Umme R.
Google
Service was absolutely top. Complimentary water at the start of the visit together with fruit. The staff members were fantastic with helping transport our luggage to our rooms and with helping us settle in. The receptionist was really friendly. The rooms were very cosy, spacious and comfortable. Room service was really good too. They cleaned very well everyday. It wasn't super busy so the lifts were always free. The restaurant area was smart with lots of food options. Although staff didn't like us turning up at 9.30am (breakfast finishes at 10am) and let us know this through their rude manner. Overall, it was a beautiful experience. My only gripe is that there is no ramp to access the hotel, just a set of stairs which meant we had to carry all 28 pieces of luggage up and then down the steps when we checked in and out. The hotel really needs to make a ramp. Besides that, no complaints. We loved it.