Le Pavillon

Only spend the night there if you have to, because you have no other place to stay. Run away the next day! The hotel looks inviting and interesting only from the outside. The rooms are old and not renovated. The owner has no idea how to serve the guests to compensate for these shortcomings. There is no water in the rooms, no kettle, not even a glass, not to mention coffee or tea. For this price it is a disaster. The only good thing is the location right next to the market square.

Very old and worn down. Super poor hygiene. Our room had not been cleaned from the previous guests.

The restaurant has a very good service, and the food is sublime.

OMG!!! Worsed experience ever in this hotel restaurant called Le Pavillon in Echternach. We have been there hoping to eat mussels also called "Moules" in French and we were shocked by the treatment we have received of a waiter who apparently is the owner of that hotel restaurant. So as we sat in one of their tables in the terrace the waiter came to our table took away one menu card and we had been given 2 menu cards initially on our arrival and than he left us with only 1 menu card to share for two people! Very disrespectful, unprofessional and poor customer service to treat customers in such a disgraceful manner! Worsed of all that waiter took our menu card and gave it to clients sitting at another table and told us that we could share the menu card. So after that I got up from my seat, approached the waiter and told him that I would kindly request the menu card back as we were two of us and than the waiter just insulted me in front of other hotel guests by screaming at me and telling me off. Hence we could not accept this treatment against us and we just left the hotel restaurant and refused to eat in such a place. Also as I had been in that hotel restaurant previously, I can tell that the food is really not good at all, overpriced and very bad customer service. Never again!

This hotel lies at the heart of Echternach, so you have everything nearby. It has a correct price for what it offers. The breakfast can have a little upgrade, for example bacon or fried eggs. Friendly personnel, very attentive too. Parking lots are nearby 300-400m. So three stars because you will find what you need, but compared to other hotels we already visited, they provide a bit more (eg. Variation breakfast or more choice).

This hotel does not have 24 hour reception, as stated clearly when we booked. However, when we informed them that we would be arriving outside the hours the reception was open, it was no problem, and they were open as we arrived. We even could already put our luggage in the room. Staff could be friendlier, but were conscientious about safety measures during the corona pandemic. Staff spoke at least 5 languages. The rooms were clean, and the hotel is very centrally located.

Very bad experience ! No one to check in, no one to check out. Very old accomodation, bad acoustics,…

Took a bit to find the hotel as it is in the pedestrian area. Garages round the back for your motorcycles. Rooms are very small and hot. We where on third floor which is up in the attic. No lift, so very difficult with biking gear. Health and safety does not come into it!!||Breakfast is one floor down, which was very basic. This place is fine for one night passing through, would not want to stay much longer. In the middle of own so ideal for restaurants and pubs.