Rizma W.
Yelp
It's official... There is no place to get good chai in this part of town.
And at this place, it's also impossible to get decent service.
After waiting in line for a few minutes to grab a hot drink, I was told that if I wanted to stay, I had to sit in the dining area and wait to for a server.
I took a seat and a few seconds later another girl (of a different ethnicity than me, I'll leave it at that) sits down at the table in front of me. The server rushed to her table before she could pull the chair to the table and brought her a menu. Then he walked right by me.
Several times.
A short time later, another server went to her table to take her order, and again, no one stopped to take mine, or even ask if I had been helped. Suffice it to say that I was more than a little annoyed by this point.
When the server walked by me again, I stopped him and asked for a menu. I finally got one but despite my plans to order pastries as well, I decide just to stick with the drink instead.
In a few minutes they brought me out the worst chai I've ever had. It was mostly milk, topped with milk foam and a ridiculous amount of cinnamon... And served in a bowl. Yuck! I returned the drink to the server, told him what was wrong, and asked him for a spiced cider instead. As he turned away, he gave me this look like, "Whatever....", but he never returned with my cider.
After waiting about 10 minutes for my drink (and watching other talbes, including one directly in front of me, receive service in the process), it was clear that I was never going to get my drink, so I packed up my things and began to leave. As I did so, the same server roughly shoved past me several times without excusing himself, knocking me into my table without little more than a mumbled "Excuse me" *after* he'd practically knocked me over.
I brought this entire situation to the attention of the manager, but based on the conversation we had, I don't feel too confident that anything will be done about it.
Nevertheless, between the terrible drinks and even worse service, it's safe to say I won't be returning here again.