Le Palacete Hotel Gracia District, Sonder

We were very happy with our stay at La Palacete Hotel Gracia District Sonder. It's fairly quiet though there are revelers in the evening. Nevertheless we were given a lovely spacious room with a massive balcony overlooking Carrer Legalitat. The room was cleaned every morning. There were tea and coffee-making facilities in the room which were replenished every day. The bathroom was large and very clean. The shower was large and the water was nice and hot with strong pressure. The location was excellent with some very good bars and restaurants around like Vila's Bar and La Panxa del Bisbe. Also lots of good places around to pick up breakfast items plus supermarkets. There was also a facility to store luggage though note that there were only four such storage compartments. There aren't dedicated staff onsite though there is a helpline via WhatsApp phone, which worked well and efficiently.

This place is a tremendous, overpriced let down. We paid for an upgraded suite with a patio, and it was just one huge disappointment after another. Location is down a ratty street in a marginal suburb of Barcelona far from anything. No parking. No staff on site. Complex codes to get in and get your padlocked key. No water or kleenex in "suite". Rotten half eaten peach in the otherwise empty mini fridge. Patio is sad (and dirty) with broken pots and dead plants overlooking neighbor's laundry clotheslines. Noise from street party all night. No lock on entry door or patio doors. No food on premises. We are lifetime platinum Bonvoy travelers and made a huge mistake on this one. Minimal furniture. Just a huge expensive mistake. BTW Barcelona is amazing. Just don't stay here.

Great location! Very local and has TON of good restaurants.. staff is not there but they have their WhatsApp if we have any questions or requests. Would really looovvee to come back for sure and I still can’t move on from this stay. Too bad they have problems with Marriott. Hopefully they will solve all the problems and issues they have with Marriott or they could go back to their own like before.

First stay at a Sonder Hotel. Garden room. Entry door system VERY erratic - multiple tries to get it to open. Elevator VERY antiquated - if someone on the upper floors didn’t close it correctly, it didn’t function. Room refrigerator never worked (also true in at least 2 other rooms). TV channels VERY limited. Patio furniture VERY worn. Location acceptable, but generally “middle class “. At best a 2 star hotel.

Stupid hotel ! The check-in process was very complicated! I called customer service to ask what my reservation number was! They wouldn't tell me! Because I booked the hotel through an agent. I couldn't even check in! I've never seen such an outrageous hotel.

A horrible experience. Do not go to this hotel. This beyond-rich international company do not pay for even one member of staff to be there after 4pm, as a security/support person for the guests. They keypad you have to use has most of the numbers worn away, there is no light above to help either. I was stuck out on this back street, no lighting, trying again and again with the code I was assured would work. I rang the help number and was given another code, which didn't work. After 3 or 4 codes being sent and not working I demanded that someone be sent to my aid. I was told ok, but then much later, no, they didn't have anyone. Finally, I was let into the hotel remotely, by the person on the phone, but I did not dare leave the building again, so my whole evening plan was ruined. Disgusting. I wish a complete refund for my one night stay.

This is online hotel so you won't see the staff on check in or out. Nice quiet location in Gracia. Cleaning was fine, but never saw them. Lockers allow easy drop off of luggage prior to check in.

The experience at Le Palacete was incredible. Truly. The room was exactly what we were hoping for in charm and style. Amenities were nice. Honestly though..., what made our stay exceptional was the staff at Le Palacete and the location. The staff was highly responsive when we needed anything, and super friendly. The room cleaning was excellent, and the service in general was top shelf. You may as well have been at a 5 star hotel, because that is exactly how passionate they were about their work. Finally, the location. We stayed in Gracia with the hope of being away from heavy tourist traffic, and we wanted to "live" in Barcelona. We REALLY got to do that. Absolutely everything you would ever need to live the rest of your life in bliss, was within a 5 minute walking radius of the Sonders location. We really got to experience it in full, and loved every second of it. We highly recommend Le Palacete if you are going to Barcelona. It was incredible value - which we all come to expect from Sonders - but more importantly, it was an incredible experience.