lindadR4100MR
Google
The hotel exceeded our expectations. The location, the complimentary upgrade to a spacious corner suite, the excellent buffet breakfast and the gorgeous flowers everywhere all made or stay absolutely fabulous. Most of all though, the staff were lovely. Courteous, friendly, with everyone remembering our names and predicting our needs before we had realised them ourselves! Not to mention the reassurance and help given within minutes of us emailing the concierge asking for help with retrieval and postage of a forgotten ipad after we had checked out. Altthe hough there were countless friendly faces, the one person that we all are particularly impressed with, and fond of, was Ham Taksino, the guest rand elations officer who met us when we checked in. It is a rare treat in life to be greeted warmly by a young, enthusiastic, efficient and capable young person. Ham clearly is already an expert in her field, and her dedication and passion for, and her ability in her profession was evident. The most lovely start to a holiday and a real asset to the hotel. I wish her, and all of the staff the very best, with gratitude.