited after opening it. I counted a total of 15 guests who did the same thing I'd done. I know for a fact the front desk was informed of this situation, but nothing was done to remedy it. I returned at the official time, and there was seemingly another challenge quickly finding my reservation. I have online confirmation, print confirmation, and my card has already been pre-charged. Again, no apologies. The sticker/seal on the room door indicating all was Clean was a nice touch, and appreciated. My fifth floor room assignment had a direct view of several tents and blankets of those sleeping immediately across the street. After an early flight and some walking around the city, I decided I'd get some rest before additional evening activities. As soon as you recline on the bed, you find yourself starting a slow roll toward the center, making it an easy question of how old are those mattresses. The bathroom toiletries are very nice, but it was odd to have no washcloths. None. Zero. I carry one with me when traveling, so I made do for arrival day. As others have already mentioned, the rooms are not very protected to sounds from the hallway and exterior traffic. A previous guest had adjusted the TV settings to be used as a screen for their laptop or mobile device, creating an initial challenge with checking standard broadcasts. A visit to the manufacturer's web site solved that. Also, the wifi/internet access here is met with numerous error messages and warnings about security certificates. A few guests in the lobby were overheard having the same challenge. Early the next morning, I went to the front desk and requested they provide one single solitary washcloth to my room by 1:00pm (giving them five hours of the room being vacant and following their stated safety protocols). Not too surprisingly, there was nothing delivered. As I was completing check-out I asked if they still showed my request being made earlier. With no apology, I was simply asked if I'd like them to send another request to housekeeping. I was checking out. There was no 'Thank you for your stay' or anything as I exited. At no time did I feel valued as a guest at this location. They provided the level of service they chose, and I provide the level of honest review that I choose. That's how it works.
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Tony D.

Yelp
Just checked in.Front desk person was very nice and professional. The room is nice and tv is nice. Room is clean and loved the bathroom. Now this view is didferent.. i see the hallway and steps.the courtyard like. And a room with guest
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Melissa L.

Yelp
This was a last minute booking through Hotel Tonight when our flight was cancelled. Upon arrival, the front desk couldn't find our reservation and asked for some time. It was almost midnight, but we were able to grab one drink at the bar prior to it closing. I didn't think our day could get more annoying until we ran into a few belligerent individuals at the bar. The Meridien bartender handled it to the best of his ability. Our room was finally available and we finally went to grab some sleep after spending all day trapped at an airport.The room was standard. View from room just looked into more buildings. No room service given the late hour. Finally, our uber in the morning couldn't find the front of the hotel. We had to cancel and have the valet call us a taxi.
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Komal P.

Yelp
Super cute spot in the heart of the area. Due to COVID they didn't change the towels or anything like that during the day while we were out, so we had to call down to the front desk for things but that's understandable. The front desk was happy to bring up fresh towels and more toiletries, and mentioned if there was anything else that we needed please free feel and don't hesitate to call. The hotel also provided print out recommendations for local restaurants and attractions in the area that were currently operating, I thought that was super and definitely used it. It's awesome that they went out of their way to provide their guests with things like that. The bar was open, so if you wanted a nightcap or just a drink they were there for you. Valet parking is kind of expensive, $60 a night. Yikes! The valet did mention that there are cheaper spots in the area if you look around. I used SpotHero to find cheaper spots that were a few blocks away. I ended up paying $40 for the entire time I parked, which was 2 days. Definitely WAY better than $60 a night. So utilize that resource if you're driving.
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Lorna B.

Yelp
The hotel has the potential to be trendy, upscale but rather dusty and dreary in the rooms. Great hospitality staff and appreciate the coffee in the lobby. In much need in a deep spring cleaning .
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Lauren M.

