X1680KQandrewk
Google
I’ve stayed at Le Metropolitan three times over the years, and it’s become one of my favorite Marriott Bonvoy options in Paris. I’m an Ambassador Elite member and most recently stayed four nights in October for work.||||On my last two visits I booked the Eiffel View Suite, which is every bit as impressive as the photos suggest. The view is spectacular and incredibly “Instagrammable” if you care about that sort of thing. The 2nd-floor suite has a narrow balcony directly facing the Eiffel Tower, which makes it perfect for photos and videos. One small note: if you book a suite, you’ll be asked to sign a release agreeing not to move the mattress off the bed.||||That said, there are trade-offs with the rooms. The standard rooms are extremely small and don’t have a functional desk setup for working. On a stay when I wasn’t upgraded, the staff kindly arranged for me to use a conference room so I could work comfortably, which I really appreciated. Even in the suites, though, there’s still no proper desk chair, which is frustrating if you’re trying to work for any length of time.||||The suites also have an odd setup for power outlets by the bed: they’re recessed into the floor. If you don’t have a longer charging cable, it’s awkward to use your phone in bed while it charges.||||On the positive side, the hotel’s Acqua di Parma toiletries are fantastic and feel very much in line with an upscale boutique property.||||Service-wise, my experience was mostly good but a bit inconsistent. On my most recent stay, housekeeping skipped my room entirely one day for no clear reason. It wasn’t a big deal for me, just unexpected. There was no iron or ironing board in the room, but one was brought up promptly when I requested it. The hotel doesn’t offer a shoe shine service, which feels like a miss for a property that otherwise aspires to be quite high-end.||||Security is one area that gave me pause. On two separate stays, in two different rooms, the door did not latch fully unless I gave it a hard slam. I suspect the wood has warped over time, but it does mean you have to double-check that your door has actually closed, which isn’t ideal.||||Breakfast is the weakest part of the experience. The included continental breakfast is very bare-bones, and I found the breakfast staff neither particularly friendly nor efficient. I upgraded to the full breakfast on a few mornings; the food itself was fine, but service was slow, and I was overcharged until the front desk corrected it. For a hotel at this level, the breakfast offering and service really need an upgrade.||||In contrast, the front desk team has consistently been warm, professional, and helpful. They’ve given excellent dinner recommendations and handled issues (like the breakfast overcharge) quickly and graciously. On a previous stay I received a welcome bottle of champagne, which was a lovely touch. I didn’t receive any welcome amenity on my most recent visit. That’s obviously not required, but small gestures like that can make the stay feel special and might have nudged this review to a full 5 stars despite the issues with breakfast and some of the room quirks.||||Overall, I genuinely like Le Metropolitan and will likely continue to stay here, primarily for the location and the incredible Eiffel Tower views from the suites. It has the potential to be a truly outstanding property with a few improvements to breakfast, in-room functionality (desk/chair and outlets), and some attention to room doors and small service details.
