653joei
Google
I stayed at the hotel with my family after a short weekend business trip to Seoul. There are nothing but positive remarks from our stay, and we will definitely be coming back. First, the location of the hotel cannot be beat - it is in a prime location near historical attractions, vibrant streets filled with all that Seoul has to offer, and close proximity to the trains and busses which are easy to navigate. The staff could not be nicer and more accommodating - from check-in to check-out and all in between, it was an easy and positive experience. The staff made us feel welcomed, by engaging our three year old son, providing a room upgrade (Titanium Elite member benefit) and helping navigate the city. We used the airport transfer service which was on time, clean and easy to find. The hotel itself (lobby, Club lounge, breakfast room, gym and pool area) and the rooms were all updated and well-kept - nothing out of order and all clean and bright. The Club Lounge was great for breakfast and evening drinks, and all of the staff members (Soyi, Lisa, Henny, Olivia, Angela, Lowell and Jamie) were friendly and warm. They all made our experience even better. Thanks to all who made our first trip to Seoul one to remember!