Yelp
*HOTEL BLOCK FOR OUR WEDDING DAY* We ran into a few glitches during the two-year planning process leading up to our big day but when our wedding weekend finally came, Le Meridien treated us like royalty! When we were originally brought on a tour of the newly renovated rooms, the staff member that brought us through told us the best floors to stay on and the best rooms to stay in so when we booked our hotel block, we requested those rooms and they obliged! We dropped off the gift bags for our guests the day before they were due to arrive. Our calligrapher addressed them for us because we had different things in different bags. We let the staff know and they gladly handed each guest their specific bag without any complaints. In addition to doing a first look with my Dad, I wanted to do a first look with my bridesmaids as well. No one had seen my dress before our wedding day aside from my Mom. My wedding gown is GINORMOUS and could not be hidden in a closet so I spoke to a manager ahead of our wedding day to see if I could put it in the room my Dad would be staying in the following day this way no one would see it. They worked something out and on the day we arrived, a staff member assured me that he would be locking it in the manager's office. Think it's crazy that I let it out of my sight? Probably a little but I took the risk and it went off without a hitch! He helped hide it from my husband that was already there and everyone else that was soon to arrive the next day. The rooms were clean, modern and comfortable. We were given the rooms we were promised and were put on separate floors. We both had a nice view of the city. There was plenty of space for hair and makeup to set up on the morning of our wedding. There's a wall that provides a nice, natural divide. There's plenty of light and the room photographs nicely. As more people in our bridal party started to arrive the morning of our wedding, the staff helped to get all of them into their rooms early so they would be all set prior to leaving for the ceremony. They provided clear signage to guide our guests to the trolley at the appropriate times to ensure they would arrive at our reception on time. They made accommodations for my sister-in-law when she had a travel emergency trying to get to Philly from Texas. We received special rates because of the amount of rooms we booked which was nice. They told us the bartenders get excited when they have wedding parties. The bartender didn't seem very excited but he wasn't about to mess up my wedding day vibes. lol. They completely flipped the rooms on our wedding day once we left for the ceremony so they were brand new upon our return; my husband switched to my suite and my Mom went down to his. The morning of our brunch, the Study was set up with flowers from our wedding reception which looked very nice. There were attendants keeping track of our guests. The food was delicious, they made sure everything stayed full and our guests enjoyed mingling. When the room began to overflow, they set up extra tables just outside of the Study. Le Meridien has a cool, modern vibe with a gorgeous view of City Hall that perfectly suits my husband and I and it was the PERFECT choice of hotels for our room block! Everything was seamless as we checked out. They gave us a little bit later of a checkout time. The staff was extremely kind to my husband, my Mom and I. They chatted with us about the wedding and they helped us load everything into our cars when it was time for our departure. The staff truly went above and beyond to ensure that our wedding weekend was perfect and we can not thank them enough.
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Alice L.

Yelp
I enjoyed my 3-night stay at this hotel back in September. The location is great since it's in the middle of the center city area, which makes being a tourist pretty convenient. You can easily walk to the SEPTA station (which takes you directly to the airport), the Reading Terminal Market, and the Love Park. Even the Liberty Bell and Independence Hall are walkable although it will take you about 30 minutes or so. As for the hotel itself, I don't have any major complaints. The room itself was decent sized and the bathroom was actually quite big, which was a huge plus. The walls are a bit thin though since I could hear the alarm clock going off next door. Speaking of which, one negative part to my stay was someone leaving my room's alarm clock on during my first night. It woke me up at 4am! This is the first time this has ever happened to me and I've stayed in my share of hotels! FYI, I noticed another Yelp review below making the same comment so apparently it's not just me. Other minor things I noticed was the room being slightly on the darker side and the view from the window leaving much to be desired (they upgraded me to a room with a view, but honestly, there was no view lol). Regardless, my stay overall was good ($209/night). The staff was also very pleasant. I would give it 3.5 stars.
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Laura C.

Yelp
Stayed here for a girl's weekend. They were doing renovations and it wasn't overly loud. The staff pointed out the renovations and asked if we wanted to use the pool since it was closed but we could use a pool in the neighborhood if we wanted too Beautiful hotel with fantastic art and really nice staff. I didn't realize if you arrived early they could hold bags, which would have been helpful because I arrived super early and was tired of lugging around my luggage. i loved the bar there as well, they had drinks named after famous people (had the Carrie Fisher, RIP my sweet General). The room was larger than expected, but I suppose after staying in a boutique hotel in NYC that isn't setting a high standard lol. I also love the courtyard in the middle of the hotel. We couldn't go there because of the renovations, but it looked like a stunning space.
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Joshua Z.

Yelp
Technically it's a four-star hotel, but you'll feel like you're staying at a five star hotel. Bartender is super friendly and pays attention to everybody. The lounge area has a really good vibe. Rooms are clean and have a really modern but classy feel to them.
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Anthony D.

Yelp
Nice hotel...as long as you don't have a car. Seriously, this hotel has a great location in center city, and it's kept up well. Clean, nice. Valet is mandatory, down to $48 plus tax in Covid times (from $58 precovid). It's bad enough that there's no self-park option, but the valet service is horrible! My three wait times for accessing my car were 20ish minutes (I didn't count the first one), 27 minutes, and 34 minutes. On two occasions, I called down and the valet had still not even left to get my car by the time I got downstairs 10-15 minutes later. Returning at the end of the day, they were 0/3 in terms of having someone there to take my keys. If you're going to force people to pay $50+ to use a valet service, please make sure the service works. It completely ruins what would otherwise be a nice hotel!
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Linda C.

