Anastasiya Kravchuk
Google
The food was excellent, and the ambiance of the place was pleasant. However, the service was a letdown, especially considering it was included in the bill. We found ourselves waiting by a dirty table, witnessing a waitress serving water to a dog and delivering drinks to other guests without acknowledging our presence. When she finally cleared the dirty dishes from the previous guests, she neglected to clean the table properly, merely placing menus on top of the remaining dirt and grease. Politely requesting her to clean the table resulted in an unfriendly response, and she begrudgingly cleaned it, allowing us to finally sit.
Later on, there was a mix-up with our drinks, requiring a change. Fortunately, a different, friendlier lady handled the situation. Despite the outstanding food, the overall poor service was a significant drawback, leaving me puzzled as to how they could justify charging for a service that was subpar. Hopefully, this review serves as constructive feedback, encouraging staff to improve their attitude and service quality.