Rohit S.
Google
Great food, -ve service (rude behaviour)
Don't expect smiles from anyone.
We visited the cafe twice, and we visited the second time because we loved the food and beverages.
This review isn't a hate review, but a constructive one.
So this happened yesterday, 21st December 2025. We ordered a Spaghetti and Bruschetta at around 7:15 pm and patiently waited for 30 mins till 7:45 pm. We had a bus to catch for Hanoi and hence wanted to reach the bus station at 8 pm.
I check with the serving crew for the food, and she said it'll take 5 morem mins. At 7:50 pm, we got our Spaghetti, i checked, what about the Bruschetta. She suggested through her gesture that the cafe is full and it'll take 2-3 more mins.
As it was already 7:50 pm, I asked her politely if the food is ready, if not, kindly cancel the order as we need to reach the bus station at 8 pm. To which she said, 'Please go down and check'.
I was shocked, and hence I reconfirmed, 'Do you want me to go down and check if the food is ready '..to which she replied, YES. Btw, she had walkie talkie in her hand. I was taken aback by the rude behaviour and just walked down.
Will we visit the cafe again in future? The answer is Yes. Then why a 2 rating, because we want the cafe to become better.