Yelp
First time staying here. Not as near to the shops and restaurants that I'd like to go to, but convenient enough of a location for downtown. At night, I'd probably take a cab to navigate around (mostly bc I'm not familiar with the area and it's quiet). Staff is super friendly and accommodating. Rooms trendy, but slightly worn out blankets, sheets, shower curtains. Overall, would stay again.
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George L S.

Yelp
Very accommodating. Super comfortable beds. Staff is exceptional, called downstairs and they quickly brought up some toiletries we forgot to pack. The bar/restaurant is spacious with a mix of couches and tables, but maintains an upscale vibe. Bartender is quick to acknowledge everyone and familiar with the menu.
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Duke C.

Yelp
Loved the whole look of the hotel. Modern. The guest room area was also pretty cool with the way they designed it. The rooms are very spacious and lots of lighting available in the room and bathroom so you can turn fixtures on/off to your own liking. The gym is 24/7, which is nice, but it is very very small. It has all your essentials so it definitely gets the job done. The area is close to city center, so it was nice to stroll around early in the morning and afternoon. Coffee shops and restaurants are a short walk away, so is the Reading Terminal Market! At night, it gets a bit dicey with the homeless around the area. Majority of the staff I interacted with was great, except for the front desk. I called around midnight asking for late checkout, and was approved for 3pm, and when I double checked in the morning, the front desk staff said it wasn't recorded and that they couldn't accommodate it. Eventually got a 1pm late check out. Also when I did check out, the staff member gave a look of annoyance when I asked for a printed copy and an emailed copy of the invoice (still never got the emailed copy). Would consider staying here again next time since the location is great.
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Lanette M.

Yelp
This is one of Marriott's new boutique hotels . It was terrible . The bed was uncomfortable, just a sheet over a plastic bed cover . It took them 2 hours to bring us water and 3 phone calls . Service was terrible . We would have been better off staying at a Hampton inn . For the price of 600 per night ! Don't wast your money
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Lauren S.

Yelp
I love this hotel and can't wait to stay again. It's in the perfect location of Center City and the service is great. The women at the front desk was so kind and extended my check out without any problems. The room and bathroom was extremely nice, clean and quiet and the bar downstairs was convenient to grab a couple drinks before heading to bed. I've stayed in other hotels in Center City and wished I had come back here instead.

Megan P.

Yelp
After checkout I was hit with a $50 "miscellaneous" charge. On inquiry I found out that the "miscellaneous" charge was a pet fee since I had brought my dog with me. As per their pet policy, pets are welcome and no mention of a pet fee is included. Absolutely ridiculous to hit guests with a fee without being explicit about it up front.
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Matt R.

Yelp
Stayed here for 4th of July a couple of years in a row. Great clean place. McDonalds right next door for the kids meals. Short walk to the parkway. Also got a free cappuccino in the morning.
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Edgar F.

Yelp
So...this defies expectations and is actually a very good business hotel. The 5th floor has lots of seating and tables to do work (without the lobby music). Room was clean; staff were knowledgeable and accommodating.
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W W.

Yelp
Lovely old property in a great location in Philadelphia. Stayed there recently for business. Staff were consistently friendly and helpful, even going above and beyond to allow our group to sit in a side area of the lobby bar that wasn't open so that we could have a private business discussion over beverages and snacks.

David f.

Yelp
The service here is a disaster and the hotel is marginal. I was treated horribly and I have titanium status. There are so many better Bonvoy options. Not worth the risk.
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Doug W.

Yelp
They get three stars. It seems an older building but updated, we had a room in the interior of the hotel, price was okay compared to others in the area, good location. The room felt cramped and the view was awful. As soon as I got to my room I had a call from the valet, he drove it under their garage and cracked off my roof rack- I had to go through their insurance when I got home and have them replaced, got the check in the mail after dealing with their company for a few weeks. It was okay, not a big deal, but a hassle none-the -less.
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Elena K.

Yelp
We chose this hotel because it is dog friendly, which I do appreciate. We stayed twice in a week on both legs of a road trip to North Carolina. I was a little let down at the overwhelming amount of trash and homeless people in the immediate area. We come through Philly at least twice a year so i certainly expect to see that but it was particularly bad in the love park area. Since the nightly rate was over $250 I would have thought the rooms would be impeccable. They were not. There was mold on the inside part of the shower curtain which makes me fear it had not been changed in awhile. We paid for valet parking but they left our brand new car outside the hotel and never parked it. They did say it was because nobody could drive a standard, and I suppose it's better to not have a ruined clutch if that is the case. I just think we should not pay for valet parking if they never touched our car. The staff were friendly and responsive. If I could not find another pet friendly place I would go back but I don't recommend to someone just looking to visit the city.
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Shana H.

