Le Parchamp, Paris Boulogne, a Tribute Portfolio Hotel

This is to express how impressed me and my entire family are by this hotel and mostly by its amazing staff. We had an extraordinary situation as our child got ill just on the day of arrival and we couldn't travel. Paul Legrand and his team reacted promptly on our very last minute request to cancel one of the rooms of our reservation although our rate was non refundable! Paul and his team showed great understanding, extraordinary service, compassion and above all humanity towards our entire family. This is nowadays rare to find and we are glad that there are still people in the hospitality business that are so professional and well trained for the job they are performing. The rest of our family stayed in the hotel for a week over Christmas and they felt at home with a cozy atmosphere and extremely kind people around them. The hotel is in a perfect quite and family friendly locations with nice parks, restaurants, bakeries around. This is the place to be in Paris and we will be back at Le Parchamp for sure soon and not just once! Keep doing what you do in the best possible way - this is true hospitality!

Hotel was great in many ways but the photos are very deceptive. We booked the deluxe king room and room was different to photos shown. The bathroom and actual room itself. It doesn't have a shower like the image, it's a bathtub instead. Straight out false advertising don't know how they can do this... Photos of what is advertised and what you get.

We had a great time at Le Parchamp! It’s located in a nice neighborhood away from the touristy hustle, but also easy to get to the city center via Métro or the bus (highly recommend the bus, if you have a stroller with you). The room was spacious and modern with a very comfy bed. The view from the rooftop is stunning! The staff was so nice, especially Chaimaa at the desk was super helpful. We also ate at the restaurant, the food was very good and our waiter Kény was a great host and so kind to our little son! We‘ll definitely come back!

First a great thank you to the professional staff who were more than helpful in all our requests The room service was on point with turn up as we had our breakfast. The F&B team went out of their way to make our Christmas experience memorable through personalized service during breakfast I also take this opportunity to recognize the leadership of the of Le Champ management led by Mr Paul Legrand who not only showed compassion but went out of his way to handle Mariya And Triffon with grace and compassion given the scenario that transpired. His going out of his way to address the matter not only demonstrated his humane but more so elevated the brands stature and we definitely will be back for our next holiday in Paris !

We had a wonderful stay at Le Parchamp. The hotel has nice rooms and atmosphere, very safe area around, and a welcoming, professional team special thank you to Julie Bertaïna for her kindness and support throughout our stay. Everything was well organized and made the experience smooth and enjoyable. I would gladly return on my next visit to Paris :)

Between the bugs and lack of heat this was not a good stay. The heating system wasn't fully working in the hotel. Our room had no heat and was quite cold. They showed us other rooms but the heat wasn't working in them either. They loaned us a portable space heater. The next day my partner had red marks from bug bites all over her face on the side that was pressed into the pillow. Were their bed bugs? Who knows. But she did not have these red welts when we checked into the hotel. We are Marriott Silver members so we are experienced with Marriott standards. This did not live up to their standards. We followed up with Marriott who said the hotel would get back to us but they never did. It’s making us rethink being loyal Marriott customers.

Great hotel in a safe neighborhood. Wonderful staff! Lou at the front desk was especially helpful as was Johan, the bartender. Everyone was great. Would definitely stay there again.

Great customer service ;-) see below the reply I got after complaining that I had been locked out of my hotel room... I never complained about my safety, more a general concern if a child had been in the room... @Mariott, you should train your staff better Dear Sir, You did indeed experience a technical issue, namely your electronic room door lock jamming from the outside, in the middle of the night, and we are sincerely sorry for this. As the lock jammed from the outside, it did not compromise your safety. Furthermore, the night receptionist, unable to unlock your door, urgently called me and offered you a place in our lounge bar to enjoy some drinks while I arrived from home in the middle of the night. I received the call from the team at 11:23 PM, arrived on site at 12:27 AM, and resolved the issue at 12:39 AM. This represents a total of 1 hour and 16 minutes. Please agree, Sir, that our team took this problem seriously and did everything possible to resolve it quickly. I am available to discuss this live if you wish, as you did not seem willing to discuss this calmly with anyone that day, even after the problem was resolved. Sincerely,