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BEWARE! Le Palais Paysan – Wedding Nightmare & Dishonest Practices 🚨 I never imagined having to write this, but Le Palais Paysan in Marrakech ruined my dream wedding and stole my money. They took a €8,197.20 deposit, made false promises, and then completely ignored me. 🔴 Here’s what happened: ✔️ Paid a deposit in 2019 based on their agreed pricing. ✔️ Forced to postpone due to COVID-19 – they initially agreed to reschedule. ✔️ When I rebooked in 2022, they DOUBLED the price and refused to honor our agreement. ✔️ Passed between SIX different managers – all rude, unhelpful, and dismissive. ✔️ Offered a 50% refund, then stopped responding entirely. ✔️ No refund, no accountability, no integrity. ⚠️ WARNING: DO NOT book your wedding or event here! Their shady practices, false advertising, and lack of customer care make them completely untrustworthy. 🛑 What I’m Doing About It: 🔹 Filing a formal complaint with Moroccan tourism authorities & consumer protection agencies. 🔹 Disputing the payment through my bank & payment provider. 🔹 Exposing them through press, influencers & wedding blogs. 🔹 Posting reviews everywhere – Trustpilot, Google, TripAdvisor, social media, etc. 💬 If you’ve had a similar experience, please share your story in the comments. I won’t stop until this is resolved! #LePalaisPaysan #Scam #WeddingFraud #Marrakech #ConsumerRights #TravelWarning

I am extremely disappointed with my recent stay at this so-called "luxury" hotel. First of all, the service was painfully slow. Every time we requested something, we had to wait ages, as if they didn’t care whether we were taken care of or not. Items were forgotten after ordering. To top it off, the manager was shockingly rude. We bought a bottle of wine from duty-free and wanted to refrigerate it, only to discover there was no minibar in our room. When we asked if they could refrigerate it for us, the manager, with an air of complete smugness, refused. She condescendingly stated that at “luxury hotels,” guests don’t bring their own wine. Her only “solution” was to take a picture of the bottle and later decide on a corkage fee! Seriously? The entire attitude was unwelcoming and completely lacking any service mentality. Moreover, the hotel is super hard to get to and can only be accessed through an abysmal dirt road. If you’re looking for a relaxing, guest-friendly experience, do yourself a favor and stay somewhere else. This hotel clearly doesn’t understand hospitality.

Be vey careful if booking here!!☢️⚠️⛔️ We booked our wedding for November 2025 in December 2024 They completely Broke us They cancelled our booking destroying our dream wedding It took us 4 weeks to get our nearly £10,000 deposit back Due to exchange rates we lost £300 on this Alone. We are also set to lose £3300, due to flights booked, invitations etc We have really had to fight to get our deposit back and now have solicitors on the case to try and get our losses back. We are hurt that they feel this is ok 🤬🤬🤬🤬🤬 We are now unsure wether we will get married in Morocco 🇲🇦, we have contacted the Moroccan tourism office

I recently had the pleasure of staying at Le Palais Paysan for a company offsite event, and it was an experience I’ll never forget. As I rarely leave my hometown due to working from home, this trip was quite special for me, and the resort exceeded all my expectations. From the moment I arrived, I felt incredibly welcomed. Brahim was always there with a warm smile, making me feel right at home. Said provided excellent service throughout my stay, always attentive and friendly. But what truly made my experience unforgettable was Hamada’s kindness. He went out of his way to go to the shop for me and spent time teaching me about Berber and Atlas culture and even some of the language. His insights added so much depth to my visit. The owner and his wife were also exceptionally welcoming. The owner even drove us to go quad-biking in the Sahara, which was an absolute highlight. Their personal touch made the stay feel extra special. The beautiful vista from the hotel is a sight to behold in person, and although the road there is slightly bumpy at the moment (Early October 2024) it is not any worse than many roads outside of Marrakech and a fully completed road will be finished by the end of October as indicated by the active development of the road to the village the resort is situated near. They treated me and my colleagues so well that I can’t wait to return with my family for a proper holiday as soon as I can. If you’re looking for a place with heartfelt hospitality and unforgettable experiences, I highly recommend Le Palais Paysan.

Perfect place to get away from the hustle of big cities and forget about the rat race for a while. We spent the weekend here for a wedding and it was just amazing. The place is spectacular. Awesome pool with great views. The staff is super friendly. Food could be better, but not bad at all. I recommend 100%, but you gotta know that it's a bit isolated.

Such a very unique and special place. Perfect getaway to relax, disconnect. The views are insane, the Atlas is mesmerizing, and the hospitality can hardly be better. Special shoutout to Meryem who made our stay with our newborn as smooth as it can get. Thanks !

Very very bad service ! We went for a day pass : first of all, there is no road to get there. You drive for an hour on a dirt road and when you get there they’re like : the pool closes at 6pm when it’s 40 degrees outside and the lunch finished early so they’re still asking for 450 MAD PER PERSON when we only had an hour and a half left with no lunch included ! Also, there was only one person in the pool and they couldn’t accommodate our party of 4 people !! It’s outrageous, worst service i’ve ever had!

We went for our honeymoon, And the seclusion, the quality and the beauty was perfect; a very special hotel. Beautifully crafted design. The private terrace was a delight. The staff are wonderful and very helpful. The food is delicious. Basically everything was great.