Nabin Gautam
Google
We stayed at Leisure Inn Penny Royal Accommodation in Launceston for a night during our family holiday and overall had a pleasant experience. However, there was a bit of confusion initially due to the property having two different venues located within 300 meters of each other. It wasn’t clearly mentioned during the booking process, which led us to the wrong location at first.
That said, the staff handled the situation with great professionalism, especially Ojaswi, who was incredibly helpful and courteous while assisting us in switching our accommodation to the correct venue next to Penny Royal Adventures. We really appreciated the smooth handling of what could have been a stressful situation even though we were asked to pay some extra booking fee.
The location was perfect — right in the heart of the city with easy access to local attractions. The rooms were clean, cozy, and well-maintained, offering a comfortable stay. The historic charm of the building added a unique touch, and the surroundings were peaceful and scenic.
We’d definitely recommend this place for families, and just suggest that the booking platforms highlight the dual-location setup more clearly to avoid confusion for future guests.