Josette V.
Yelp
I typically LOVE Ledo's pizza, but the last (2) experiences have been terrible. If you are taking it to go, you really should check the pizza BEFORE you leave with it.
We ordered a pizza from the Ashburn location on or around January 22, 2018. We did ask for it to be well done (because if you don't, it can be kinda dough-y), but this was by far the WORST pizza we have ever eaten. Worse than Dominos, Papa Johns, worse than the stuff you find on the buffet at Cici's pizza at the end of the night.
Dry, barely any cheese, COLD, stone cold, hard as a rock, and yet soggy wherever they put the tomatoes.
I am so very disappointed in this meal. I feel bad for the location, because the large grocery store that was next to it (Bloom) went out of business a while ago, and it's virtually a ghost town area next to condos and houses.
I don't know if we went on an off night, or whatever, but yuck, yuck, yuck. I would call to talk to someone, but the last time I talked to a Ledo's employee about something (Sterling VA location) for a pick-up, they were very rude and said essentially "... sorry, I don't make the policy, and we changed the policy, so I can't help you, do you want a pizza or not?"
We used to get a large pizza with 1/2 hamburger on top, 1/2 buffalo chicken. Because it uses (2) kinds of sauce, apparently (I had no idea), Ledo's changed policy. This was just after Christmas, and I didn't have time to talk to a manager... but she was incredibly rude about it.
When I went to pick up THAT pizza (again, from Sterling, not the Ashburn location), the restaurant was SOOO empty (at 6pm, which is surprising). The girl from the phone, who was, granted, an hourly, younger employee, was all smiles in person. I thought "...well, maybe she had an off night when I called her...", but I was still not going to give more than a dollar cash tip for a pizza that I was picking up after that rude service.
The waiter, another hourly, younger employee, huffed and said to the counter girl "...wow, you think with it being so close to Christmas with everyone getting Christmas cash and presents, they would be more generous...".
Seriously, I'm standing right here, are you saying that to her about me? About your one table? Did you not get a big tip? Did you think you deserved it with that AAAAAa-mazing attitude?
I typically tip 20% on everything to anyone in the service industry, UNLESS they go out of their way to be callous, mean, or just rude. I should have grabbed that dollar back after that comment.... are you serious?!?
Ledos - great dine in, TERRIBLE dine-out. Go to the one in McLean, they are nice there, and the food is always good.