Le Victoria

At the reservation we told the manager we only speak English or Dutch. Throughout the evening, they continued speaking French. We had to wait two hours for our food and our drinks weren’t refilled as well. They even forgot one main course. And when we asked where it was and if we could get a drink because we had nothing left, all we were told was "what!." The communication was blunt and completely unfriendly. It was a bad service, and we received absolutely no compassion. I would not recommend to have a dinner over here….

I have rarely experienced anything this bad! The room was extremely noisy – you could hear everything from the neighbors and the hallway all night long. The fridge didn’t work, the air conditioning was broken, and the staff were downright rude when we pointed out the issues. We barely slept because of the noise and the unbearable heat, and the staff did absolutely nothing to help. This place is a complete disgrace – save yourself the trouble and book anywhere else!

We told the staff we were from the Netherlands and didn’t speak French, but they kept speaking French anyway. No effort, no interest in their guests at all. The terrace and location look nice, but the number of flies is disgusting, it completely ruins the atmosphere. The food? A total joke. The mixed grill was embarrassing (see photo). The chicken, both from the mixed grill and another dish had zero flavor. No salt, no seasoning, just dry, bland meat. And then we had to wait an absurd amount of time for dessert. How long can it possibly take to serve two Dame Blanche and one brownie? It’s all pre-made just scoop some ice cream and go. Unacceptable.

Friendly staff, amazing room (#24). Do yourself a favor and stay here. Clean room great views. Parking is not a big deal (in October).

Nice and cosy restaurant with good food. The staff hardly speaks anything other than French, so the communication is a bit hard if you don't speak French. In the end we had a nice experience.

Not bad place but the staff was strange a little bit, they didn’t had any patience.

We din't stay at the hotel but was recommended this restaurant to have an evening meal. We booked in advance. The restaurant is fairly somber but well decorated. It took a while for the menu to be presented (I had to ask for them)! We chose the fixed menu 3 course meal, which was lovely. The Gambas sauce could have done with being thicker though. My husband had the beef, which was excellent and so we enjoyed the Pinot gris from the Alsace I do think the waiters need to present themselves a little better. Smart with a suitable uniform (not a sweat jumper!!) It just looked out of place. A little improvement that will make a big difference I think. No one checked if our meal was ok. It would have been nice to be asked. All in all it was a lovely experience though. Just need to consider some of the above to make the experience extra special. Thank you

It seems Durbuy’s only purpose is to rip off tourists. The hotel doesn’t have any onsite parking as advertised instead it’s either public parking or they have a couple of reserved spaces in a residential garage for ten euros a night, which we did. The room was ok, but small. The breakfast was awful. Seems it’s laid up once at the start of service and not refreshed. No staff about. Stuff was running out. Nothing really looked appetising to eat, so we left it. We found an excellent roadside restaurant about 20 minutes away. ||But the town. Oh my god it’s awful. We found a decent bar for a few beers at our 4th attempt. We then went back to the hotel for a quick sleep, which overran and we reappeared and 9:15pm. We’d already discounted eating anywhere as there wasn’t anything that looked any good. We just wanted another quick drink before bed. Everywhere was closed! Even this hotel refused service. Proof that it’s just a tourist-only town. ||We then headed to Bruges where we have a favourite bar that we visit. The staff there also confirmed that Durbuy isn’t a pleasant place unless you liked being ripped off. Avoid avoid avoid.

Durbuy has a bunch of tourist restaurants and it seems to be hard to separate the good ones from the tourist traps. These guys keep it simple, and it works. I got grilled dorade, kids got steak, and wife got a spicy spatchcoked chicken, and it was all good. Frites were good. Spoiled kids got dame blanche's for dessert. De Koninck on draft.

Being from the same owners as my earlier reviewed place "Brasserie Fred", we didn't have high hopes for the service. However, the moment we arrived we noticed a day and night difference in staff, people were friendly, well informed and quick to help us. The food was heavenly, nothing more to say, it was almost perfect, the cooking time was exactly how it should be, and even the wine our waiter recommended matched everything perfectly. Definitely a recommendation for people who don't mind paying a little extra for excellent quality.

We had a great dinner there. Really good food, especially the deserts and friendly staff. I'd recommend this place over the reataurants at the city center square.