Kay Tse
Google
The hospitality at this hotel is truly unparalleled and stands out as one of the finest experiences I’ve ever had in my life—and this is coming from someone who travels to 9 different countries every year. The staff are exceptionally caring and attentive, radiating such warmth and kindness that I felt genuinely welcomed every single day. Each morning, as I passed through the lobby, they greeted me with sincere smiles that felt like a comforting embrace. After long days of exploring, returning to their cheerful and heartfelt greetings was like coming home.
What truly set them apart was their genuine desire to ensure that my partner and I had an unforgettable experience, not just at the hotel but throughout our entire journey in Bhutan. They didn’t just meet our needs—they anticipated them. Whether it was offering thoughtful recommendations, going out of their way to arrange special requests, or simply checking in to make sure we were comfortable, their efforts were consistently above and beyond. They didn’t just provide excellent service; they made us feel valued, cared for, and deeply connected to the warmth of Bhutanese culture.
This level of hospitality didn’t just enhance our stay—it touched our hearts and left a lasting impression. I can’t recommend this place enough, and I hope every traveler gets to experience such kindness and dedication.