Yelp
I enjoyed my stay at this hotel because for one thing, it smells super super good. For another, it is located in a highly convenient area, near everything. There is a super chill vibe about it and it is quaint and friendly. The hotel staff were awesome and very friendly. I would definitely stay again. The rooms are super big!!!

Ms. H.

Yelp
Ms. Vicky, at the Front Desk of the Le Meridien Philadelphia, provided exceptional service during my week long stay for the Black MBA Conference. Upon arrival, she explained that the room she "preferred" for me was still be being turned over and did offer a "temporary" room if I needed to get in right away. I explained I did have time to spare and she recommended a lovely spot for lunch and it was excellent. Upon return, my room was available. The room was stunning & accommodated all of my needs. During my stay, she was there to support me at every turn--offering to call a taxi when it was raining, housekeeping needs, more food recommendations, calling for bell service, etc. While I know these items are "part of her job" but her attitude/pleasantries that supported these efforts, even when others dropped the ball, was the bonus for me. In these days where "good customer service" is rare, I wanted to applaud Ms. Vicky's exceptional customer service during my first time stay at Le Meridian. Her service will assist in my decision to return again.
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Jennifer L.

Yelp
I always love visiting philly, and this hotel is my go-to when having a casual getaway. I've been here many multiple times, always having the best of experiences, but I must say this past weekend was slightly different. I was a little disappointed initially because I have trusted this hotel completely in terms of their hygiene which is really important to me. Maybe it was because it was my first time in the double-bed rooms in contrast to the single bedrooms but when we tried out our beds later in the evening, I discovered that both of the bed's mattress' were not fully covered with its bedsheet. It was gross feeling the actual mattress. Also, the bathroom, you can clearly see the mold, on the edges of the toilet lid, and the towels clearly had stains on them along with the air vent where you can see how the dust has hardly been cleaned. There was also a strange moist moldy smell in the bathroom (Think it came from the shower curtain...) This being said, we went down and notified the front desk although it was later in the evening and hours after our check-in time (just dropped off bags and left the hotel during the day). The service was excellent. If it wasn't for that I would've given this place 1 star for the mess and never would've come back. The front desk was very apologetic and proceeded to switch our room. The new room was much better, and met our standards. The next time I visit philly, I must say that I will be hesitant when it comes to the double-bed rooms, but for the single, I will happily stay here.
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John X.

Yelp
The hotel is located right next to city hall within walking distance of a large number of Philly's great destinations (the art musuem, city hall, reading terminal market, great restaurants and Chinatown!). A short 15 min drive from the airport and you're there as well. There is valet parking for those of you driving, but be wary of the cost ($50 per day!!!!). However, the valets are friendly and efficient. The hotel itself looks like it's located in a historic building (which is not a surprise for the northeast). The front desk check-in process was fairly quick (I got there late so only 1 staff was on-hand causing some minor delays). The bar also seemed to close early, and didn't seem very spacious/have a large selection. The room itself was decently sized and decorated although the lights took a while to get used to. Bathroom was decently sized as well with a large walk-in shower (except mine leaked and engineering enver fixed it even after I requested a fix). Bath products were decent, better than the average hotel brand. The biggest problems I had with the room was two-fold: No easily accessible power plugs near the bed, and my window faced an interior courtyard! Lastly, the gym is usable, but small with limited equipment. That's something that can definitely be improved on as well in the future. Wi-fi was also a little slow, had to toggle to 4g a number of times as well.
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Christin M.

Yelp
Top notch customer service from start to finish. Without question I would stay here again and also recommend to my friends. The staff was incredibly accommodating and helpful. We didn't spend much time in the hotel common areas but the actual guest room was clean, comfortable and up to date. Our view was stunning (see photo). I'd strongly recommend a room with a city hall view - it's one of the most beautiful buildings in Philadelphia! On that note, the hotel is super convenient to the City Hall subway stop where you can access three lines of service. Lots of shopping and restaurants are also within walking distance). Special shout out to Katie McLaughlin who took extra steps to ensure we felt welcomed and appreciated as guests. Great job Le Meridien, keep it up!

Emily G.

Yelp
I am more than Pleased with my stay at Le Meridien. After viewing other hotel options, this one had the best location for the price. Just about everything is in a walkable distance and even close to the train station if you are coming from the airport and don't want to pay for a taxi ( tip from the front desk) Stephanie at the front desk was extremely helpful, and when I called to book my reservation the staff was very accommodating. Comfy beds, nice large bathrooms with shampoo, conditioner, body wash etc. There's a cocktail bar downstairs that makes craft cocktails and an amazing view of the city from my room. Everything was Covid safe, clean, and covid conscious. I can't wait to come back to visit Philly and when I do, I'm looking forward to returning to Le Meridian.