Juraj Kotuc
Google
I was absolutely appalled after reading the ingredients at home (too late, unfortunately). When a product claims to be "original" or "traditional," I expect a recipe that is decades, if not hundreds, of years old, made with ingredients that were available at the time. However, these Lebkuchen contain modern additives like glucose-fructose syrup, waxy corn starch, emulsifiers, invert sugar syrup, sorbitol (among others). I felt deceived by the marketing — this is not what I consider traditional or original. I have no desire to eat such ultra-processed food.
The producer even has a dedicated page explaining the product’s contents (https://www.lebkuchen-schmidt.com/de/weihnachtswelt/lebkuchen-wissen/lebkuchen-zutaten-40/), but it highlights only the key spices and other appealing ingredients, claiming using modern technologies for recipes that are hundreds of years old. All the questionable additives are conveniently omitted.
I called the hotline and was initially told I could return the purchase. However, after speaking with an employee in the shop and calling the hotline again, I was informed that food purchased in-store cannot be returned. The employee at the shop was polite and offered me some biscuits as compensation. This time, I checked the ingredients and immediately spotted palm oil. I couldn’t help but smile at the irony and politely declined the offer.