Le Parc Hotel

Stayed here for 4 nights either side of a trip to the Galapagos ... Decent hotel in good location...incredibly well kitted out, but underused gym. Good breakfast, but watch out for the tea bag tied to the handle which can catch you out on removal 🤦

We spent a night at the start and at the end of our group tour. The hotel is in a modern business district of Quito with many good restaurants and coffee shops, and next door to another good hotel. We were met and helped with our luggage, registered by very helpful staff and helped with our luggage to our room. The hotel is very modern with glass-and-chrome furnishings and spotlessly clean, as are the rooms. ||BUT ....... to get to the rooms, you are required to go down some stairs (we were helped by the concierge with this)and through the bar area to get to the elevator. The rooms are not very user-friendly and poorly thought out. There is no luggage rack or bench to put your luggage, which then had to be on the bed or on the floor for unpacking or packing; there was no desk or chair if you need to do any computer work; in this double room, there was only one cup for the coffee maker, one bottle of water and one glass; a pair of nice hotel slippers (great!!) sitting on this little piece of flimsy material bedside the bed that jut got scrunched up the first time it was stepped on and then became a tripping hazard; lots of pillows (great!!) but no place to put them at sleep time; a trash can in the bathroom but not one in the bedroom for the tea/coffee trash; no towel rack at all, let alone somewhere for a towel anywhere near the shower (great shower, by the way); a nice thick winter duvet on a bed in a room with no adjustable temp control and warm enough that only a sheet was sufficient so we had two very comfortable nights. ||I guess the tour company must have negotiated good rates for their package.

The hotel is located in a safe neighborhood of Quito, within walking distance of restaurants and a large mall. The hotel is very clean, modern, secure and very quiet. My room was a bit on the small side which wasn’t a problem but would have been cramped if I were not staying alone. The staff was friendly and attentive, although I had an issue with the card key which would not allow me to access my floor, which took a day to resolve. The amenities were adequate for the most part (e.g., large screen TV, ample toiletries, comfortable bed, multiple outlets) but were lacking in some respects—only one pod of coffee and two tea bags per day, no suitcase rack, no robe, and an empty Kleenex box which was not replenished by housekeeping. But for these amenities issues and the card key problem, I would have given the hotel five stars.

Wonderful overall experience. Located in the business area, safe, close to malls and nice restaurants. Room, food and staff where amazing.

Always my go to place to stay when I’m in Quito. The location very near Parque La Carolina as well as Quicentro Mall make it an easy place to stay and have options of things to do outside the hotel. The breakfast buffet is quite good and the staff is extremely attentive!

We had a spa appointment for 9 AM, that I booked via Hotels.com messaging on Jan 15. The response I received was: "with great pleasure". I tried to confirm the appointment on Feb 11, two hours ahead of time. I had already confirmed that we needed a driver to take us to the airport at 11:00. A phone call followed: "We can book you for the spa at 10:30." What a failure. I declined.||||Our room had two occupants. We received one chocolate, one pair of slippers, one hot water bottle. We spent 3 nights. Sometimes no slippers and no hot water bottle were provided. Two bottles of water per day is inadequate at the equator.||||The hotel rooms seem to be designed for form, not function. Bedside tables are normally the height of the bed for a reason. Maybe 6 shirts can hang in the tiny closet. Having them 12" off the ground is silly. Getting into the shower requires a grip on the sink faucet, and the wall hand hold in order to squeeze in on the side of the tub. This isn't safe or practical, if the user isn't thin and agile. The bathroom counter has very limited counter space. Only the toiletries of one individual at a time can sit on the counter. The 6 tiny identical bottles for conditioner, shampoo, and body lotion contain too little volume contributing to massive waste. Without my glasses in the shower, I couldn't tell the bottles apart. Wall mounted large bottles would reduce waste, be easier to read, and free up precious counter space. The Ecuadorian President was staying at the hotel, so noise was inevitable. ||||Everyone was very polite, but the execution of the staff and the horrible room design make your hotel horrendous.

very fancy and nice hotel. good food, very nice pool upstairs on the roof. The spa services were really good. Everything was overall good. just when I upgraded to a business suite from original room, I wasn’t able to sleep because of the windows being near the street. It was pretty loud at night with the cars outside and also when I was downgraded to a different room, my breakfast wasn’t included anymore. so that was a drawback, but overall a decent Place for the price.

I stayed here twice in May/June 2024 for a total of three nights. The hotel is very modern and spotlessly clean. On both occasions I had large rooms, with big windows, very comfy beds and excellent showers. Breakfast was very nice - a great variety of hot and cold options, including eggs made to order. Very quiet in at night - easy to sleep and the windows have block-out blinds for those who want to use them. |All of the staff I interacted with were excellent and spoke very good English. The hotel went above and beyond when I had a little accident a few blocks away and needed assistance getting back to the hotel - someone came to make sure I was ok and bring me back, which was incredibly kind. The neighbourhood is lively, with numerous cafe/restaurant options. I would certainly stay here again.