Le Vélo Libre - Location Libre Service

So easy to rent bikes! The downloadable maps were a perfect addition to our adventure. We biked the Eguishiem circuit. Wonderful views of the country side including wildlife. Easy to manaythe rental process. Helmets, safety vests, bike locks and baskets.

The booking and collection/ return process is designed to be super easy. That said when we arrived the door was open as someone was cleaning so we did not enter the code. We didn’t realise this meant we could not unlock the bikes as we thought you enter the code at the door and at the bikes. It wasn’t a big deal but the guy there was unnecessarily rude. He did realise we had been allocated a broken bike so corrected that but then as he was leaving basically shouted about the return process and if any damage we will get charged for it all. Kind of ironic given they initially allocated us a damaged bike. The bikes themself are pretty functional / basic electric bikes that do the job needed to get to little towns near Colmar. Make sure you understand how the lock works. It took us a bit to figure that out but once we did pretty straightforward.

Highly recommend! Very professional team, everything went smooth. Bikes are new and very good, and the whole process is very clear and easy to follow. Thank you and I can’t wait for the next time!

Rented 2 bikes for 9h, Sunday 06.04. All ok, code received 5 minutes before booking hours, both bikes unlocked from the 1st try. Sent them pictures with bikes conditions before leave the site, then had one amazing day - Colmar-Riquewihr-Eguisheim: a total of 43km, not easy for us (less than beginners, both over 40's). Bikes were super ok, batery after 43km was about 45%. Wind killed us on the Riquewihr hills :) Photos sent again when returned the bikes. Amazing day, totally reccomended!!! Bank deposit back in fix 7 days. @LeVeloLibre: Gents, thanks a lot! Loved the experience. Chapeau!

We really enjoyed this service to be able to bike around the countryside, it ended up being our favorite activity in France! The technology to be able to pick up the bikes quickly and easily without assistance worked great. We did have a miscommunication at the start of the booking, but the customer service was very helpful once we explained our situation and got us a refund right away. (Just a note for foreigners to not book too last-minute during the customary lunch period, the codes to the doors and bikes may not generate immediately and you will have to wait, but that was our mistake.)

Very easy to use, bikes in good condition and lots of information about self-guided tours available at the shop. No issues with battery after 50km of cycling, in a period of 9 hours (with lots of stops!). Strongly recommend a tour through the vineyards while staying in Colmar!

Great set-up. Easy to reserve, collect, and return electric bikes. High quality bikes maintained in excellent condition. We took one of their recommended routes and toured over 60km through some beautiful villages.

Great service. Easy to use. Bike was fully charged and more than enough battery to do the 52km loop through the beautiful Alsace towns and vineyards. There are numerous routes available via QR code inside the shop. They take you on bike paths and agricultural paths for most of the route. None of the hills were too hard with the electric bike. Highly recommend.