Leith Valley Holiday Park and Motels

Thank you for accommodating our family. Due to my husband's mum being transferred to Dunedin Hospital, we were able to book in where all of us could be together on the same site, in short noticed. Our room was clean & warm & had all the facilities needed. Also liked how it had a nice bush walkway at the back of the camping ground & a games room for our children to keep them entertained in between hospital visits.

My family and I recently stayed at the Holiday Inn, and unfortunately, our experience was far from satisfactory. From the moment we arrived, we were greeted by a receptionist who was anything but welcoming. Despite explaining our situation with a restless 1-year-old experiencing sleep regression, we were met with abrupt rudeness and a complete lack of empathy. Throughout the night, our attempts to soothe our child were met with complaints from neighboring guests. While we understand the importance of maintaining a peaceful environment, the manner in which the issue was handled by the receptionist was completely unacceptable. Instead of listening to our concerns, we were met with dismissiveness and an unwillingness to address the situation effectively. Adding to our disappointment, the heating in our room was unreliable, often turning off unexpectedly, leaving us uncomfortable in the chilly night air. Furthermore, the bed sheets had an unpleasant odor, detracting from any sense of comfort we had hoped for during our stay. Overall, our experience at the Holiday Inn was marred by poor customer service, inadequate amenities, and a lack of consideration for guests' needs. We had expected a comfortable and welcoming stay, but instead, we left feeling frustrated and disheartened. We will not be returning to this establishment and cannot in good conscience recommend it to others.

The location is absolutely great, I did the bushwalks that started literally right next to our camping spot. They are really versatile and fun! The receptionists were super friendly and helpful, thanks a lot!! The facilities are a bit older but definetly clean. They just have some character 😊

The receptionist in the office is decent, and told us many things to do around Dunedin. The places are clean and well maintained. There was a time I needed to use the toilet when it was been cleaned, and the female cleaner kindly let me use the toilet during cleaning time. All the other travellers I met here are amiable and friendly. We had such a good time here chatting with other people. I would have rated this campsite a five star, but for one interaction with the male worker who is in charge of the public area. The male worker could have been more polite to me when telling me that late laundry would interrupt his resting time upstairs. Instead, he just stood there and watched me collect my clothing. My suggestion is that the campsite should consider make a regulation about the time visitors can use the laundry so that we don't bother the neighbours upstairs. Then, we don't get a pissed off male worker at night often. I just feel bad and kind of unfair because there isn't any regulation about when to use the laundry. Thus, I didn't violate any camping rules here. But why am I the person being rude to? This should be an organisation issue, and not for visitors to undertake the angry male worker. Lastly, the angry male worker told me about not doing laundry in the late night is a "normal sense". I think in a diverse country like NZ. People came from all over the world, especially visitors to this campsite are mostly travellers. We all have different cultures and growing backgrounds. It's surely that no one common sense fits all of the different people!

The showers are hot and there is hot water on tap which is nice. The lodge and bathrooms are cold however with no heat and the windows and doors left open. The staff are very aggressive and make the vibe feel unwelcoming and uncomfortable. Every time I went to the bathroom I was followed by staff and even though I made my booking online with credit card information, I was accused of skipping out on my bill because I didn’t pay in the office. The man also wanted to charged me in his words a “ bulls*** tax” for inconveniencing him.

Stayed in a studio cabin. Good and clean. Good kitchen (no oven though if you needed one of those). Comfortable. Plenty of parking space. Suspect may be cold in winter with only one electric heater. Good walks nearby. Friendly staff.

25/9/2023 Beds are comfy. We had a good night sleep. The cabin is cozy and warm enough. It nearby bush areas and a streams. Overall are good. Just a bit distance to the center. But it would be not a problem if you have a car.

I travelled with my family with a 3-year old and a 10 month old. My wee one was up at night around 10-11pm just being playful (sleep regression) The guy from the reception told us off that the other guests complained because we are noisy. My husband tried to say something but he immediately cut him off saying “I do not care.” He is very rude!!!! If you have tiny ones, do not book the 1-bedroom apartment as the neighbours can hear your wee ones giggles and laughs. Will never come back here again and will tell my friends to stay away from this place at all!!!! Response: You came to us only once NOT multiple occasions. You are a liar! What group are you talking about? We are in our respective rooms! And also, my husband and I were just talking normally inside our room! Get all your facts straight!